X
Tap here to go to the mobile version of the site.

Support Forum

Total questions: 80

5 questions in the last 24 hours have no reply. Help solve them!

93%
Showing questions tagged: Firefox 13.0.1 Show all questions

Sort and Filter

Filter

Enter a tag. For example: "Firefox 14.0", "Windows 7", "crash"

Top Contributors

  1. cor-el
  2. jscher2000
  3. philipp
  4. iamjayakumars
  5. Tylerdowner
  1. the-edmeister
  2. ideato
  3. John99
  4. feer56
  5. amitshree

1

new this week

3

replies

32

have this problem

I want to disable firefox 19 pdf viewer and use foxit in the browser without downloading.

I tried the two methods I've heard so far to disable the new firefox 19 pdf viewr: -in about:config set pdfjs.disable to true -options>Applications>set pdf view applicati… (read more)

I tried the two methods I've heard so far to disable the new firefox 19 pdf viewr: -in about:config set pdfjs.disable to true -options>Applications>set pdf view application

The trouble: when I set the viewing application for pdf to Foxit, firefox automatically downloads the pdf to open it in the separate application. Up until firefox 19, the Foxit reader application would open in the browser. Since Foxit does not have a firefox add-on, how do I disable the firefox 19 pdf viewer and use Foxit Reader to open pdfs as a new tab in the browser?

Solved
Contributed

1

new this week

5

replies

5

have this problem

Firefox does not trust a particular secure website that I know is secure but it does trust other secure websites

Firefox does not trust a specific secure website that I know is secure, but it does trust other secure websites. Also, Internet Explorer trusts this website and Firefox o… (read more)

Firefox does not trust a specific secure website that I know is secure, but it does trust other secure websites. Also, Internet Explorer trusts this website and Firefox on another computer trusts this same website. When I try to connect Firefox tells me that it does not have a valid certificate (even though I know one exists) and that I would have to make an exception to connect. Is there some way I can correct this and get the proper certificate into this particular Firefox program?

Solved
Contributed

0

new this week

64

replies

2110

have this problem

How do I remove MyStart:Incredibar ?

I have an issue with one of my Firefox extensions/plugins, it's called MyStart: Incredibar, and I basically installed unintentionally when I installed a program with a Br… (read more)

I have an issue with one of my Firefox extensions/plugins, it's called MyStart: Incredibar, and I basically installed unintentionally when I installed a program with a Brothersoft downloader/launcher. I tried uninstalling Mystart and I tried permanently stopping the service that updates the MyStart incredibar plugin. What it basically does is, when I open a new tab in Firefox, it opens some sort of website, I don't have a problem with it loading a search engine, the only problem I have regarding the search engine is that every time I open a new tab, it actually loads a new page. I even tried resetting the certain figures in about:config which helped temporarily, but after I restart Firefox then it still runs the search engine when I open a new tab. I use Eset Nod32 and Anti-Malmwarebytes as my system's defense, and I've tried scanning with both of them but they don't help at all, does anyone have information that will permanently remove this plugin from my PC?

Screenshot of this problem can be found HERE

My About:Config settings looks like THIS

Solved
Contributed
Locked

0

new this week

26

replies

595

have this problem

Firefox cannot play youtube videos (only from youtube, other video sites work fine)

Since about a week ago firefox in my laptop cannot play videos from youtube (only from youtube, videos from other sites and flash games work fine), both on the site or em… (read more)

Since about a week ago firefox in my laptop cannot play videos from youtube (only from youtube, videos from other sites and flash games work fine), both on the site or embedded on other site. It just shows "an error occured. Please try again later" I'm using firefox 13.0.1 and the latest flash plugin. My laptop is i5 with win7 64 bit and it's clean, no virus or malware.

I've tried all the solution posted here but nothing works. I've tried uninstall-reinstall both firefox and flash, disabled add-ons, safe mode, downgrade to earlier flash, uninstall realplayer, changed dns, reconfigured my modem, called my good-for-nothing ISP (perhaps connection related?), still cannot play videos from youtube.

I've tried using different computer, I used my old winxp pc with older version of firefox (with same configuration as the firefox I'm using in my laptop) and my ipad, they can play videos but the playback is stuttering which never happened before. Strangely enough, I tried chrome (on the same laptop) and it works well, no stutters. Does this problem has something to do with firefox updates, flash updates, both, or something else?

Please help me, I don't want to go back and forth between browsers just to see video in youtube and I really don't want to change browser. Thanks!

Solved
Contributed
Locked

0

new this week

6

replies

403

have this problem

I can't watch any videos on Firefox. No problem seeing them on Chrome. How can I fix this?

I used to be able to see videos on Firefox but cannot now. I can see them just fine on Chrome.

Solved
Contributed
Locked

0

new this week

16

replies

340

have this problem

youtube videos won't play

FireFox v13.0.1 installed on Win 7/64 system. Adobe Flash and Shockwave installed yesterday. Whenever I try to view a Youtube video, I select it and the screen with the a… (read more)

FireFox v13.0.1 installed on Win 7/64 system.

Adobe Flash and Shockwave installed yesterday.

Whenever I try to view a Youtube video, I select it and the screen with the arrow appears. When I click on the start arrow, the screen goes black and a warning on the screen appears:

An error occurred. Please try again later.

On the same machine, YouTube videos play fine on IE v9 and Google Chrome v19.0.1084.56 m.

Suggestions, or is this goodbye to FireFox?

Thanks

Solved
Contributed
Locked

0

new this week

18

replies

333

have this problem

Removing the babylon search from new tab

hello dear friends i remove the babylon toolbar but the babylon search didn't remove from new tab please help me ... !

Solved
Contributed
Locked

0

new this week

8

replies

308

have this problem

Firefox 13.0.1, Flash 11.3.300.262, No video for some sites

After both firefox and flash upgraded to the newest versions i've found i have no video for certain flash sites. Youtube works fine but sites like metacafe.com don't. I'v… (read more)

After both firefox and flash upgraded to the newest versions i've found i have no video for certain flash sites. Youtube works fine but sites like metacafe.com don't.

I've tried rolling back to firefox 13.0.0. I've aso tried rolling flash back to 11.2 and 10.3 to no avail. I have also tried disabling protected mode for flash, still no video. I have done a complete reinstall of both firefox (including deleting my profile data) and flash, but it still won't work.

The only time i get video is when i restart firefox in safe mode. However when i restart in normal mode with all addons disabled i get no video. I don't have realplayer installed either.

Anyone got any ideas as to what I could try that i haven't already?

Solved
Contributed
Locked

0

new this week

1

reply

200

have this problem

Jak ustawić domyślną stronę wyświetlaną po włączeniu nowej karty?

Zainstalowałem aplikację, która zmieniła mi stronę wyświetlaną po wciśnięciu przycisku "nowa karta". Chciałbym, aby po wciśnięciu tego przycisku znowu pojawiły się kafelk… (read more)

Zainstalowałem aplikację, która zmieniła mi stronę wyświetlaną po wciśnięciu przycisku "nowa karta". Chciałbym, aby po wciśnięciu tego przycisku znowu pojawiły się kafelki dające szybki dostęp do najczęściej odwiedzanych stron. Jak to zrobić?

Solved
Contributed
Locked

0

new this week

58

replies

198

have this problem

i have firefox 13 and realplayer 15 but the download this video option does not work,in extentions record plugin is disabled,if not videos don't play in youtube

i have Firefox 13 and real player 15 but the download this video option does not work,under extensions browser record plugin is disabled,but if enabled videos do not play… (read more)

i have Firefox 13 and real player 15 but the download this video option does not work,under extensions browser record plugin is disabled,but if enabled videos do not play in youtube,error occurs,this is great inconvenience,it works well with IE but i prefer Firefox so any help to rectify the matter is appreciated.

Solved
Contributed
Locked

0

new this week

11

replies

188

have this problem

No video with supported format or MIME type found issue in Firefox 13.0.1, Windows 7-32 bits

So i wanted to see a Microsoft presentation video... and as they love to use HTML5 it's a HTML 5 video. I get the error^. I don't understand how to fix it in windows 7-32… (read more)

So i wanted to see a Microsoft presentation video... and as they love to use HTML5 it's a HTML 5 video. I get the error^. I don't understand how to fix it in windows 7-32 bits.

Solved
Contributed
Locked

0

new this week

6

replies

181

have this problem

you tube is not working

its sayes loading....on top right hand corner and in the middle of you tube it sayes. An error has occurred. Please try again later.

Solved
Contributed
Locked

0

new this week

46

replies

157

have this problem

Videos not playing

For the first time ever since using Firefox, beginning in just the past two days, I can't get videos to play. Currently, videos do seem to be playing in YouTube.

Solved
Contributed
Locked

0

new this week

26

replies

137

have this problem

Youtube reply button in comment section does not work

As of today the "reply" button in the comment section on any youtube video has stopped working, Usually it brings up an input field when clicked, but now I get nothing ex… (read more)

As of today the "reply" button in the comment section on any youtube video has stopped working, Usually it brings up an input field when clicked, but now I get nothing except a blue glow around the button (cropped picture of what I see)

So far I have attempted the following with no success

  • restarting firefox
  • restarting the computer
  • reinstalling latest version of flash

The button works if I access a video page through internet explorer, but I despise that browser.

Solved
Contributed
Locked

0

new this week

6

replies

126

have this problem

Mozilla Firefox 13.0.1- Gmail not working since update

Hi, I got an update to Mozilla Firefox over the weekend, and since then, it's not been working 100% correctly. I have version 13.0.1 I use gmail, but now can't seem to lo… (read more)

Hi,

I got an update to Mozilla Firefox over the weekend, and since then, it's not been working 100% correctly. I have version 13.0.1

I use gmail, but now can't seem to log in. I can get to the log in page no problem, but when I out my details in it tries to connect but nothing really happens (you can see "Connecting..." with the moving circle in the title field of the tab, so it seems to be doing something, but nothing actually happens).

Sometimes I get the "loading mynamegoeshere@gmail.com..." with the progression bar underneath, but the bar stays clear all the time. I don't always even get that far, sometimes it stays on the log-in page even though the Connecting circle is moving, sometimes it just changes to a blank page.

There has been one occasion when I got to the inbox, but only the HTML version (you know the one that you get if you have a slow connection), but then I couldn't actually open my emails and eventually logged out. That has not happened since.

I also use another gmail account for work (which we use by logging in through a portal on our website), and have been having a similar problem with that, only that sometimes the pop up window that appears just comes up as an about:blank tab.

Refreshing the page (for either account) doesn't seem to have any effect.

I can get around the problem for the moment by using IE, but for a host of reasons I'd prefer to be able to use Firefox.

Is there any way of fixing this? I have looked here http://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating?s=firefox+13.0.1+gmail+problems&r=4&e=es&as=s and updated my Windows Firewall putting Mozilla in as an exception, but that doesn't seem to have made a difference.

This also applies to other Google stuff like the calendar.

I am not having any problems with other websites.

I use AVG for my anti-virus, but Windows Firewall.

Thanks

Solved
Contributed
Locked

0

new this week

7

replies

124

have this problem

Chatzum search engine has installed on Firefox. How can I remove it

Chatzum has installed itself on Firefox.and appears as default search engine each time I open a new tab. It does not appear in the search enhines list or as an add-on. Ca… (read more)

Chatzum has installed itself on Firefox.and appears as default search engine each time I open a new tab. It does not appear in the search enhines list or as an add-on. Can you suggest how to remove it

Solved
Contributed
Locked

0

new this week

8

replies

119

have this problem

Adobe Flash Player 11.3.300.265

I downloaded this new update and it didn't work at all. I again had to uninstall and reinstall Adobe 10.3. I don't want to keep going through this. How can I find out whe… (read more)

I downloaded this new update and it didn't work at all. I again had to uninstall and reinstall Adobe 10.3. I don't want to keep going through this. How can I find out when a new update works with Firefox? Does anyone know if Firefox is working on an update as I'm having a few problems with that too.

Solved
Contributed
Locked

0

new this week

5

replies

115

have this problem

after upgrading to the newest version 13.01 firefox i cannot play video on youtube and other website what should i do?

after upgrading to the newest version 13.0.1 I cannot open any videos in youtube and other website I tried all the suggested solutions but none works

Solved
Contributed
Locked

0

new this week

3

replies

103

have this problem

Flash movies still don't load with Firefox 13.0.1

Flash movies will not play even after upgrading to Firefox 13.0.1

Solved
Contributed
Locked

0

new this week

29

replies

102

have this problem

My Start Incredibar extensions

Like a lot of others, I have had terrible problems with this damn incredibar thing that has somehow gotten onto my laptop. Thanks to the other threads in the forums I hav… (read more)

Like a lot of others, I have had terrible problems with this damn incredibar thing that has somehow gotten onto my laptop. Thanks to the other threads in the forums I have managed to get Firefox back to what I originally had, (remove webassistent, check about:config etc...) but I still have one concern. When I search for incredibar in about:config, I still get a whole load of extensions.incredibar results. I am not very technically literate when it comes to these things but is there anyway I can remove these or are they just remnants that I am better off leaving alone? The incredibar extension doesn't seem to come up in the list under the Firefox Tab. Any help would be appreciated. Thanks.

Solved
Contributed
Locked