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has this problem

Homepage plus a New Tab appear at startup

My homepage is my.yahoo.com. When starting FF the homepage tab appears PLUS an additional New Tab. Any ideas on how I get just the homepage at start-up? (prevent FF from … (read more)

My homepage is my.yahoo.com. When starting FF the homepage tab appears PLUS an additional New Tab. Any ideas on how I get just the homepage at start-up? (prevent FF from opening the additional New Tab)

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new this week

49

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1594

have this problem

How to get rid of Babylon search for ever?

Hi, Somehow, Babylon toolbar and search provider got installed. And now I want to get rid of it. So, 1) I uninstalled it from "add or remove programs" in the control pane… (read more)

Hi, Somehow, Babylon toolbar and search provider got installed. And now I want to get rid of it. So, 1) I uninstalled it from "add or remove programs" in the control panel 2) cleared out the "add-ons" from all the browsers and even 3) searched the registry for "Babylon" and deleted all the traces of it 4) searched C: drive for the keyword "Babylon" and deleted all the folders

But still to my surprise, the search results of about:home in Firefox 11.0 came out of "Babylon"

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20

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1235

have this problem

Firefox 11.0 Installed Acrobat plugin 10.1.3 today doesn't work (ok in Safari) Installed extension PDF viewer 0.2.537 can now view PDF in firefox

This is for information purposes. I installed Acrobat plug in today 10.1.3 and I get a blank tab when trying to open a pdf document in Firefox 11.0. This plug in works in… (read more)

This is for information purposes. I installed Acrobat plug in today 10.1.3 and I get a blank tab when trying to open a pdf document in Firefox 11.0. This plug in works in Safari. I disabled the plug in in Firefox and installed the extension PDF viewer 0.2.537 form Mozilla and documents open fine. Just wanted to let someone know1.3

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13

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633

have this problem

Google Earth Plugin Outdated Version

I checked my plug-in and was told the Google Earth Plugin was outdated. I clicked on the "Update" option but nothing happened. Usually when I clicked on that option, it'l… (read more)

I checked my plug-in and was told the Google Earth Plugin was outdated. I clicked on the "Update" option but nothing happened. Usually when I clicked on that option, it'll open the developer's website so I can proceed the update. But this one just sat there and nothing happened. So how could I update this plug-in?

Thank you.

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19

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470

have this problem

AVG Secure Search appears when I use Google Search from my Home page only.

My home page is the Firefox default page with the Google searchbar. I like getting occasional messages from Firefox when I log in so I don't want to change my homepage. H… (read more)

My home page is the Firefox default page with the Google searchbar. I like getting occasional messages from Firefox when I log in so I don't want to change my homepage. However, when I use the searchbar on my homepage only, I get the unsatisfactory AVG Secure Search results.

UPDATE: I now realize all the troubleshooting information I included in my original question appears under the "More System Details" link next to the question, not in the body of the question. I have copied it here to make it easier to see what I have already done to try to solve the problem, as well as describe the one clue I have that may be relevant:

I have tried all the fixes on various threads, but my about:config is now pristine (no avg or isearch mentions; keyword.url is default). Closest solution is that at https://support.mozilla.org/en-US/questions/866327 , which requires changing my home page.

Oddly, AVG Secure Search is not a problem when I use the Google toolbar or search from the Google website, only when I use the search bar that appears on my home (start) page. This is true even when I return to my home page--if I search from the Google search bar in the middle of the page, I get sent to AVG Safe Search. (isearch.avg.com).

I read in one thread a suggestion to delete my chromeappsstore.sqlite file in my Profile folder. As promised, Firefox created a new one when I restarted it; however, the search bar in the middle of my home home page did not work at all. Tried this three times before restoring my original.

I do not have an application that will open a sqlite file, but I tried doing so in Excel and found a cell containing the following:

emoh.:moz-safe-aboutsearch-engine{"name":"AVG Secure Search","searchUrl":"http://isearch.avg.com/search?cid={7A3C25A0-E345-4507-AA31-D98F596A81A9}&mid=c48135235ba247d18ac1d14b344db451-addd29eab2809954d5abdf0b991a5b911a297819&ds=is015&lang=en&v=10.0.0.7&pr=sa&d=&sap=dsp&q=_searchTerms_"}

I have no clue what that means, but it is the only thing I can find related to Firefox that still mentions AVG and isearch.avg.com.

At this point my best guess (but it is a guess) is that the chromeappsstore.sqlite file is a key to the complete solution, but I do not have enough knowledge to go beyond and address it. I appreciate any help you anyone can offer.

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23

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462

have this problem

Why is firefox running so slow lately?

For the past month, maybe longer, Firefox has been extremely slow. The videos are also delayed. I have used firefox for many years and now I am disappointed with this bro… (read more)

For the past month, maybe longer, Firefox has been extremely slow. The videos are also delayed. I have used firefox for many years and now I am disappointed with this browser. I cleared the cache and cookies, twice within a week. No improvement. I've been using Safari for my videos, but all my bookmarks are on firefox. How can we fix this problem? Whats going on ??

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19

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369

have this problem

Myspace music player says flash is unavailable

Before I begin, I would like to say that I have the current version of Adobe Flash, and that all other websites that require flash work just fine (YouTube, Facebook, A fe… (read more)

Before I begin, I would like to say that I have the current version of Adobe Flash, and that all other websites that require flash work just fine (YouTube, Facebook, A few other video sites, Pandora, etc)

Whenever I try to play something on the myspace video player, it displays a message something along the lines of "Flash is unavailable for playback. Your Flash version is: 11.2.202 To proceed, try the following:Refreshing the Page, Restarting your Browser, Upgrading your Flash Player"

I have tried uninstalling and reinstalling Flash (both the software and the plugin), and Firefox with no avail. Right now, I have to use IE to play anything off of myspace and it pisses me off, simply because I hate IE (I don't use Chrome, and who doesn't hate IE?)

My system specs are: Athlon II 2.6Ghz quad core 4gb of RAM ATI Radeon HD 4550 512mb DDR3 Graphics Card

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7

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279

have this problem

Adobe Flash 11 doesn't work on Firefox 11

I always used Firefox 11 without problems due to plugins (just my crappy hardware), but when I updated to newer version of Flash Player, nothing worked anymore on Firefox… (read more)

I always used Firefox 11 without problems due to plugins (just my crappy hardware), but when I updated to newer version of Flash Player, nothing worked anymore on Firefox, but in Chrome everything goes perfect. I've also tried to reinstall the plugin, the stable and also the beta version, using Flash-Aid but nothing worked. Is there another solution to fix this issue?

Thanks from Italy!

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246

have this problem

Firefox 11 freezes and is lagging after few minutes. Youtube Videos are laggy while the sound is normal. Can you help me to solve this problem?

If I restart my browser everthing works just fine for at least 5 minutes. When I watch several youtube videos, the lag comes back and the video starts to freeze aboud eve… (read more)

If I restart my browser everthing works just fine for at least 5 minutes. When I watch several youtube videos, the lag comes back and the video starts to freeze aboud every second for just a faction of a second. The sound is stil played properly it only affects the graphics... After about 10 minutes watching videos the whole browser gets laggy . Sometimes when I type the fonts appear only about a second later. Scrolling is also affected. Some minutes later everything is back to normal but it't not allways like that?!

I don't know what to do, I allready restarted with add-ons disabled but I didn't notice any difference. The drivers of my ati graphics card are up-to-date and I only have the problem with firefox, chrome works perfectly.

Regards, Jan

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230

have this problem
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0

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3

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225

have this problem

Firefox 10/11 often not responding, scripts taking too long, error log FULL

I use Firefox constantly. I'm now on version 11 but not much has changed. I've been forced to disable most every plugin and extension trying to troubleshoot my issues and… (read more)

I use Firefox constantly. I'm now on version 11 but not much has changed. I've been forced to disable most every plugin and extension trying to troubleshoot my issues and I still have the same problems. No matter what site(s) I'm on after 2 or 3 clicks I get the running circle and the browser freezes. If I click again, I get the "Not Responding" message in the top bar. Most of the time it recovers within 30 seconds to 2 minutes and I can continue. Very often the whole thing freezes with no message but before long I get : Script: resource://gre/modules/XPCOMUtils.jsm:331 or Script: resource:///components/nsPrompter.js:466 and neither seems to be attached to any plugin or extension. No matter which version I've used and no matter what site I'm on this happens. I've decreased my allowed scripts to run time to "20" and disabled everything including hardware acceleration. ALSO, about 50% of the time when I'm editing my own site, all of a sudden it becomes VERY sluggish and takes too much time to do anything. When this happens I've switched right over to IE9 and have none of these issues. I also have an error log as long as your arm. Troubleshooting information is below. Please help!

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3

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215

have this problem

Browser setting change error report

Receiving browser setting change error message about every ten minutes. "An unknown change was detected on your browser's search settings" There are two options to check.… (read more)

Receiving browser setting change error message about every ten minutes.

"An unknown change was detected on your browser's search settings" There are two options to check. 1- Keep your current settings. 2-I am aware of the changes & approve it.

I can select either option and then click on the yes button, but the system does not respond. It will not let me close the window by clicking on the X in the right-hand corner. The only way to delete it is to close the window on the task bar

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0

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196

have this problem

Some video I can not watch. This is an example:

Some video I can not watch. This is an example: http://vk.com/video_ext.php?oid=-22692421&id=162777880&hash=32fbd5ce2453bf2b&hd=1" width="607" height="360" frameborder="0… (read more)

Some video I can not watch. This is an example: http://vk.com/video_ext.php?oid=-22692421&id=162777880&hash=32fbd5ce2453bf2b&hd=1" width="607" height="360" frameborder="0"></iframe>

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11

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187

have this problem

I don't have a 3D DOM inspector button

On my home computer, a fresh Firefox 11 install has the 3D button, but on my work computer where I just upgraded from 10 to 11, the button is not there. Are there some pr… (read more)

On my home computer, a fresh Firefox 11 install has the 3D button, but on my work computer where I just upgraded from 10 to 11, the button is not there.

Are there some prerequisites for the 3D DOM inspector that I don't know about? Is there a way to find out why it's not showing up, or to forcibly enable it?

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0

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7

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184

have this problem

babylon search??? has attached to my firefox and I can't get rid of it. There is a back tab with firefox and a front and dominant one with babylon. Help

i have no clue what babylon search is. it has taken a tab in front of firefox. i am terryfied since I use your browser for sensitive info.

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4

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177

have this problem
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8

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164

have this problem

how can I remove 'bucksbee loyalty program' ??

Bucks bee loyalty program - UNINSTALL How can I remove this from Firefox?? NOTHING will find it in anti-virus or malware applications.

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162

have this problem

firefox added a "search bar" as a tab. I don't want it. How do I get rid of it?

This was solved a long time ago. I previously flagged it as solved. I continue to get suggestions.. I don't need them. I've tried "unsubscribe" too, but I still get answe… (read more)

This was solved a long time ago. I previously flagged it as solved. I continue to get suggestions.. I don't need them. I've tried "unsubscribe" too, but I still get answers. NO FURTHER ANSWERS ARE NEEDED. Thank you. recently Firefox installed a search bar in line with my tabs. I don't want it and can't find how to get rid of it.

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11

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153

have this problem

Cannot Install Flash Player

Hi I tried to reinstall flash player........I install via plug-in finder but it failed....and I also tried to install flash manually.....but firefox still cannot find fla… (read more)

Hi I tried to reinstall flash player........I install via plug-in finder but it failed....and I also tried to install flash manually.....but firefox still cannot find flash player plug-in and cannot play any youtube video and flash games

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new this week

4

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148

have this problem

my new tab gets hijacked with ( http://www.adoresearch.com/431?tag=newtab ). I am not able to get new tab to open in google.com. plz suggest solutions.

this has started happening today when i discovered a new toolbar of 'searchqu' when i opened mozilla. Also there an addon named 'yontoo' which I dont remember installing.

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