Support Forum

My Firefox browaer starts with searchnu rather than Google. When I try to reset it it says that the searchnu tool bar has not allowed the change to take place. How do I step by step remove this malware program. My pc tools won't remove it

I'm trying to use a ssl proxy with accounts.google.com.

Usually, firefox warns me about invalid certs, however it let me add an exception if I wanted to connect to it anyway.

But, if i want to connect to accounts.google.com, it blocks me, and it doesn't let me add that exception.

Why it happens only with this subdomain?

I'm only updating Shockwave Flash because the plugin page says to do it; otherwise I have no problems. The sequence of updating problems I am having is different from that described by others: 1) Checked for plugin updates: Shockwave Flash 11.1 r102 was highlighted as "Vulnerable" with red UPDATE NOW. 2) Clicked on Update Now and was prompted to download Adobe Flash Player 11.1.102.62 (not Shockwave Flash); Ran downloaded .exe file to install; Closed Firefox during install as requested and installation completed. 3) Opened Firefox; Checked plugins and now saw notice that Flash Player version was out-of-date and disabled. 4) As test, played a youtube video; Clicked on prompt at top of screen for "missing plugin"; Update self-executed, requested closing Firefox, and completed installation. 4) Opened Firefox; Checked plugins and once again saw that Shockwave Flash needed UPDATE NOW (as described in #1 above). Adobe Flash Player is not listed anywhere in the plugin list. So now I'm back to where I was before, wondering if I really am vulnerable due to this version of Shockwave Flash.

I remember that that on previous versions of Firefox you could get a Swedish spell-check + dictionary by simply "adding" a new dictionary when writing text, through: [*right click*]>[Languages]>[Add Dictionaries...].

Just recently I am getting the following error message when trying to access web sites. I am using Firefox browser version 10.0.2. I get a pop up window stating "Exc in ev handl: TypeError: c.location is null" as the web site page is being displayed in browser winder. Then I have to click ok. It doesn't matter what web link/site I go to it happens. It is an issue with some plug-in?

depuis que j'ai mis firefox 10, ma page d'accueil (www.google.com/ig) se transforme en "www.searchnu.com/406" . Apres avoir remis la page de démarrage (par "outils""options""general") à "afficher ma page d'accueil" puis avoir mis sur la page d'accueil "http\\www.google.com/ig" puis "OK" , si j'arrete firefox , quand je le redémarre, la page de démarrage devient "http\\searchnu.com/406" Que faire pour retrouver automatiquement ""www.google.com/ig" comme sur les anciennes versions de firefox??

Adobe Flash Player 11.0.1.152 failed install. Manual install of Flash Player 11.1.102.62 (32 & 64 bit ver.) successful after Ctrl, Alt,Del under processes tab found firefox.exe*32 was active and I terminated it. Flash Player installer stated "Install Complete." I have uninstalled Firefox and Flashplayer several times to no avail. However, Flashplayer works with Internet Explorer!!! What seems to be the problem? j.durk@verizon.net

They are small pop-up windows. When I start entering in keywords to search, ever so often, these things pop-up and not just one. Many of them. Popping one upon another upon another upon another. I cannot enter anything new into the Google search box until I have closed all of these windows. And, commonly, numerous ones of them will pop up again when I enter in the next letter in my search.

This is what it says in the pop-up box:

Along the top it says in the light blue margin "Opening search"

Under the above and in a white box it says:

"You have chosen to open

[a Windows symbol] search

    which is a: application/json
    from: https//www.google.com

Then on the outline of an inner box, it reads "What should Firefox do with this file?" and it gives the following options:

    Open with ["Browse" button]
    DownThemAll!
    Save File [This one is checked as the default]

Then a check-off box with the text next to it: "Do this automatically for files like this from now on.

Under that is an "OK" button that is gray and cannot be checked and a "Cancel" button that can be. I have never done either but used the "X" in the upper right corner of the box to close out this window.

Now I see I have limited options for "This happened" for frequency. It isn't every time Firefox is opened but it is FAR more frequent than "A few times a week". More like several times a day.

It's been a week since I can't use Google Reader with Firefox, while I still can with other browsers.

The list of feeds in the left loads without a problem, but the posts' list on the left doesn't load.

Any assistance with this will be highly appreciated!

I do this, it won't work. make Hotmail a mailto: option in FF.

To make Firefox use Hotmail for mailto links, do the following.

1. Type about:config into your location bar and hit enter. If you've never edited used about:config before, you'll see a warning.
2. Click "I'll be careful, I promise!" This will bring you to the about:config window.
3. In the filter field type "gecko". Double click the first entry gecko.handlerService.allowRegisterFromDifferentHost to change the value to true.
4. Copy and paste the following text into the location bar and hit enter: javascript:navigator.registerProtocolHandler('mailto','http://hotmail.msn.com/secure/start?action=compose&to=%s','Hotmail');
5. You will see an information bar drop down at the top of the window. Click "Add Application". You've finished installing the Hotmail protocol now you just need to select it.
6. Go to Firefox>Preferences>Applications, if you are using a Mac, or Tools>Options>Applications, if you are using Windows. Now scroll down the list by content type and find mailto. In the drop-down menu to the right select "Use Hotmail".
7. Next, return to about:config.
8. If the warning comes up again, click "I'll be careful, I promise!"
9. In the filter field type "gecko", and double click the first entry gecko.handlerService.allowRegisterFromDifferentHost to change the value back to false.

According to the Adobe Test Page I have installed the Flash Player plug-in successfully but I do not see the Flash Player listed in my plug-ins.

I see Adobe Reader and Adobe Shockwave Flash listed but no Adobe Flash Player.

Why isn't this plug-in showing up?

I was told that this "search-results" are due to a malware program called "searchqu". I've deleted everything about searchqu from my computer, I've run mal-ware scans, and virus scans, and I have gone into the about:config to do google's start page. I just want the original firefox start page back because it has the restore session button and USED TO have google as the default search engine. Please help.

Dear Sir/Madam:

I use Firefox (Version 10.0.2) on a Mac OS X (Version 10.6.8).

Now, when I try to log onto my Google account for Google Groups, I continue to get to the page with the following message:

"This Connection is Untrusted

You have asked Firefox to connect securely to accounts.google.com, but we can't confirm that your connection is secure.

         Normally, when you try to connect securely,

sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

         What Should I Do?
         
           If you usually connect to

this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

         [Get me out of here!] Button        
               
         Technical Details
         accounts.google.com uses an invalid security certificate.

The certificate will not be valid until 2011-07-20 8:00 PM. The current time is 2011-03-02 12:20 AM.

(Error code: sec_error_expired_certificate)"

There are two problems here: 1.) The two times given are all past; 2.) I don' have the "I Understand the Risks" option.

I have used Firefox for a long time and got the problem only today.

What can I possibly do?

Thank you!

I set my homepage up as www.rapidoffice.com as described in the firefox directory. However, when I restart my computer and open Firefox, http://www.searchnu.com/421 appears as my homepage. I am afraid this is a virus. Can you tell me what to do? I am running Windows 7 home addition.

When I fired up Firefox this morning, I got a toolbar named Skipity (I think that's the spelling). I went into tools, found it, and removed it, but that isn't the point; I want to know where it came from and who authorized its installation. it popped up after the latest update and looks like it came from the download Youtube videos app I've had for a few months. It was nothing I would have installed, it just popped up on its own without asking permission.

I don't like most extra toolbars and would prefer a button that would pop up a toolbar when I wanted or needed it.

Is there another video download utility I can use that isn't so intrusive?

Tom...

When I use the google search engine on the home page, I am getting a Javascript App message that states

Exc in ev handl: TypeError: c.location is null

It only does this when I am on this search page.