Support Forum

I have a problem with youtube and other video websites:

Everything is up to date (flash, FF, my plug ins..) but i keep getting freezes when the video loads. I can hear sound but i can only see the first frame of the video.

I've reinstalled flash/firefox or tried updating them again for about 4 times now and my cookies/cache has also been errased which i usually don't do. If i enter FF's safe mode it also freezes.

I hope someone could help out, i've searched for answer on google before and tried everything i saw but it didn't helped.

grts, agrash

Adobe Flash Player 11.0.1.152 failed install. Manual install of Flash Player 11.1.102.62 (32 & 64 bit ver.) successful after Ctrl, Alt,Del under processes tab found firefox.exe*32 was active and I terminated it. Flash Player installer stated "Install Complete." I have uninstalled Firefox and Flashplayer several times to no avail. However, Flashplayer works with Internet Explorer!!! What seems to be the problem? j.durk@verizon.net

How do I get ride of the dreadful CONDUIT SEARCH which has colonised my Firefox search like computer Herpes? I have tried a few of the replies but nothing has helped - it appears nowhere on any program list and even the following didn't do the trick :-

Owner AnonymousUser 1 year ago Several tried to but no one seemed to understand the real problem. I COULD, because it was mine too. So it follows the only ultimate solution:

1. Open Firefox 2. On the address bar, type – about:config in the URL. Press Enter.
3. You will be warned about Warranty. Click on “I’ll be careful…” 

4. On the Filter dialog box type – search.conduit 5. It will display all related entries. Right-click on Preferences Name and Reset. It worked for me, after trying a dozen of "fake" solutions. ;)

Other than serious chainsaw work, any ideas?

They are small pop-up windows. When I start entering in keywords to search, ever so often, these things pop-up and not just one. Many of them. Popping one upon another upon another upon another. I cannot enter anything new into the Google search box until I have closed all of these windows. And, commonly, numerous ones of them will pop up again when I enter in the next letter in my search.

This is what it says in the pop-up box:

Along the top it says in the light blue margin "Opening search"

Under the above and in a white box it says:

"You have chosen to open

[a Windows symbol] search

    which is a: application/json
    from: https//www.google.com

Then on the outline of an inner box, it reads "What should Firefox do with this file?" and it gives the following options:

    Open with ["Browse" button]
    DownThemAll!
    Save File [This one is checked as the default]

Then a check-off box with the text next to it: "Do this automatically for files like this from now on.

Under that is an "OK" button that is gray and cannot be checked and a "Cancel" button that can be. I have never done either but used the "X" in the upper right corner of the box to close out this window.

Now I see I have limited options for "This happened" for frequency. It isn't every time Firefox is opened but it is FAR more frequent than "A few times a week". More like several times a day.

It's been a week since I can't use Google Reader with Firefox, while I still can with other browsers.

The list of feeds in the left loads without a problem, but the posts' list on the left doesn't load.

Any assistance with this will be highly appreciated!

Each time I click on Firefox icon in Windows 7 startmenu/taskbar Firefox launches an ne w instance instead of activating/switching to an existing runing instance of Firefox.

I believe the above wasn#T true with FF9. My FF tab options "open new tab instead of new window" is checked.

I do this, it won't work. make Hotmail a mailto: option in FF.

To make Firefox use Hotmail for mailto links, do the following.

1. Type about:config into your location bar and hit enter. If you've never edited used about:config before, you'll see a warning.
2. Click "I'll be careful, I promise!" This will bring you to the about:config window.
3. In the filter field type "gecko". Double click the first entry gecko.handlerService.allowRegisterFromDifferentHost to change the value to true.
4. Copy and paste the following text into the location bar and hit enter: javascript:navigator.registerProtocolHandler('mailto','http://hotmail.msn.com/secure/start?action=compose&to=%s','Hotmail');
5. You will see an information bar drop down at the top of the window. Click "Add Application". You've finished installing the Hotmail protocol now you just need to select it.
6. Go to Firefox>Preferences>Applications, if you are using a Mac, or Tools>Options>Applications, if you are using Windows. Now scroll down the list by content type and find mailto. In the drop-down menu to the right select "Use Hotmail".
7. Next, return to about:config.
8. If the warning comes up again, click "I'll be careful, I promise!"
9. In the filter field type "gecko", and double click the first entry gecko.handlerService.allowRegisterFromDifferentHost to change the value back to false.

I have updated Firefox to v. 10.0. Since then, my Norton toolbar is disabled. I relay on Norton's Identity Safe to browse the web and protect my passwords. Now, unless I can get this to work again, I will stop using Firefox and go back to "the other browser." I have updated Norton several times. I spent 3 hours with Norton support a couple of days ago only to find out that there was no fix for Firefox 10.0. This will have to be fixed via Firefox, unless there is a solution that we are not aware of. Do you know of any?

According to the Adobe Test Page I have installed the Flash Player plug-in successfully but I do not see the Flash Player listed in my plug-ins.

I see Adobe Reader and Adobe Shockwave Flash listed but no Adobe Flash Player.

Why isn't this plug-in showing up?

I was told that this "search-results" are due to a malware program called "searchqu". I've deleted everything about searchqu from my computer, I've run mal-ware scans, and virus scans, and I have gone into the about:config to do google's start page. I just want the original firefox start page back because it has the restore session button and USED TO have google as the default search engine. Please help.

Dear Sir/Madam:

I use Firefox (Version 10.0.2) on a Mac OS X (Version 10.6.8).

Now, when I try to log onto my Google account for Google Groups, I continue to get to the page with the following message:

"This Connection is Untrusted

You have asked Firefox to connect securely to accounts.google.com, but we can't confirm that your connection is secure.

         Normally, when you try to connect securely,

sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

         What Should I Do?
         
           If you usually connect to

this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

         [Get me out of here!] Button        
               
         Technical Details
         accounts.google.com uses an invalid security certificate.

The certificate will not be valid until 2011-07-20 8:00 PM. The current time is 2011-03-02 12:20 AM.

(Error code: sec_error_expired_certificate)"

There are two problems here: 1.) The two times given are all past; 2.) I don' have the "I Understand the Risks" option.

I have used Firefox for a long time and got the problem only today.

What can I possibly do?

Thank you!

I cannot get rid of how http://start.funmoods.com/

I have listed it on every possible Black list, and site block function in AVAST, and still this thing will not go away.

Please, please tell me how to get rid of this goddamn evil menace.

When I click any game application on Facebook it takes me to a login page for Facebook. The Flash player doesn't even show up on the games that require it. I cleared cookies, cleared cache, enabled 3rd Party cookies. This happened today all of a sudden.

I set my homepage up as www.rapidoffice.com as described in the firefox directory. However, when I restart my computer and open Firefox, http://www.searchnu.com/421 appears as my homepage. I am afraid this is a virus. Can you tell me what to do? I am running Windows 7 home addition.

I installed Translate This! 1.8, but no icon has appeared in my add-ons toolbar and there is no entry in the Tools menu after restarting Firefox. If I select text and right click, the menu does not list translate either. Under View>Toolbars>Customize, there is no icon shown for the add-on. So how do I use this add-on? Where is it? I am using Firefox 10.

When I fired up Firefox this morning, I got a toolbar named Skipity (I think that's the spelling). I went into tools, found it, and removed it, but that isn't the point; I want to know where it came from and who authorized its installation. it popped up after the latest update and looks like it came from the download Youtube videos app I've had for a few months. It was nothing I would have installed, it just popped up on its own without asking permission.

I don't like most extra toolbars and would prefer a button that would pop up a toolbar when I wanted or needed it.

Is there another video download utility I can use that isn't so intrusive?

Tom...

When I use the google search engine on the home page, I am getting a Javascript App message that states

Exc in ev handl: TypeError: c.location is null

It only does this when I am on this search page.