Support Forum

The new download panel in Firefox 20 (control+J to open) is very wasteful of space. I want to make it more compact taking up much less space vertically for eact download and I want to get rid of that library crap on the left (history, downloads, tags, all bookmarks) Yes I really hate that!! Basically, how do I make it look like id did in Firefox 19 og better even more compact? I simply want a list showing name, progress and size.

In previous versions of firefox, I could stop animated gifs from blinking by pressing esc; this is no longer working. Blinking makes me a little crazy, how do I make blinky things stop blinking? Please help!

Hi, last few days I've had increasing problems with FF 19.0, started with refusing to open any new windows, then started refusing to open from tray icon. I've restarted in safe mode and all works as normal so I tried to go to addon manager, but it just shows a blank screen for extensions. I can see my plugins and themes but there seems to be nothing under extensions. And if I switch to Get Addons I just get the loading icon and nothing comes up.

Having read around here for a while I couldn't find the exact problem, but some related ones, so I have tried deleting the extension files in my profile, except for extensions.sqlite which it says cannot be deleted as it is in use elsewhere.

PS even after allowing the Troubleshooting addon below I can't see it in manager!

I loaded a new mozilla firefox after haveing trouble with the old one, after i loaded the new one the menu bar is all black and none of my old bookmarks are there? It is like the display background is black and the options (file edit view history bookmarks tools and help) are also black.

Whenever I'm shopping online, if I mouse over a picture if gives me a popup with similar items from other stores, what plugin is doing that and how do I turn it off? It is really annoying. When I am shopping I do not need to know that I can get a random, remotely similar product somewhere else.

Viewing these pages at suppose.mozilla.org in firefox 21, I can use the down key to scroll the down. However, this is not true for some web pages. For example, github pages :

<https://github.com/bower/bower>

pressing the down key no longer seems to scroll the page down. I've not tested it, but I'm fairly sure I used to be able to scroll with just the keyboard.

I want to change my personna to a valentine one. I always change it to go with a season or holiday. But for 2 days now when I click on the customize firefox, it takes a long time to load and when it finally does, the personnas don't load. I have never had this problem before. I cleared my cache with ccleaner and everything is up to date, as far as I know. I am on Windows 7. Please help me with this problem.

I want set the preference to open the new download manager window (Show all downloads) in a new tab. I have seen this happen so i know this happens, i just want to know how?

Regards.

I recently got the Firefox 22.0 build 20130514181517 update (at the same time as a Windows 7 update, I might add) and since then the default font sizes on all websites have been enlarged. I have a 17" monitor, but due to the grossly overscaled fonts it seems more like an old 14", and it's quite irritating. To view the websites in approximately the old way they used to look, I have to zoom out twice, but it also means I have to do it on all sites. I also have the habit of accidentally zooming in or out while using my laptop's touchpad, so whenever I ctrl-0 to reset the font, it goes back to the large font, and I need to rezoom it again.

I am primarily trying to figure out if there is a way to reset the font size without using any add-ons.

Thanks

I have been having problems off and on with Snaplinks Plus (tab addon preferred by most sites I frequent), where it would glitch and stop working. Un- and re-installing it, though a nuisance, has been solving the problem up until now, but since I upgraded to the new version (21.0) of FireFox, neither it nor MultiLinks (which I used in the past) will function at all. I am on several sites where a multiple tab function is fairly important : is there another similar linking addon that will operate on 21.0, or a way to adjust Snaplinks or Multilinks so that they will run?

Hello, I'm used to download big files (up to 2-3GB) at time while I'm browsing the internet, and sometimes i just forget that I'm downloading and just close Firefox. Back 3 months ago, when i was using Windows 7 i didn't have the problem of losing my download, because Firefox warned me that i'm downloading something and ask for a confirmation..

I didn't change any configuration since I installed Windows 8 and Firefox 20. Only added some plugins, but they didn't change anything..

There's any way to get that confirmation box like when i used on windows 7?

Thanks, (:.

I tried to hear a conference call on a website. Got a message, needed windows media plug in. Checked my plug ins, no windows media. Read tutorial on firefox support. Clicked on download. Got a window that asked for repair or change. Tried repair, then change. Need better directions on how to finish download. Got message download successful, but after closing firefox and reopening, still no plug in for windows media in list of plug ins. Went to site and could not hear conference. Read support forum. Message about using about:config. Tried this, typed in about: config in start menu, but didn't see anything that looked like I could change to true like message said. solved by opening internet explorer and going to website and listening to conference call on windows media player. There was a message saying click here if you want to enable media player. Did so, heard conference. Tried using chrome. Got to hear conference yesterday. Today, there was same message about needing plug in when I tried to follow instructions to get plug in, it was as confusing and useless as firefox. The bottom line is I tried to do everything set forth in firefox's forum suggestions and can't get the windown media plug in to show up in my list of plug ins and can't hear conference calls on firefox. Chrome did say they were working on getting plug in available at chrome store. I agree with comments that I was able to go to web sites and hear calls before firefox made an update that removed my windows media plug in. The simple download fix, presumeably from windows, does not work, apparently because firefox can't find the fix. That is not the user's fault, and it looks like windows tried to provide a fix, and firefox won't recognize it. Bottom line, it is easier to use another browser, than try and get the windows media player plug in installed on firefox. What good is a browser, if you can't hear a call on the website that the browser takes you to? Please make it easy to install the windows media plug in on firefox. Thank you..

Hi, My Firefox plug-in check is telling me that there is an update for Java, but when I visit the link it's still taking me to the old update (the Java 7 update 9). Also, according to the Java test page, Java 7u9 is still showing that it's the latest...it says I have the recommended version.

Is there an newer update somewhere?

Thanks.

I really don't like the look-and-feel of the new pdf.js viewer. On my machine (6 yr old HP running Windows XP with sp 3) it displays slower than Acrobat Reader did, and I was perfectly happy with Acrobat Reader plugin. Frankly I want to disable pdf.js, but haven't been able to figure a way to do it. It doesn't display anywhere I could find on Add-ons Manager. I don't want to be compelled to use a feature that seems to be a performance detriment, at least for me. Mozilla, please rethink this!

Whenever i open firefox the default search engine in the little search bar is always Yahoo, and nothing i do changes it back to google permanently. Even when i type something in the address bar it uses yahoo. Ive tried everything including going in to about:config and changing a bunch of stuff like putting in the google string but nothing works...