Support Forum

I was lissening to online radio. Firefox needed to update. After the latest update the windows media player plugin dissapeared from the add-on list, while still being installed correct. I reinstalled it, but that didn't work. I replaced/deleted some files in firefox as suggested for similiar problems, but that didn't work either. Now I can't play wmp files anymore on firefox.

I hope u can help me solve this problem.

The search button on Taleo Website are not functioning. It used to work fine with Version 19. Taleo is used on allot on employment related websites. I'm wondering if this issue will be resolved with Firefox ? or should I go back using Version 19 ?

Hi,

Started up Firefox and the text in the main window was bigger than yesterday, there is now a scroll bar at the bottom for me to mover left and right to see all the screen. Zoom is already reset so CTRL+0 does nothing. Zooming back out to make the page look better only works for that page.

A complete re-installation of Firefox didn't work also.

I rolled back System Restore and Firefox looked fine again until I realised that I didn't have any search engines installed. So I reinstalled Firefox over the old (Choose Upgrade) and the big text problem came back.

I have been using Weebly recently, not sure if that is a coincidence or not, maybe I have messed something up whilst editing?

XP itself seems fine though, maybe this is a Font problem? Not sure. :P

Thanks.

I just updated to Firefox 18 and my default Firefox start page does not work. I type in a word and hit 'enter' or click on search and nothing happens. If I use the Google bar no problem.

Da ich der englischen Sprache nicht gerade sehr mächtig bin und bis Firefox 18.0.0 stets alle Tabs, Befehle, Dropdowns u.a. auf Deutsch vorhanden waren, ist dies sehr ärgerlich. Ich dachte zunächst, dass es sich nur um einen Fehler dieses speziellen Updates handeln würde, doch mit dem neuesten Update 19.0.0 hat sich an den englischsprachigen Einstellungen nichts geändert.

Wie also kann ich Firefox wieder auf Deutsch umstellen, ohne es komplett neu installieren zu müssen??

Whenever I'm shopping online, if I mouse over a picture if gives me a popup with similar items from other stores, what plugin is doing that and how do I turn it off? It is really annoying. When I am shopping I do not need to know that I can get a random, remotely similar product somewhere else.

When in firefox using Google maps and click on "EARTH" I receive a window indicating that to use 3D I need to install 21.0 Google Earth Plug-in with a "Download" option to click on. Note: Firefox 21.0 and MAC OS 10.7.5 have all current software updates installed. Safari & Chrome do not request for any plug-ins and 3D Earth option works fine. ANY HELP?

PS. my MAC does have an Intel HD Graphics 3000 installed but my MAC, Safari & Chrome work fine.

I recently got the Firefox 22.0 build 20130514181517 update (at the same time as a Windows 7 update, I might add) and since then the default font sizes on all websites have been enlarged. I have a 17" monitor, but due to the grossly overscaled fonts it seems more like an old 14", and it's quite irritating. To view the websites in approximately the old way they used to look, I have to zoom out twice, but it also means I have to do it on all sites. I also have the habit of accidentally zooming in or out while using my laptop's touchpad, so whenever I ctrl-0 to reset the font, it goes back to the large font, and I need to rezoom it again.

I am primarily trying to figure out if there is a way to reset the font size without using any add-ons.

Thanks

When I try to access my gmail account, Firefox says "the page isn't redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept

   cookies."

I've tried removing cookies, preventing firefox from accepting cookies, and restarting Firefox in safe mode. The best I can get is the log in page, but once I enter my information, I get the same message again. Any suggestions?

So a lot of pages are loading really slow like minutes, like youtube and hot.ee mail service and a lot more. It started to happen when i updated to 20.0. Looked up some suggestions and found that about:config network.http.keep-alive to false help. And so i did it and it worked, but next time i opened firefox again it was slow loading again, but keep-alive is false still, disabled all not nessecary plugins and extensions and i dont seem to find a solution. Been a firefox user for a long time and dont want to change my browser.

Hi, i've realized that some of my website's banner is not working after the recent updates from firefox, whereas those website's banner is working in google chrome. Hope there is a solution for this as i'm using the firefox for years and wish this issues can be settle. The banner URL is http://www.irs.com.my/slider/index.html

Ive tried defaulting fonts, unchecked all blocked images, reset firefox and removed all mods and still cant display bbc weather maps without getting "sorry, background map image is missing".

eg http://www.bbc.co.uk/weather/2650225

It used to be fine. Now no matter what I do, it has missing images.

Any fix please?

I have been having issues with certain pages loading correctly but have not been able to resolve the issues. I also tried to create a screen shot to no avail apparently. It's is not with every website only some here and there. Sometimes if I navigate aware and come back to that page it can resolve the issues but more times than not it does not fix the problem. I can also use another web browser such as google chrome or firefox and not run into the same issue. The exact same page will load correctly and as expected. I appreciate your assistance in this matter and I have done some of the trouble shooting steps noted in the frequently asked questions and what you all have suggested to resolve the issue such as clearing the cache, etc but it does not seem to resolve the problem long term

I like to have my Do Not Track header set to "do not track." However, Firefox resets this header to "Do not tell sites anything about my tracking preferences" every time I close the Preferences window. There is no "save" button, so I assume that settings are automatically saved.

I'm not sure when this started, but I've only just noticed it. The Firefox app icon in my dock has it's name spelled backwards (i.e. xoferiF). It appears normally in mission control and the applications folder but backwards on the dock. I've restarted it over and over but it stays the same. Obviously this is only a minor bug and is not affecting the app's performance in any way, but it's just wierd. I can provide a screenshot if necessary.

Yesterday all of a sudden my webpages and UI appeared to be magnified. While I can zoom out on websites, I cannot find any option to adjust the size of the UI.

I noticed that Firefox 22 (which I am running) has a new feature: "Windows: Firefox now follows display scaling options to render text larger on high-res displays". Is it possible to adjust how Firefox responds to the display scaling options perhaps?

I have limited screen space, and use Nav Bar on Title Bar, and small icons, to reduce clutter as much as possible. Today there was a Firefox update, which seems to have increased the size of all icons, so that my 'small' icons are nearly as big as the normal sized ones used to be; thus both wasting vertical space and reducing the number of buttons I can get on a toolbar, and the amount of a URL that will fit in the address box. How can I restore all icons back to their original sizes?