Support Forum

I have tried uninstalling and deleting the old folder and re installing and I get the same result. I can open settings but can't see any of the text so I can't change anything. If I need change a setting or something please let me know. I can provide a screen shot if needed

Before I reset my Firefox I was able to just type words in the Location bar and Firefox would redirect me to the website. For example, typing "reservoir dogs imdb" would redirect to the IMDB page of this movie, and typing a random sequence of characters would take me to (for example) a website of some company that uses these characters as the abbreviation of its name.

I never set this option anywhere, it was just like that for quite a long time. Now this possibility is gone for me and I can't seem to fix it.

I use the laters Mozilla Firefox 21.

I have uninstalled Snap.do but short of completely erasing all my history, nothing has worked so far. Each time I open a new tab in Firefox, Snap.do is there as the search bar. What a pain!!!

Opened Google calendar using Firefox and found only the month of May displayed events. In the past it displayed going back several years and going forward about a year. I then got the following message "Oops, we couldn't load your events, please try again in a few minutes Calendar". I opened my Google Calendar in Chrome and Internet Explorer and found every event displayed normally. I looked at all the help blogs and found no solution. Can you help?

Firefox 19.0 locks up when trying to load Facebook. This started yesterday, March 5 at about 1300 hrs PST. After a long delay, a Warning: Unresponsive Script dialog appears, saying that "A script on this page may be busy or it may have stopped responding". The script listed is https://fbstatic-a.akamaihd.net/rsrc.php/v2/yH/r/LEOX0R6UVT4.js:16. Clicking either Continue or Stop Script has the same effect: the entire Firefox application remains frozen. After several minutes, the same warning box appears again. The only way to escape the situation is to force-close Firefox. The crash reporter never appears.

Facebook loads normally in both Chrome and IE8.

Since 18.0 can't click on wmv link, the entire browser HANGS and have to close ALL TABS. I went to the site at Microsoft and downloaded the XP-Windows7 plugin, and installed it. (by the way, that plugin is 6 years old - can't MIGHTY MICROSOFT write a new one?)

So now the plugin shows installed and working, but every single time I try to access a wmv file, it HANGS FIREFOX. I have my OWN WEBSITE that I can't even open anymore, how embarrassing. HELP!

Windows 7 Home Premium on Intel i7 64 bit with 6gb RAM

i reinstalled firefox to my desktop the previous one used to show my homepage google when i opened a new tab in my home page .but it doesnot open my homepage google now it is blank with some rectangular blocks

This webpage https://support.mozilla.org/en-US/kb/thumbnails-on-new-tab-page-are-missing does not fix my problem. Anyone know how to get all your website "tabs" images to show on the new tab page?

Using Windows 7 and XP, up to date FF 20.

Thank!

Recently, I installed a new hard drive in my MacBook. I used the opportunity to install fresh copies of everything. When I go to http://www.pbs.org/newshour/bb/politics/jan-june13/shieldsbrooks_06-14.html, all I get is a black screen where the flash video should display. The same problem has happened on other web sites but Flash also works on some web sites. I have had this problem on earlier versions of Firefox and Flash too. I have Apple OS X Snow Leopard v10.6.8 installed. I have installed all the updates available for this version. I am using the latest version of Firefox, v21.0. I am using the latest version of Flash, v11.7.700.225. I have uninstalled both Flash and Firefox and reinstalled them. I have scoured all the Mozilla support web sites, the Adobe web site and I Googled the problem and only found a suggestion to reinstall everything which I have already tried. The PBS web site works fine in both Safari and Chrome. To be honest, I am tired of the Flash problems and the slowness of Firefox. I have to restart Firefox often. Is there anyone who knows how to fix Firefox and Flash?

I tried out the Wikipedia app from the marketplace on my N4 running android 4.2.2. Cool app but now I want to uninstall it. I can't figure out how. I long pressed on the icon for the app on my home screen and staged it to "remove" but that just removed the icon from the home screen. I can't find the app in my app drawer or in settings under apps>indtslled. However, I suspect that our is still installed because going to the marketplace on Firefox mobile, I see the words "launch" next to the app where as I see "install" next to all other apps.

Newest version of firefox, and flash. Tried clearing cache. Been having this problem for a year or more.

No mater what I do, if I open a youtube video in firefox, my pc crashes. Black screen and I have to hit the manual reset button. No error report to send, no idea why this happens. It does not do it when using chrome.

Really irritating and going to cause me to give up on using firefox if I cannot find a solution soon.

For some (probably simple) reason, addons.mozilla.org displays improperly for me. Everything else displays just fine, but as soon as I go to add-ons, the page zooms out, and the text is too small to read. Reloading does not help, and zooming in only results in pixelation. It'd be nice to browse the add-ons now and again, but the page is too small to read. This problem only presents itself at addons.mozilla.org.

Thanks!

I designate certain sites as exceptions under Content > Load images automatically. The next time I open Firefox, those exceptions are not there. This also happens under Privacy > Accept cookies from sites. The exceptions that I put in disappear the next time I open Firefox. How can I make these exceptions permanent?