Support Forum

I want to be able to access my Bookmarks from the start menu as I was able to access my favorites when I used IE. Is there any way to do this? It doesn't work to use the XMarks and synchronize the two - as I have been using Chrome for a long time - and my Bookmarks are complete within it.

I have already tried coping and pasting. I am so frustrated with this - I am ready to change back and I would hate to do this considering how much I like y'alls browser!

Thanks for your help. Terry Lynne :)

Unable to start Firefox. It goes to Mozilla Crash Reporter everytime. I can't even start it Safe Mode. I have tried to uninstall it, and delete every file connected to Mozilla Firefox in &AppData&, and every registery with RegEdit.

I run it, or at least try to, on a system with Windows 7 64 bit, 8 GB RAM, 314.22 driver for Nvidia GeForce GPU, and an Intel Core i5 2500k CPU.

Some help would be nice.

im a new user. love it so far. my only complaint is i would like to set a tab homepage. and by that i mean when i hit the + to open a new tab i want to go directly to google. i dont want to be shown sites ive visited.

I am not the only one having this problem why is Mozilla not doing something about it? I am about fed up & may have to change to a different browser! Firefox was the best browser I've ever had but not anymore! Wish I could go back to the old version--it worked just fine! The new version is when I started having this trouble! Time for Mozilla to step up & get a fix or you will be losing more than me I think! I've disabled real arcade & most other add-ons. That didn't help either.

My remote monitoring for my security ( My-Q see) worked fine until I updated to 20.0. Now Firefox pops up asking me to install web plug in kit. when I do, it still does not work even after restart.

I have added the following code to my userChrome.css file, but favicons pop up again when I download files (documents, photos, etc). How can I get rid of favicons completely, so that they don't reappear after a download? Thanks!

 */
/* Bookmarks Toolbar - hide favicons/placeholders for sites, but show folder icons for menus */
#personal-bookmarks toolbarbutton:not([type="menu"]) .toolbarbutton-icon {display:none !important;}
#personal-bookmarks menuitem .menu-iconic-icon {display:none !important;}

/* Bookmarks Menu - hide favicons/placeholders for sites, but show folder icons for menus */
#bookmarksMenu menuitem .menu-iconic-icon {display:none !important;}

#PlacesToolbarItems .toolbarbutton-icon {display:none!important;}

2 Feb 2013 Concerns: Firefox 18.0.1 often freezes, at random times, since about 31 Jan 2013 I am using Mozilla Firefox 18.0.1, Windows Vista, PC, Desktop. My Mozilla Firefox freezes since about 31 Jan 2013 at random times quite often, when I do see TV or videos, also with YouTube videos. It freezes especially when I do start TV or a Video, sometimes also it freezes when the video is running for some time. I do use Firefox mostly only for TV and videos, so else I do not see. Some days earlier (26 January 2013), I had installed the upgrade of the new Norton Internet Security 2013. The two Norton add-ons on for Firefox, I have both deactivated. I can get out of the freezing, when I do click to end the Internet connection. After I have waited for about 5 seconds, the Mozilla Firefox browser can be moved again with the cursor. After I click to close the Firefox, and wait for about 5 seconds, the freezing also does end. I did do two Windows restores, one to 1 week ago and the next to 2 weeks ago. After the restore, when I started Mozilla Firefox, it was at first Firefox 17. But to my very bad luck, Firefox started immediately to update to Firefox 18.0.1 I had seen this updating on Help – About Firefox. There were good times, when people could choose themselves which version of Firefox they wanted. After the restore, I had also downloaded the latest Adobe Flashplayer version (about version 11.5), but the freezes have remained the same. Is there a possility to prevent the automatic update of Firefox? So that I could choose which version of Firefox, I do want. When there is a serious bug in Firefox, I could nevertheless use Firefox instead of changing to the Internet Explorer. I know I myself am responsible to prevent hackers from entering my computer. I have read that 80% of users in Germany do not have any Internet Security against hackers at all. My Internet Explorer until now does not freeze.

I wonder if anyone knows the way to roll back from an update in Firefox? I do not wish to remove and re-install if it's possible just to roll back. I am using Windows 7 Pro and the "about Firefox" says I have 19.0 installed. The update causing the problem went in on 19/03/2013. Hope someone can help. Regards. G

Hi everyone.

This morning, my Roboform toolbar has vanished! I'm really stuck without it too!!

Having checked these, I'm running Firefox 20.0.1, Roboform 7.8.8.5 and Roboform toolbar for Firefox 7.8.6.5

Help!!

When I go to certain sites, Adobe Flash plugin opens numerous ads and it maxes out my CPU. How can I prevent A F plugin from working when I go to these sites? I looked at the list of plugins below and would like to remove most of them. How do I do that?

I have been having problems off and on with Snaplinks Plus (tab addon preferred by most sites I frequent), where it would glitch and stop working. Un- and re-installing it, though a nuisance, has been solving the problem up until now, but since I upgraded to the new version (21.0) of FireFox, neither it nor MultiLinks (which I used in the past) will function at all. I am on several sites where a multiple tab function is fairly important : is there another similar linking addon that will operate on 21.0, or a way to adjust Snaplinks or Multilinks so that they will run?

Foxytunes has not been available for several Firefox upgrades. I also not longer have the sort addon for Bookmarks. These are far more useful to me than social media addons.

The Issue.... Coupons.com plugin disapeared after upgrading FF to v21 (from FF Help Menu>About) I then was prompted to install the plugin when i went to print a coupon from coupons.com... the installation shows it succeeds with no issues, however the plugin is still not showing in the plugin list, and of course coupons don't print (You are prompted by coupons.com to download the plugin...over and over again)

How it happened..... I almost never reboot the PC. Before today everything was working fine. I didn't reboot PC, but decided to upgrade FF to latest version (previous was 20.something)... because i was getting a really long (and context insensitive menu when right clicking anything).

The upgrade appeared to run flawlessly, but then the issue with coupons.com became apparent, and upon a quick look in about:plugins, i noticed the coupon.com (coupon printer) plugin is no longer there....

I closed all browsers, uninstalled the Coupons.com plugin (from Add/Remove programs), and verified that Internet Explorer can't print coupons anymore from coupons.com. Then i reinstalled the plugin (from coupons.com) and Internet Explorer was once again able to print coupons. This means the plugin is being installed on the PC, and while Internet Explorer works, Firefox doesn't (since this version 21)

I am now getting the 'well this is embarrassing...' message EVERY time I open Firefox; I have my Home page set to always open 9 tabs - these are the SAME tabs I have opened at start-up for about 2 years - WHY this annoying message now?! When I click 'close' the Home page opens with all the tabs with no problem, but the message is really irritating & doesn't seem to be telling me anything, as there isn't a problem with any of the tabs? NB: In case you ask 'why 9 tabs'?; these are essential websites I use every time I am browsing/working; I cannot keep opening them manually every time. Please advise why this message comes up as here seems to be no problem, & how I can get rid of it? Thanks.

I am getting the "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application" when I start Firefox. I have done the research, and still cannot get it fixed.

I like firefox, but cannot use it now. This just started up yesterday mid day. Never had a problem with it before. I have installed Google Chrome, and it works fine, just FireFox does not.

I want my FireFox back.

I have tried the fix that others are talking about, about renaming the database files, places. However, I cannot find those files anywhere, I have searched the entire computer, and nothing.

What is going on?????

Recently when I click on a .pdf file link I am no longer able to open the file in a adobe reader either within a FIREFOX webpage or open it using the full adobe program. Instead it opens a SAVE dialog box requesting me to save to my harddrive. I am not sure what has happened and am trying to find someone who might know what is going on?

When I am watching a video that requires adobe flash player, for example YouTube, and I unplug my extended monitor my Firefox freezes completely and a minutes later displays an error. I get the error message : "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: chrome://global/content/bindings/browser.xml236" [ Continue ] [ Stop script ]

Firefox freezes when I click 'Continue' then unfreezes a few minutes later and the message comes back. When I click 'Stop script' my adobe flash crashes on all pages I have and needs refreshed. How can I fix this or is this a known bug? I also noticed that I now have an Adobe Flash Player audio mixer volume(speaker) when I have FireFox open. I didn't have this before. I'm curious to why the script is in the directory of Chrome as well.. Thanks.