Support Forum

When browsing to a java applet launched via JNLP, FF 21/22/Nightly will not load and deploy the java applet correctly, but FF 20 does. I have tried the following things:

- Install/Uninstall/Install Java 7 Update 21 - Disable/Enable Java plugin in all browsers - Repair Disk Permissions - Always use new FF profile - Clear Recent History / Reset Firefox - Clear Java Cache

One additional piece of information is that the jar has mixed code signatures. FF20 prompts the user to "Block / Don't Block" the code from executing, but FF21+ does not.

I have also tried signing the code as well as setting the Java preference to disable mixed code signature verification, without success.

Any other thoughts?

I installed mozilla firefox and I was asked to upgrade it because the version I had installed an outdated version. Once I installed the upgrade,my computer shut down and,after I ran start-up repair, the following root cause came up: bugcheck f4 0x3 0xfffffa80074c5b30 What does that mean and what am I to do to fix it?I tried to restore it to an earlier date but it doesn't work. My operating system is Windows 7(a friend installed it for me and it is genuine) and I have Windows Vista if re-installing the operating system is required. Many thanks.

I have Galaxy S 4 - new one. I want galaxy s 4 to connect to hdmi TV using cable to watch movie with big screen. but the big problem is screen shut down within 5 min automatically with galaxy s4 during watching movie (usually it should last more than one hour) even though I change setting galaxy s 4--only two options: 1.screen time out (10 min max) and 2. smart stay (I have to see galaxy s 4 screen all the time to stay screen on all the time). Neither of them does "not" work to watch movie on tv with more than hour. That is why i am looking for application like firefox (mozilla) for mobil to stay on screen all the time until i watch movie on hdmi TV without screen time out (shut down) more than one or two hour continually.

Two Question:

1. If i use firefox (mozilla) for mobil, can i stay screen all the time without shut down even though galaxy s4 can "not" set this way (all the time), If yes, HOW CAN i SET FIREFOX (MOZILLA) FOR MOBIL? please let me know how to set firefox for mobil step by step.

2. Can i use PAC (proxy automatic configuration) to unblock YOUKU with adobe flash player if i use firefox (mozilla) for mobil.

Please answer for my two questions and give me solutions to watch movie on hdmi TV without screen time out (shut down) more than one or two hour continually.

. I will look forward to hearing from you as soon as possible. Thank you very much.

Print-outs using Firefox done on my Brother printer model MFC-J825DW come out with text missing and with margins way off and with articles beginning at the bottom of the page. When try printing out the same article with other web browsers, there are no lay-out problems, but the printer prints much lighter. How can I change the settings on Firefox so that these issues go away?

The browser (Firefox Browser for Android 20.0.1) itself is great, but I have one problem. When I download a file (and I do this rather often) after closing browser and opening it again, Firefox starts to re-download the same file. It wouldn't be a problem if the file which has been already downloaded earlier wasn't being overwritten. But it often happens that instead of the full file, ie 460mb, I discover that my file is incomplete, of a size of several kbs. Does anyone know how to fix this problem?

I am having a problem with a xul drag and drop function designed for selenium rc and selenium IDE. It works in Firefox 10 ESR but does not work in Firefox 17 ESR.

the code used for the draganddrop function is added below:

Selenium.prototype.doXulDragAndDropToObject = function(locatorStartElement, locatorEndElement) { var startElement = this.page().findElement(locatorStartElement); if (startElement.wrappedJSObject) {

   startElement = startElement.wrappedJSObject;

}

var endElement = this.page().findElement(locatorEndElement); if (endElement.wrappedJSObject) {

   endElement = endElement.wrappedJSObject;

}

var dropValue;

var startTreerow = getAncestorsByTagName(startElement, 'treerow')[0]; var treeCells = startTreerow.children; for(var i=0; i<treeCells.length; i++) {

   var val = treeCells[i].getAttribute('value');
   if(val) {
       dropValue = JSON.parse(val);
   }

}

if(dropValue) {

   endElement.drop(dropValue);

} }

The is the error message I received when the draganddrop fails in FireFox 17 ESR:

[error] Unexpected Exception: message -> An attempt was made to use an object that is not, or is no longer, usable, code -> 11, INDEX_SIZE_ERR -> 1, DOMSTRING_SIZE_ERR -> 2, HIERARCHY_REQUEST_ERR -> 3, WRONG_DOCUMENT_ERR -> 4, INVALID_CHARACTER_ERR -> 5, NO_DATA_ALLOWED_ERR -> 6, NO_MODIFICATION_ALLOWED_ERR -> 7, NOT_FOUND_ERR -> 8, NOT_SUPPORTED_ERR -> 9, INUSE_ATTRIBUTE_ERR -> 10, INVALID_STATE_ERR -> 11, SYNTAX_ERR -> 12, INVALID_MODIFICATION_ERR -> 13, NAMESPACE_ERR -> 14, INVALID_ACCESS_ERR -> 15, VALIDATION_ERR -> 16, TYPE_MISMATCH_ERR -> 17, SECURITY_ERR -> 18, NETWORK_ERR -> 19, ABORT_ERR -> 20, URL_MISMATCH_ERR -> 21, QUOTA_EXCEEDED_ERR -> 22, TIMEOUT_ERR -> 23, INVALID_NODE_TYPE_ERR -> 24, DATA_CLONE_ERR -> 25, result -> 2152923147, name -> InvalidStateError, filename -> chrome://selenium-ide/content/selenium-core/scripts/htmlutils.js, lineNumber -> 1183, columnNumber -> 0, location -> JS frame :: chrome://selenium-ide/content/selenium-core/scripts/htmlutils.js :: :: line 1183, inner -> null, data -> null

firefox selenium-rc selenium-ide

This problem occurs on two different (one 32 bit, one 64 bit) machines running Firefox 19.0.2 under Windows 8 Pro. Firefox is the default browser on both machines. Firefox is set to open URL's in a new tab. I have disabled all extensions and add-ins and the problem persists.

[EDIT: Have now upgraded 64bit machine to Firefox 20.0.1 with no change in symptoms.]

ONLY IF Firefox IS CURRENTLY RUNNING, clicking on a URL shortcut will sometimes fail to open the URL in Firefox (or any other browser, for that matter). If Firefox is exited, then clicking on the same shortcut will always launch a new instance of Firefox and open the URL. This problem is intermittent -- about 10% to 20% of the time -- at other times clicking on the same shortcut will cause Firefox to open the URL as expected. However, once a running Firefox instance has ignored a click on the shortcut, no matter how many times the shortcut is clicked, Firefox will not respond until that instance of Firefox is exited.

We are using Calendar OpenFaces control See the widgets http://openfaces.org/demo/datechooser/DateChooser.jsf

We are using jsf 1.2 So with FireFox 20.0 all our data chooser widgets are not responding Its OK with Firefox 19 Everything is OK in Chrome borwser

Ladies and Gents,

We are running 32 bit Windows 7 Enterprise. I have a user that is trying to access a database through Mozilla Firefox. When he is prompted to enter his smart card/PIN he recieves the error:

"The page you are attempting to access requires your browser to have a Secure Sockets Layer (SSL) client certificate that the Web server recognizes"

I have checked to make sure that SSL 3.0 is enabled and that the smart card is loaded under security devices.

I have tried exporting his certificated from IE9 (Which works fine with the database) and importing them into Firefox, no success.

The reason the user is trying to access through Firefox is for a more friendly user interface that the site only provides to Firefox.

I upgraded to Mountain Lion (10.8.3). Firefox 20 now floods my system log with CGContextSaveGState and CGContextTranslateCTM errors. And when I say floods, I mean floods! I'm getting three messages every second. It does not matter what website I got to. I can open even a local file and it does this.

The performance of FF and my overall system is somewhat degraded. However, I cannot use FF as long as it floods my logs.

I bring up Firefox after it crashes, which happens quite often, and all the tabs and windows I was working on are lost, even though I had the options set to "save my windows and tabs from last time." The tabs that are brought up seem to be the same ones I had opened when I first selected that options setting. So the session manager does not keep up-to-date, just kind of randomly selects a session from some time in the past and always brings up that exact session, regardless of where I actually was before my crash (or if I have to kill the Firefox process because Firefox froze).

By the way, some time ago Firefox had the option to, when reloading Firefox after a crash, to choose which tabs to bring up after a crash, in case certain ones were creating the problem, so we could remove those tabs before reloading. What happened to that feature?

I have tried every fix I've read about online, and nothing helps this problem: Firefox has suddenly stopped opening links from external applications. I am using version 20 on a Mac.

-Firefox says it's my default browser. -I've already tried to "go into Safari and change the default browser" trick. No dice. -I've tried reinstalling/upgrading Firefox to the latest version. It's still doing it. -Additionally, I can't trash my old Firefox version because it says "XUL is still in use." No, throwing the old Firefox in the trash does not help, so please don't post that stock reply that I see getting posted ("just trash your old Firefox") because it doesn't work.

Anything else to try?

Hi,

I am currently facing a problem with a Chat program using jsp (Java Server Pages) where the chat console works perfect except for one little thing. The chat window does not automatically scroll down to the last reply in the chat window.

the code used to scroll down to the last items (based on Netscape) is the following:

if (navigator.appName.indexOf("Netscape") != -1) {
  isOther = (navigator.appVersion.substring(0,1) == "3");
  isNS4 = (navigator.appVersion.substring(0,1) == "4");
  isNS6 = (navigator.appVersion.substring(0,1) == "5");
} else if (navigator.appName.indexOf("Microsoft Internet Explorer") != -1) {
  isIE = true;
} else if (navigator.appName.indexOf("Opera") != -1) {
  isOpera = true;
} else {
  isOther = true;
}
if (navigator.platform.indexOf("Mac") != -1)
    isMac = true;
if (isOther)
    alert("Sorry but you will have to upgrade your browser to NS4+ or IE4+ for this to work properly.");
function setScrollProperties() {
    if (isMac) {
        scrollStart = 0;
        scrollEnd =  answerFrame.document.height - scrollStart;
    } else {
        scrollStart = 0;
        scrollEnd =  answerFrame.document.height - scrollStart;
    }
}
function doScroll() {
    documentYposition += scrollAmount;
    window.scrollTo(0,documentYposition);
    if (documentYposition < scrollEnd) {
        setTimeout('doScroll()',slowScrollInterval);
    }else if (moreScrolling){
        moreScrolling = false;
        scrolling = false;
        startScroll();
    }else{
        scrolling = false;
    }

I cannot see what goes wrong in here and the manufacturer does not know how to fix this either. Irritatingly this scrolling function is working normally in IE, Chrome and some other browsers.

I sure hope you can help me, as this is a very irritating problem that needs to be solved.

Best regards, Corné Snoek

I have FF 19.0.2 (FF 18.x had problems too), I log into Gmail, try to Compose an email, and the attachment (regardless of type or size) won't attach. Gmail gives me an error of "Retry, Remove, Help"

I have the most version of Flash, a few weeks ago with FF18.x everything was working fine, with FF18.x the above problem started. Safe Mode with FF doesn't fix it, in creating a new profile FF was updated to 19.x, that didn't fix it. When Win7 Pro loads normally, I turned off my antivirus software (Kaspersky), and my antimaleware software, cleared all my cache in FF, nothing worked.

Attachments work with IE v8.0 without a problem. Attachments also work on my WinXP Pro (old computer) with older version FF. On my netbook, which has an OEM version of Win7 and FF 10.0, attachments do work.

IF I start Win7 in Safe Mode, then the attachment works. So something in windows is causing the problem. I have not updated Win7 Pro in months, so it's nothing I recently changed, because nothing has changed w/the OS.

I'm at a loss as to what to trouble shoot at this point.

I have downloaded latest versions of Flash Player, Firefox and have a new Toshiba computer. Games on king.com play okay on Google Chrome, but not on Firefox with frequent "freezing", crashing and overplay.

1. when a page is saved as pdf, the captured title is article.php.number. pdf. this absurd since you have to open all of them to identify what you want. 2. using the browser generates too much data that can consume any available storage with time. if the data is cleared, all add−ons and settings are lost. l love Firefox buy these two problems are unbearable. thank you.

When I click on a magnet link, the Launch Application dialog/window appears, but when I click OK, it's as if its not there at all, as if I clicked outside the dialog so it goes in the background, requiring me to switch to that dialog again and only then does it respond to the click (OK or Cancel, whichever). This is on Firefox 19/Windows 7 x64, didnt use to happen before.

The text formatting toolbar in Yahoo mail has disappeared in Firefox19&20 on OS. Also hyperlinks are not working. All seems to be OK on Windows Firefox as well as in Safari!! I am running Windows7 on Parallels on the same Mac so this is really confusing. Getting tired of going to Safari for e-mail writing. Wife has same set-up and all is well !! I have tried safe mode and have tried resetting .

I have even updated to 20 and the problem persists!  HELP!!

Hi, I am experiencing an issue with Firefox when in edit mode using the open source VLE moodle. When I try to move items on the page it no longer works. To cut a long sorry story short I finally traced this to a firefox upgrade in mid January. The issue first appeared in firefox around mid January, then Palemoon which I also have installed presumably when the same upgrade worked reached Palemoon. If I try this on another browser such as IE or Chrome there is no problem. Through a bit of investigation and a post on the moodle forum I found that the issue could be fixed by turning off the touchscreen service 'tablet pc input service' in services.

I like Firefox, and the ethos behind and would like to keep using it, but at the same time don’t want to have to go into services and disable my touchscreen every time I want to edit in moodle. Is there anything that I can change in firefox settings to fix this or is it a bug that needs to be fixed?

Thanks in advance.

Was experiencing numerous crashes on existing Firefox (v-18.0). Upgraded to 19.0 and still had same issues. Next performed a clean install altogether to v-19.0. So far that problem seems to have been resolved...however...

Issues now being experienced:

1. - Lost all ability to simply use the click and drag method to insert a 'live' url link and embed it into an email transmission (AOL webmail). When copying and pasting url, only link text is made available and I cannot modify hyperlink to make it behave like an actual link.

I've discovered that the only way I can even hope to retrieve a live link now is to use the "Email Link" add-on and allow it to launch in MS Outlook Express (default -- no option available for AOL), then copy and paste it from that venue into my composed AOL email. Only way to embed as a hyperlink. Once done I have to delete the created MS Outlook Express page, then can send my email transmission via AOL as I've done before. CRAZY!

2. - Also, when clicking and dragging a shortcut for an actual webpage to my desktop for a later quick launch, the shortcut icon is not recognizing it as a Firefox webpage. Rather a generic icon is presented -- and I have to manually go in to firefox.exe to retrieve icon graphic and reset it to that shortcut (if I decide to). And that's for each individual shortcut created...you have to do this separately for all you may have created on your desktop. The shortcut does work as it should, regardless, but I have never had to do this before and there is no "properties" option available to make an overall default change. Yet another CRAZY!

What happened while I wasn't looking?

I am running XP SP3...and have NEVER had these issues until now -- this is ALL new!

Anyone else have any experience with this...or solutions/work-arounds you've discovered?

Thank you!