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How to fix INTERMITTENT failure of a RUNNING Firefox instance to respond to URL shortcut under Windows 8?

This problem occurs on two different (one 32 bit, one 64 bit) machines running Firefox 19.0.2 under Windows 8 Pro. Firefox is the default browser on both machines. Firefo… (read more)

This problem occurs on two different (one 32 bit, one 64 bit) machines running Firefox 19.0.2 under Windows 8 Pro. Firefox is the default browser on both machines. Firefox is set to open URL's in a new tab. I have disabled all extensions and add-ins and the problem persists.

[EDIT: Have now upgraded 64bit machine to Firefox 20.0.1 with no change in symptoms.]

ONLY IF Firefox IS CURRENTLY RUNNING, clicking on a URL shortcut will sometimes fail to open the URL in Firefox (or any other browser, for that matter). If Firefox is exited, then clicking on the same shortcut will always launch a new instance of Firefox and open the URL. This problem is intermittent -- about 10% to 20% of the time -- at other times clicking on the same shortcut will cause Firefox to open the URL as expected. However, once a running Firefox instance has ignored a click on the shortcut, no matter how many times the shortcut is clicked, Firefox will not respond until that instance of Firefox is exited.

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When I use "save my windows and tabs from last time" Firefox always brings up an old set of tabs, not what just closed. How to fix this?

I bring up Firefox after it crashes, which happens quite often, and all the tabs and windows I was working on are lost, even though I had the options set to "save my wind… (read more)

I bring up Firefox after it crashes, which happens quite often, and all the tabs and windows I was working on are lost, even though I had the options set to "save my windows and tabs from last time." The tabs that are brought up seem to be the same ones I had opened when I first selected that options setting. So the session manager does not keep up-to-date, just kind of randomly selects a session from some time in the past and always brings up that exact session, regardless of where I actually was before my crash (or if I have to kill the Firefox process because Firefox froze).

By the way, some time ago Firefox had the option to, when reloading Firefox after a crash, to choose which tabs to bring up after a crash, in case certain ones were creating the problem, so we could remove those tabs before reloading. What happened to that feature?

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How can i alphabetize mobile firefox bookmarks

how to alphabetize mobile firefox bookmarks

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Java based Chat console works fine, but does not automatically scroll down to last chat item

Hi, I am currently facing a problem with a Chat program using jsp (Java Server Pages) where the chat console works perfect except for one little thing. The chat window do… (read more)

Hi,

I am currently facing a problem with a Chat program using jsp (Java Server Pages) where the chat console works perfect except for one little thing. The chat window does not automatically scroll down to the last reply in the chat window.

the code used to scroll down to the last items (based on Netscape) is the following:

if (navigator.appName.indexOf("Netscape") != -1) {
  isOther = (navigator.appVersion.substring(0,1) == "3");
  isNS4 = (navigator.appVersion.substring(0,1) == "4");
  isNS6 = (navigator.appVersion.substring(0,1) == "5");
} else if (navigator.appName.indexOf("Microsoft Internet Explorer") != -1) {
  isIE = true;
} else if (navigator.appName.indexOf("Opera") != -1) {
  isOpera = true;
} else {
  isOther = true;
}
if (navigator.platform.indexOf("Mac") != -1)
    isMac = true;
if (isOther)
    alert("Sorry but you will have to upgrade your browser to NS4+ or IE4+ for this to work properly.");
function setScrollProperties() {
    if (isMac) {
        scrollStart = 0;
        scrollEnd =  answerFrame.document.height - scrollStart;
    } else {
        scrollStart = 0;
        scrollEnd =  answerFrame.document.height - scrollStart;
    }
}
function doScroll() {
    documentYposition += scrollAmount;
    window.scrollTo(0,documentYposition);
    if (documentYposition < scrollEnd) {
        setTimeout('doScroll()',slowScrollInterval);
    }else if (moreScrolling){
        moreScrolling = false;
        scrolling = false;
        startScroll();
    }else{
        scrolling = false;
    }

I cannot see what goes wrong in here and the manufacturer does not know how to fix this either. Irritatingly this scrolling function is working normally in IE, Chrome and some other browsers.

I sure hope you can help me, as this is a very irritating problem that needs to be solved.

Best regards, Corné Snoek

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FF 19.0.2 doesn't allow me to attach files in Gmail - I have recent Flash, created other profiles, those didn't work. Only works in Windows7 Pro safe mode

I have FF 19.0.2 (FF 18.x had problems too), I log into Gmail, try to Compose an email, and the attachment (regardless of type or size) won't attach. Gmail gives me an er… (read more)

I have FF 19.0.2 (FF 18.x had problems too), I log into Gmail, try to Compose an email, and the attachment (regardless of type or size) won't attach. Gmail gives me an error of "Retry, Remove, Help"

I have the most version of Flash, a few weeks ago with FF18.x everything was working fine, with FF18.x the above problem started. Safe Mode with FF doesn't fix it, in creating a new profile FF was updated to 19.x, that didn't fix it. When Win7 Pro loads normally, I turned off my antivirus software (Kaspersky), and my antimaleware software, cleared all my cache in FF, nothing worked.

Attachments work with IE v8.0 without a problem. Attachments also work on my WinXP Pro (old computer) with older version FF. On my netbook, which has an OEM version of Win7 and FF 10.0, attachments do work.

IF I start Win7 in Safe Mode, then the attachment works. So something in windows is causing the problem. I have not updated Win7 Pro in months, so it's nothing I recently changed, because nothing has changed w/the OS.

I'm at a loss as to what to trouble shoot at this point.

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Since your last update about 2 weeks ago, Firefox acts as an agressive site to block other IP addresses I want to go to. Even the Veterans administration.

This will mean I will remove firefox from my pc. other people also have the same problem.I need to have more control and let me override the standards and go to the webpa… (read more)

This will mean I will remove firefox from my pc. other people also have the same problem.I need to have more control and let me override the standards and go to the webpage if I deem it acceptable.

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Which of the following 3D plugins work best with Firefox: Cosmo, Cortona, Flux, Octaga, Free WRL, Orbit Snap?

I am sharing a 3D application for family trees that require shared users to install one of the mentioned plug ins. I will be sharing on a website. I expect most invitees … (read more)

I am sharing a 3D application for family trees that require shared users to install one of the mentioned plug ins. I will be sharing on a website. I expect most invitees will be using Windows but also would like Mac users to have access. The developing company has not been extremely helpful in answering my question.

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Why doesn't king.com run as smoothly om Windows 7 with Firefox as it did with Windows XP?

I have downloaded latest versions of Flash Player, Firefox and have a new Toshiba computer. Games on king.com play okay on Google Chrome, but not on Firefox with frequent… (read more)

I have downloaded latest versions of Flash Player, Firefox and have a new Toshiba computer. Games on king.com play okay on Google Chrome, but not on Firefox with frequent "freezing", crashing and overplay.

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How to enable dragging of playhead in QuickTime plugin for Firefox?

I have a problem with QuickTime plug-in 7.7.1 for Firefox on Mac OS 10.7.5. I am unable to drag the playhead to some arbitrary point in the middle of a quicktime video. T… (read more)

I have a problem with QuickTime plug-in 7.7.1 for Firefox on Mac OS 10.7.5. I am unable to drag the playhead to some arbitrary point in the middle of a quicktime video. The plugin prevents the playhead from moving to any point beyond the prefix of the video that has been downloaded until then.

I have no problem dragging the playhead to any point on Safari or on an iphone.

If I disable the plug-in opting instead to start QuickTime in a separate window, Firefox either (1) downloads the entire video before invoking QuickTime, or (2) starts the QuickTime video playback right away but, if the playhead is dragged to the middle of the video, the video/audio freezes but the timer continues to tick away. Whether 1 or 2 happens seems to be somewhat non-deterministic.

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why can't saving a page as pdf capture the title of the page? 2. Why does the browser generate too much data?

1. when a page is saved as pdf, the captured title is article.php.number. pdf. this absurd since you have to open all of them to identify what you want. 2. using the brow… (read more)

1. when a page is saved as pdf, the captured title is article.php.number. pdf. this absurd since you have to open all of them to identify what you want. 2. using the browser generates too much data that can consume any available storage with time. if the data is cleared, all add−ons and settings are lost. l love Firefox buy these two problems are unbearable. thank you.

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The "Launch Application" dialog behaves as if it's in the background not responding on 1st appearance, when I click on a button it goes in the background

When I click on a magnet link, the Launch Application dialog/window appears, but when I click OK, it's as if its not there at all, as if I clicked outside the dialog so i… (read more)

When I click on a magnet link, the Launch Application dialog/window appears, but when I click OK, it's as if its not there at all, as if I clicked outside the dialog so it goes in the background, requiring me to switch to that dialog again and only then does it respond to the click (OK or Cancel, whichever). This is on Firefox 19/Windows 7 x64, didnt use to happen before.

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Can we automate login process of our specific sites in firefox ? when we open firefox in automate mode (???) and is password protected.

Automate login process of our specific sites in firefox : There are two modes available in firefox : (1) simple(General) Mode : In this mode firefox will open as normal. … (read more)

Automate login process of our specific sites in firefox :

 There are two modes available in firefox : 
(1) simple(General) Mode : In this mode firefox will open as normal.
(2) Automate mode : which is password protected and verify password online/offline 
                             - In this mode we can set our specific sites URL with username and password and firefox 
                               will automatically login to desired site which we select from the list.
                             - This functionality will help a lot to developer as well as frequently users on different
                               applications. 
                             - These can be done same as web Test automation (for ex. Selenium webdriver api).

Thanks, Rajni Ghodasara.

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Basic authentication cache is not being cleared from the firefox browser with using JavaScript code when tries to override Uname,PWD and with response Http 401

Hi, I am trying to implement logout functionality for Basic authentication for our internal application with the below script. function clearCache(){ var ua= window.navig… (read more)

Hi, I am trying to implement logout functionality for Basic authentication for our internal application with the below script.

 function clearCache(){
  var ua= window.navigator.userAgent;
  if(ua.indexOf("MSIE") > 0){
  document.execCommand("ClearAuthenticationCache");
  return true;
  }else{
  $.ajax({
    url: '<%=request.getContextPath()%>/pages/PeleLogout.jsp',
    username: ' ',
    password: ' ',
    statusCode: { 401: function() { //alert('Logged Out') 
    } 
    }
    });
    return true;
  }
  }

This function is working properly when deployed in my local tomcat server, but it is not working after deploying in WebSphere6.1 server..

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How to disable the generation of html5 page with video/audio tag when video/audio link is clicked?

Since Firefox 18 i think when direct link to video or audio file in supported format is clicked the browser generates html5 page with video/audio tag and tries to play it… (read more)

Since Firefox 18 i think when direct link to video or audio file in supported format is clicked the browser generates html5 page with video/audio tag and tries to play it instead of opening it as configured. Unfortunately the build in player lacks both in features and formats support when compared to some plugins and is not suitable as drop-in replacement for them. Is there a way to disable the new behavior and open links normally?

I know that disabling formats in about:config (media.format.enabled) solves the problem, but it also breaks pages, that intentionally use audio/video tags.

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tablet pc input service causing issues in moodle

Hi, I am experiencing an issue with Firefox when in edit mode using the open source VLE moodle. When I try to move items on the page it no longer works. To cut a long sor… (read more)

Hi, I am experiencing an issue with Firefox when in edit mode using the open source VLE moodle. When I try to move items on the page it no longer works. To cut a long sorry story short I finally traced this to a firefox upgrade in mid January. The issue first appeared in firefox around mid January, then Palemoon which I also have installed presumably when the same upgrade worked reached Palemoon. If I try this on another browser such as IE or Chrome there is no problem. Through a bit of investigation and a post on the moodle forum I found that the issue could be fixed by turning off the touchscreen service 'tablet pc input service' in services.

I like Firefox, and the ethos behind and would like to keep using it, but at the same time don’t want to have to go into services and disable my touchscreen every time I want to edit in moodle. Is there anything that I can change in firefox settings to fix this or is it a bug that needs to be fixed?

Thanks in advance.

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How to deny access to browsers that have http.sendSecureXSiteReferrer set to true?

On an intranet site I want to prevent that Referrer information arrives at external https sites. Before log-in the site should check if this setting is set to false. If n… (read more)

On an intranet site I want to prevent that Referrer information arrives at external https sites. Before log-in the site should check if this setting is set to false. If not it should give a warning, deny access and give instructions how to change the setting.

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sensitive keyboard using firefox 19

my keyboard is extra sensitive while using firefox on hotmail. com . I can type a user bame accurately, but when I type the password to login each key I press types in tw… (read more)

my keyboard is extra sensitive while using firefox on hotmail. com . I can type a user bame accurately, but when I type the password to login each key I press types in two or three character s. I can never login with my Firefox browser. I have no issues with hotmail using other browsers.


details: Firefox 19 Samsung Galaxy S3 Model I747M Android 4.1.1 Jelly Bean

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how to call gecko 11 to my c# project

Hello Sir I try to make automation software, Sir i want to use latest Gecko in my c# on visual studio, Sir, From where i download latest gecko with XULrunner and how to a… (read more)

Hello Sir I try to make automation software, Sir i want to use latest Gecko in my c# on visual studio, Sir, From where i download latest gecko with XULrunner and how to add DOM in my project because. because with old version I added DOM separately, Sir if i get latest gecko and xulruneer with dom, in spite of these there is big issue, how to make my software work faster than others at peak hours,

sunil

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Lost Ability to click & drag links to email after clean install of Firefox v-19.0

Was experiencing numerous crashes on existing Firefox (v-18.0). Upgraded to 19.0 and still had same issues. Next performed a clean install altogether to v-19.0. So far th… (read more)

Was experiencing numerous crashes on existing Firefox (v-18.0). Upgraded to 19.0 and still had same issues. Next performed a clean install altogether to v-19.0. So far that problem seems to have been resolved...however...

Issues now being experienced:

1. - Lost all ability to simply use the click and drag method to insert a 'live' url link and embed it into an email transmission (AOL webmail). When copying and pasting url, only link text is made available and I cannot modify hyperlink to make it behave like an actual link.

I've discovered that the only way I can even hope to retrieve a live link now is to use the "Email Link" add-on and allow it to launch in MS Outlook Express (default -- no option available for AOL), then copy and paste it from that venue into my composed AOL email. Only way to embed as a hyperlink. Once done I have to delete the created MS Outlook Express page, then can send my email transmission via AOL as I've done before. CRAZY!

2. - Also, when clicking and dragging a shortcut for an actual webpage to my desktop for a later quick launch, the shortcut icon is not recognizing it as a Firefox webpage. Rather a generic icon is presented -- and I have to manually go in to firefox.exe to retrieve icon graphic and reset it to that shortcut (if I decide to). And that's for each individual shortcut created...you have to do this separately for all you may have created on your desktop. The shortcut does work as it should, regardless, but I have never had to do this before and there is no "properties" option available to make an overall default change. Yet another CRAZY!

What happened while I wasn't looking?

I am running XP SP3...and have NEVER had these issues until now -- this is ALL new!

Anyone else have any experience with this...or solutions/work-arounds you've discovered?

Thank you!

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