Support Forum

I'm trying to upload a ZIP file to my FTP folder with Blackbaud and cannot do so. I've entered all the parameters exactly as instructed by Blackbaud and all connections look good but when I go to transfer the file, I get the following message: "Expected handle: /users/B67E610BAA01/"H:\Downloads\BUMFS RE7 Database.zip" "BUMFS RE7 Database.zip"." All I can do is click "OK" and nothing happens other than seeing a repeated loop in the log that alternates between "noop" and "ok."

I switched to Firefox 21 and did the usual run to see if there are clinches, one came in the first run: using flashplayer in youtube to listen music and then opening other flash (in this case Deviantarts picture shuffle) mutes the music instantly and the only way to start the sound is reloading.

This didn't appear in 20, so there's one where 21 is weaker.

I have a bookmarks folder containing a few websites I like to visit regularly. When I want to open all of these websites at once I open the bookmark folder, scroll to the bottom of the folder and click "Open All in Tabs". This opens *and* loads all of the bookmarks contained in that folder simultaneously.

I'd like to change it so instead of the tabs opening *and* loading simultaneously, they open simultaneously but *wait* to be clicked before loading.

The desired behaviour can be demonstrated when you restart Firefox with a few tabs open, but only the current tab loads after restart, with the others waiting in the tab bar to be clicked before loading.

Any advice is appreciated.

Thanks!

system: windows 7 version 6.1 (Numero 7601 : service pack 1)

Product: nightly version 24.01a website: google.fr Problem: buttons don' reply (plus, outils de recherche, safesearch desactive, options button)

adblock is installed but same problem when disactivated

thanks

Firefox version 21.0 on Mac 10.8.3 does not display applet's jpopupmenu correctly. The menu is display way off from the specify x,y coordinates. However Firefox version 20.0 works as expected.

I am using Firefox 21.0 on a Windows 7 Pro computer. Firefox often doesn't display the url for web pages that I am on and I would like to have the url displayed. Is there an easy way to ensure that?

Hello! There is a problem when using the contenteditable in co-operation with css style font-weight:normal; When you enter text automaton is added to the tag. Tell me can I disable the addition of the <b> when using the contenteditable attribute. Thank you!

I have FF 19.0.2 (FF 18.x had problems too), I log into Gmail, try to Compose an email, and the attachment (regardless of type or size) won't attach. Gmail gives me an error of "Retry, Remove, Help"

I have the most version of Flash, a few weeks ago with FF18.x everything was working fine, with FF18.x the above problem started. Safe Mode with FF doesn't fix it, in creating a new profile FF was updated to 19.x, that didn't fix it. When Win7 Pro loads normally, I turned off my antivirus software (Kaspersky), and my antimaleware software, cleared all my cache in FF, nothing worked.

Attachments work with IE v8.0 without a problem. Attachments also work on my WinXP Pro (old computer) with older version FF. On my netbook, which has an OEM version of Win7 and FF 10.0, attachments do work.

IF I start Win7 in Safe Mode, then the attachment works. So something in windows is causing the problem. I have not updated Win7 Pro in months, so it's nothing I recently changed, because nothing has changed w/the OS.

I'm at a loss as to what to trouble shoot at this point.

I bring up Firefox after it crashes, which happens quite often, and all the tabs and windows I was working on are lost, even though I had the options set to "save my windows and tabs from last time." The tabs that are brought up seem to be the same ones I had opened when I first selected that options setting. So the session manager does not keep up-to-date, just kind of randomly selects a session from some time in the past and always brings up that exact session, regardless of where I actually was before my crash (or if I have to kill the Firefox process because Firefox froze).

By the way, some time ago Firefox had the option to, when reloading Firefox after a crash, to choose which tabs to bring up after a crash, in case certain ones were creating the problem, so we could remove those tabs before reloading. What happened to that feature?

Hi,

I am currently facing a problem with a Chat program using jsp (Java Server Pages) where the chat console works perfect except for one little thing. The chat window does not automatically scroll down to the last reply in the chat window.

the code used to scroll down to the last items (based on Netscape) is the following:

if (navigator.appName.indexOf("Netscape") != -1) {
  isOther = (navigator.appVersion.substring(0,1) == "3");
  isNS4 = (navigator.appVersion.substring(0,1) == "4");
  isNS6 = (navigator.appVersion.substring(0,1) == "5");
} else if (navigator.appName.indexOf("Microsoft Internet Explorer") != -1) {
  isIE = true;
} else if (navigator.appName.indexOf("Opera") != -1) {
  isOpera = true;
} else {
  isOther = true;
}
if (navigator.platform.indexOf("Mac") != -1)
    isMac = true;
if (isOther)
    alert("Sorry but you will have to upgrade your browser to NS4+ or IE4+ for this to work properly.");
function setScrollProperties() {
    if (isMac) {
        scrollStart = 0;
        scrollEnd =  answerFrame.document.height - scrollStart;
    } else {
        scrollStart = 0;
        scrollEnd =  answerFrame.document.height - scrollStart;
    }
}
function doScroll() {
    documentYposition += scrollAmount;
    window.scrollTo(0,documentYposition);
    if (documentYposition < scrollEnd) {
        setTimeout('doScroll()',slowScrollInterval);
    }else if (moreScrolling){
        moreScrolling = false;
        scrolling = false;
        startScroll();
    }else{
        scrolling = false;
    }

I cannot see what goes wrong in here and the manufacturer does not know how to fix this either. Irritatingly this scrolling function is working normally in IE, Chrome and some other browsers.

I sure hope you can help me, as this is a very irritating problem that needs to be solved.

Best regards, Corné Snoek

We are using a software application that has Firefox as the default browser. We are using scanners and the Firefox settings have to be changed every time we scan a document. How do you manage the settings or change the default settings in Firefox, they are taking precedent over the scanner default settings.

I am sharing a 3D application for family trees that require shared users to install one of the mentioned plug ins. I will be sharing on a website. I expect most invitees will be using Windows but also would like Mac users to have access. The developing company has not been extremely helpful in answering my question.

This will mean I will remove firefox from my pc. other people also have the same problem.I need to have more control and let me override the standards and go to the webpage if I deem it acceptable.

I have downloaded latest versions of Flash Player, Firefox and have a new Toshiba computer. Games on king.com play okay on Google Chrome, but not on Firefox with frequent "freezing", crashing and overplay.

While working on SVG every one face the problem of slowdown of svg elements in firefox but not in other browsers like chrome or safari.

I want to know that did firefox working on this issue to improve javascript performance.

Here you can see the difference open this url in FF and chrome http://bl.ocks.org/mbostock/4062045

Mostley people suggests to use nightley. But what to do with millions of firefox users. They will frustrated by this and move to other browsers or leave website.

Please solve this issue in next releases.

Best Regards