Support Forum

I have been using Firefox for many years now. Firefox 19.0 on a Mac OS X 10.6.8 Lately when I open and view some web pages an Icon with 'MSN Entertainment -.mp4' appears. Some sessions leave as many as 15 to 20 of these Icons. I can not open them with any thing. Did I do something wrong or what. I can't seem to find out the answer. They do not appear when we use Safari

Print-outs using Firefox done on my Brother printer model MFC-J825DW come out with text missing and with margins way off and with articles beginning at the bottom of the page. When try printing out the same article with other web browsers, there are no lay-out problems, but the printer prints much lighter. How can I change the settings on Firefox so that these issues go away?

I am on Mac. Up to Firefox 18 I used this plug-on: http://code.google.com/p/firefox-mac-pdf/ I had to change though the maximum version number inside the xpi file so that it is still usable, but I have found this plugin way superior to anything else. Since Firefox 18 I cannot use it -- even though I set the max version number above 100:) When I try to install my tweaked version, Firefox just reports that it is not compatible without any further information.

Unfortunately, the new built-in viewer is not a good solution for me as it has all kind of font rendering problems, especially when it comes to printing (I am mostly reading and printing math).

Any help would be much appreciated or, sadly, I will need to forget about using Firefox. I wasted quite a few sheets of papers printing gibberish as I keep forgetting that printing just does not work from the browser.

Thanks,

 Csaba