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I tried reset, reinstall, different drivers and Flash versions, reinstall Windows. Same problem at another computer. Windows 7, x64. The issue also happens when disabling flash sandbox and with a new profile.

After selecting an email message to read, all that shows up is the to/from/date/subject at the top, but in the body text, there is nothing except a black line

I am using Firefox 21 on a mac.

Firefox 20 and Thunderbird both stopped connecting to the Internet. I have gone through all the steps shown on this site as well as others:

1) Norton was getting error messages: Unauthorized access blocks (Access Process Data) for each bookmark linked clicked. The target was Siber Roboform. 2) I ran a Norton complete scan in Safe mode with no problems 3) I uninstalled Norton IS 4) I ran a Windows scan on connect.dll in registry - no problems 5) I activated Windows Firewall and added Firefox and Thunderbird to the accepted programs

Nothing works. Other programs can access the Internet from the computer and my other computer configured the same works fine.

This question was posted from a computer with connectivity - any information about the internal workings will show a computer that is working, not the nonworking one.

Where do I go next?

Hello,

I think my Firefox program has been affected by a virus I picked up from a video converting website. Only Firefox has been affected.

When I click on the Firefox icon to open it, a window opens normally. However, no Firefox icon appears in my Dock and the menu bar does not appear as well. Also, the application does not appear in the "Force Quit" list.

Every once in a while some weird "Java" app opens and asks me to confirm something, but I just click cancel. It does not appear to be legitimately Java.

Finally, I cannot uninstall Firefox because when I try to drag and drop the icon from my applications folder to my trash, it says it cannot delete because the application is open. But it's not!

Please help me! Thank you

I have tried every fix I've read about online, and nothing helps this problem: Firefox has suddenly stopped opening links from external applications. I am using version 20 on a Mac.

-Firefox says it's my default browser. -I've already tried to "go into Safari and change the default browser" trick. No dice. -I've tried reinstalling/upgrading Firefox to the latest version. It's still doing it. -Additionally, I can't trash my old Firefox version because it says "XUL is still in use." No, throwing the old Firefox in the trash does not help, so please don't post that stock reply that I see getting posted ("just trash your old Firefox") because it doesn't work.

Anything else to try?

Touchpad scroll does not work in drop down menus. When I try, the menu just closes. This feature works perfectly fine in Internet Explorer 9. I have tried several different drivers from Synaptics with no difference.

This problem occurs on two different (one 32 bit, one 64 bit) machines running Firefox 19.0.2 under Windows 8 Pro. Firefox is the default browser on both machines. Firefox is set to open URL's in a new tab. I have disabled all extensions and add-ins and the problem persists.

[EDIT: Have now upgraded 64bit machine to Firefox 20.0.1 with no change in symptoms.]

ONLY IF Firefox IS CURRENTLY RUNNING, clicking on a URL shortcut will sometimes fail to open the URL in Firefox (or any other browser, for that matter). If Firefox is exited, then clicking on the same shortcut will always launch a new instance of Firefox and open the URL. This problem is intermittent -- about 10% to 20% of the time -- at other times clicking on the same shortcut will cause Firefox to open the URL as expected. However, once a running Firefox instance has ignored a click on the shortcut, no matter how many times the shortcut is clicked, Firefox will not respond until that instance of Firefox is exited.

Hi, I am experiencing an issue with Firefox when in edit mode using the open source VLE moodle. When I try to move items on the page it no longer works. To cut a long sorry story short I finally traced this to a firefox upgrade in mid January. The issue first appeared in firefox around mid January, then Palemoon which I also have installed presumably when the same upgrade worked reached Palemoon. If I try this on another browser such as IE or Chrome there is no problem. Through a bit of investigation and a post on the moodle forum I found that the issue could be fixed by turning off the touchscreen service 'tablet pc input service' in services.

I like Firefox, and the ethos behind and would like to keep using it, but at the same time don’t want to have to go into services and disable my touchscreen every time I want to edit in moodle. Is there anything that I can change in firefox settings to fix this or is it a bug that needs to be fixed?

Thanks in advance.

I have FF 19.0.2 (FF 18.x had problems too), I log into Gmail, try to Compose an email, and the attachment (regardless of type or size) won't attach. Gmail gives me an error of "Retry, Remove, Help"

I have the most version of Flash, a few weeks ago with FF18.x everything was working fine, with FF18.x the above problem started. Safe Mode with FF doesn't fix it, in creating a new profile FF was updated to 19.x, that didn't fix it. When Win7 Pro loads normally, I turned off my antivirus software (Kaspersky), and my antimaleware software, cleared all my cache in FF, nothing worked.

Attachments work with IE v8.0 without a problem. Attachments also work on my WinXP Pro (old computer) with older version FF. On my netbook, which has an OEM version of Win7 and FF 10.0, attachments do work.

IF I start Win7 in Safe Mode, then the attachment works. So something in windows is causing the problem. I have not updated Win7 Pro in months, so it's nothing I recently changed, because nothing has changed w/the OS.

I'm at a loss as to what to trouble shoot at this point.

I have been using Firefox for many years now. Firefox 19.0 on a Mac OS X 10.6.8 Lately when I open and view some web pages an Icon with 'MSN Entertainment -.mp4' appears. Some sessions leave as many as 15 to 20 of these Icons. I can not open them with any thing. Did I do something wrong or what. I can't seem to find out the answer. They do not appear when we use Safari

I bring up Firefox after it crashes, which happens quite often, and all the tabs and windows I was working on are lost, even though I had the options set to "save my windows and tabs from last time." The tabs that are brought up seem to be the same ones I had opened when I first selected that options setting. So the session manager does not keep up-to-date, just kind of randomly selects a session from some time in the past and always brings up that exact session, regardless of where I actually was before my crash (or if I have to kill the Firefox process because Firefox froze).

By the way, some time ago Firefox had the option to, when reloading Firefox after a crash, to choose which tabs to bring up after a crash, in case certain ones were creating the problem, so we could remove those tabs before reloading. What happened to that feature?

I am having a problem with a xul drag and drop function designed for selenium rc and selenium IDE. It works in Firefox 10 ESR but does not work in Firefox 17 ESR.

the code used for the draganddrop function is added below:

Selenium.prototype.doXulDragAndDropToObject = function(locatorStartElement, locatorEndElement) { var startElement = this.page().findElement(locatorStartElement); if (startElement.wrappedJSObject) {

   startElement = startElement.wrappedJSObject;

}

var endElement = this.page().findElement(locatorEndElement); if (endElement.wrappedJSObject) {

   endElement = endElement.wrappedJSObject;

}

var dropValue;

var startTreerow = getAncestorsByTagName(startElement, 'treerow')[0]; var treeCells = startTreerow.children; for(var i=0; i<treeCells.length; i++) {

   var val = treeCells[i].getAttribute('value');
   if(val) {
       dropValue = JSON.parse(val);
   }

}

if(dropValue) {

   endElement.drop(dropValue);

} }

The is the error message I received when the draganddrop fails in FireFox 17 ESR:

[error] Unexpected Exception: message -> An attempt was made to use an object that is not, or is no longer, usable, code -> 11, INDEX_SIZE_ERR -> 1, DOMSTRING_SIZE_ERR -> 2, HIERARCHY_REQUEST_ERR -> 3, WRONG_DOCUMENT_ERR -> 4, INVALID_CHARACTER_ERR -> 5, NO_DATA_ALLOWED_ERR -> 6, NO_MODIFICATION_ALLOWED_ERR -> 7, NOT_FOUND_ERR -> 8, NOT_SUPPORTED_ERR -> 9, INUSE_ATTRIBUTE_ERR -> 10, INVALID_STATE_ERR -> 11, SYNTAX_ERR -> 12, INVALID_MODIFICATION_ERR -> 13, NAMESPACE_ERR -> 14, INVALID_ACCESS_ERR -> 15, VALIDATION_ERR -> 16, TYPE_MISMATCH_ERR -> 17, SECURITY_ERR -> 18, NETWORK_ERR -> 19, ABORT_ERR -> 20, URL_MISMATCH_ERR -> 21, QUOTA_EXCEEDED_ERR -> 22, TIMEOUT_ERR -> 23, INVALID_NODE_TYPE_ERR -> 24, DATA_CLONE_ERR -> 25, result -> 2152923147, name -> InvalidStateError, filename -> chrome://selenium-ide/content/selenium-core/scripts/htmlutils.js, lineNumber -> 1183, columnNumber -> 0, location -> JS frame :: chrome://selenium-ide/content/selenium-core/scripts/htmlutils.js :: :: line 1183, inner -> null, data -> null

firefox selenium-rc selenium-ide

The text formatting toolbar in Yahoo mail has disappeared in Firefox19&20 on OS. Also hyperlinks are not working. All seems to be OK on Windows Firefox as well as in Safari!! I am running Windows7 on Parallels on the same Mac so this is really confusing. Getting tired of going to Safari for e-mail writing. Wife has same set-up and all is well !! I have tried safe mode and have tried resetting .

I have even updated to 20 and the problem persists!  HELP!!

1. when a page is saved as pdf, the captured title is article.php.number. pdf. this absurd since you have to open all of them to identify what you want. 2. using the browser generates too much data that can consume any available storage with time. if the data is cleared, all add−ons and settings are lost. l love Firefox buy these two problems are unbearable. thank you.

Hi,

I am currently facing a problem with a Chat program using jsp (Java Server Pages) where the chat console works perfect except for one little thing. The chat window does not automatically scroll down to the last reply in the chat window.

the code used to scroll down to the last items (based on Netscape) is the following:

if (navigator.appName.indexOf("Netscape") != -1) {
  isOther = (navigator.appVersion.substring(0,1) == "3");
  isNS4 = (navigator.appVersion.substring(0,1) == "4");
  isNS6 = (navigator.appVersion.substring(0,1) == "5");
} else if (navigator.appName.indexOf("Microsoft Internet Explorer") != -1) {
  isIE = true;
} else if (navigator.appName.indexOf("Opera") != -1) {
  isOpera = true;
} else {
  isOther = true;
}
if (navigator.platform.indexOf("Mac") != -1)
    isMac = true;
if (isOther)
    alert("Sorry but you will have to upgrade your browser to NS4+ or IE4+ for this to work properly.");
function setScrollProperties() {
    if (isMac) {
        scrollStart = 0;
        scrollEnd =  answerFrame.document.height - scrollStart;
    } else {
        scrollStart = 0;
        scrollEnd =  answerFrame.document.height - scrollStart;
    }
}
function doScroll() {
    documentYposition += scrollAmount;
    window.scrollTo(0,documentYposition);
    if (documentYposition < scrollEnd) {
        setTimeout('doScroll()',slowScrollInterval);
    }else if (moreScrolling){
        moreScrolling = false;
        scrolling = false;
        startScroll();
    }else{
        scrolling = false;
    }

I cannot see what goes wrong in here and the manufacturer does not know how to fix this either. Irritatingly this scrolling function is working normally in IE, Chrome and some other browsers.

I sure hope you can help me, as this is a very irritating problem that needs to be solved.

Best regards, Corné Snoek

I upgraded to Mountain Lion (10.8.3). Firefox 20 now floods my system log with CGContextSaveGState and CGContextTranslateCTM errors. And when I say floods, I mean floods! I'm getting three messages every second. It does not matter what website I got to. I can open even a local file and it does this.

The performance of FF and my overall system is somewhat degraded. However, I cannot use FF as long as it floods my logs.

We are using Calendar OpenFaces control See the widgets http://openfaces.org/demo/datechooser/DateChooser.jsf

We are using jsf 1.2 So with FireFox 20.0 all our data chooser widgets are not responding Its OK with Firefox 19 Everything is OK in Chrome borwser

The browser (Firefox Browser for Android 20.0.1) itself is great, but I have one problem. When I download a file (and I do this rather often) after closing browser and opening it again, Firefox starts to re-download the same file. It wouldn't be a problem if the file which has been already downloaded earlier wasn't being overwritten. But it often happens that instead of the full file, ie 460mb, I discover that my file is incomplete, of a size of several kbs. Does anyone know how to fix this problem?

Please advise me as to what can be done to get back my audio/sounds on my computer. I have no sound at all. I have checked all connections of the sound speakers. They are all okay and connected. Please help me get back this audio/sound on my computer. This all happened this afternoon, 02/22/2013/ I would appreciate some kind of notice via e-mail, as I was required to give it, before I went on this question site. Thank you for your consideration and assistance in getting back my audio/sound on my computer. I have also, closed the computer down and booted it up after a short time off. I was on the computer in a normal way, as I have always done. Then all of a sudden there was no audio or sound on the computer. Thank you very much for your assistance in this matter. I remain, Robert J Kamuca