Support Forum

EDIT: I have solved this problem on my end. It turns out that my mouse manufacturer had a 'helper' program that was screwing up the horizontal-tilt support. Quitting it solved the problem. To others having the same problem, I suggest checking your own mouse's helper utilities.

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I am given to understand that previous versions of Firefox supported horizontal scrolling when used with a scrollwheel mouse that supported tilt messages. However, I've been unable to get it to work on Firefox 20.0.1. I've tried disabling smooth scrolling, hardware acceleration, restarting in safe mode, but it doesn't seem to make a difference.

(The troubleshooting information below represents the usual configuration of my browser, without disabling any extensions.)

On the other hand, other applications seem to handle mousewheel tilts just fine; I've tried it with applications as simple as Notepad on Windows and they scroll horizontally in response to mousewheel tilts. I'm stumped; did Mozilla remove tilt support in later versions of Firefox?

My firefox on my android phone crashed which seems to caused all my bookmarks to gone missing!

Is there something i can do to maybe recover them?

This happened on Firefox BETA. (in case this is relevant or important information.)

edit: my browsing history is gone too. strange. it looks like it resetted everything after the crash?

I am having a problem with a xul drag and drop function designed for selenium rc and selenium IDE. It works in Firefox 10 ESR but does not work in Firefox 17 ESR.

the code used for the draganddrop function is added below:

Selenium.prototype.doXulDragAndDropToObject = function(locatorStartElement, locatorEndElement) { var startElement = this.page().findElement(locatorStartElement); if (startElement.wrappedJSObject) {

   startElement = startElement.wrappedJSObject;

}

var endElement = this.page().findElement(locatorEndElement); if (endElement.wrappedJSObject) {

   endElement = endElement.wrappedJSObject;

}

var dropValue;

var startTreerow = getAncestorsByTagName(startElement, 'treerow')[0]; var treeCells = startTreerow.children; for(var i=0; i<treeCells.length; i++) {

   var val = treeCells[i].getAttribute('value');
   if(val) {
       dropValue = JSON.parse(val);
   }

}

if(dropValue) {

   endElement.drop(dropValue);

} }

The is the error message I received when the draganddrop fails in FireFox 17 ESR:

[error] Unexpected Exception: message -> An attempt was made to use an object that is not, or is no longer, usable, code -> 11, INDEX_SIZE_ERR -> 1, DOMSTRING_SIZE_ERR -> 2, HIERARCHY_REQUEST_ERR -> 3, WRONG_DOCUMENT_ERR -> 4, INVALID_CHARACTER_ERR -> 5, NO_DATA_ALLOWED_ERR -> 6, NO_MODIFICATION_ALLOWED_ERR -> 7, NOT_FOUND_ERR -> 8, NOT_SUPPORTED_ERR -> 9, INUSE_ATTRIBUTE_ERR -> 10, INVALID_STATE_ERR -> 11, SYNTAX_ERR -> 12, INVALID_MODIFICATION_ERR -> 13, NAMESPACE_ERR -> 14, INVALID_ACCESS_ERR -> 15, VALIDATION_ERR -> 16, TYPE_MISMATCH_ERR -> 17, SECURITY_ERR -> 18, NETWORK_ERR -> 19, ABORT_ERR -> 20, URL_MISMATCH_ERR -> 21, QUOTA_EXCEEDED_ERR -> 22, TIMEOUT_ERR -> 23, INVALID_NODE_TYPE_ERR -> 24, DATA_CLONE_ERR -> 25, result -> 2152923147, name -> InvalidStateError, filename -> chrome://selenium-ide/content/selenium-core/scripts/htmlutils.js, lineNumber -> 1183, columnNumber -> 0, location -> JS frame :: chrome://selenium-ide/content/selenium-core/scripts/htmlutils.js :: :: line 1183, inner -> null, data -> null

firefox selenium-rc selenium-ide

Apologies if this is a stupid question. It seems to be the case that websites designed for mobiles (e.g. http://m.guardian.co.uk/), have a default text size setting which ignores the equivalent setting in Firefox Android. Consequently, in some websites like the one mentioned above, the text is unnecessarily large, making the reading process rather labour intensive. I know I could revert to the desktop site, but I'm more likely to revert back to the default android browser (which has no problem adjusting the text on these sites), which would be shame, as apart from this problem, I am loving the Firefox experience.

I am on Samsung Galaxy S2, Android 4.0.4.

Cheers

I have a website builded on jQuery Mobile platform. I have a bug on Firefox 21 on Android 4.1.2 on Samsung galaxy s3.

I open this page http://m.daripodarki.ru/order/2594/ The screen is narrow and email fields go one by one, so when I enter the data in it, the page scrolls up in order to show the fields above the phone keyboard. Then I press the button bellow to switch to the next screen.

There are 2 buttons on top of the each page on header section (the blue one). "О магазине - About" in the left corner and "Мой кабинет- Private room" in the right corner.

And also there are 2 radio-buttons on the next screen "сейчас"(now) and "Выбрать дату и время" (select date and time). They are performed as regular buttons (thanks to jquery mobile). When I click on "Сейчас"-button (the left one), the top left button in the header section presses, althought another button was pressed. The same situation repeats when I click on the gap on opposite site, althought there is no any buttons. That switches me on another page (Private room)

I am not sure whether that is a firefox bug or jQuery Mobile bug, but that situation happens in firefox only.

So in conclusion: if the previous screen was scrolled up and we moved to the next screen the elements on the middle of the page inherit the functionality that belongs to elements on the top of that page.

Help me please to understand the nature of this problem to fix it on my website. Thanks.

My company uses Outlook and Lync on Windows 7. Prior to upgraded to Firefox 21, I could open an appointment in Outlook, then click on a "join the call" link. This would trigger a page in Firefox, that would in turn trigger the Lync application to launch the call.

Since the upgrade, instead of launching Lync, it takes me to a page that offers options such as "join meeting using your web browser," "download and install Lync Attendee," and "use Communicator." This is not the desired behavior. Pasting the "join the call" link into Internet Explorer and Safari for Windows executes the correct behavior. It's as though Firefox is not aware of Lync. This behavior literally started after the updated to Firefox 21.

How do I correct this?

when the android phone is turned off, and then back on again, any desk top icon or bookmark of an web page with a manifest will not work when in airplane mode. You must at least make an attempt to turn on wifi, even an unsuccessful attempt to find a wifi connection will do. Then when you use the book mark or the desktop icon, it will work. I have a series of phones which only have internect connection - no phone company tower connection SAMSUNG-SGH-1997 firmware version 2.2.1 kernel verions 2.6.32.9 FROYO.UCKH1. Contact wih android support only got suggestion to use the google chrome browser, which incidentally does not work on 2.2.1

Running android mobile firefox. After yesterday's update it crashed and it wiped all bookmarks snd history. I went into settings and clicked "restore from android". It did, but my Chrome bookmarks. Then it crashed again after that and all was wiped again. Getting too unstable to use now. If there is no way of recovering all my lost

When phone is turned to full screen mode, there is no loading status.

So it is difficult to know when you have clicked on an icon. There is no indication on the page for how long the next page is going to be.

Is there a way off having a loading bar on full screen without the status bar?

I have Galaxy S 4 - new one. I want galaxy s 4 to connect to hdmi TV using cable to watch movie with big screen. but the big problem is screen shut down within 5 min automatically with galaxy s4 during watching movie (usually it should last more than one hour) even though I change setting galaxy s 4--only two options: 1.screen time out (10 min max) and 2. smart stay (I have to see galaxy s 4 screen all the time to stay screen on all the time). Neither of them does "not" work to watch movie on tv with more than hour. That is why i am looking for application like firefox (mozilla) for mobil to stay on screen all the time until i watch movie on hdmi TV without screen time out (shut down) more than one or two hour continually.

Two Question:

1. If i use firefox (mozilla) for mobil, can i stay screen all the time without shut down even though galaxy s4 can "not" set this way (all the time), If yes, HOW CAN i SET FIREFOX (MOZILLA) FOR MOBIL? please let me know how to set firefox for mobil step by step.

2. Can i use PAC (proxy automatic configuration) to unblock YOUKU with adobe flash player if i use firefox (mozilla) for mobil.

Please answer for my two questions and give me solutions to watch movie on hdmi TV without screen time out (shut down) more than one or two hour continually.

. I will look forward to hearing from you as soon as possible. Thank you very much.

Dozens of open tabs lost! Synced them, reinstalled Windows and Firefox, set up Sync, looked up "tabs on other devices" in history -> Only a third or so listed.

Usually, when I reinstall Windows, I manually backup my Firefox bookmarks and open tabs, but because Sync has worked perfectly for me in the past, I didn't do it this time. I backed up all my other files and settings and whatnot from the rest of my system, then in Firefox I hit the Sync button (put in on the GUI so I see if it's syncing or done) for the last time, waited until the green rotating dot was gone, closed Firefox, shut down the system, formatted the drive and reinstalled Windows and Firefox. After setting up Sync I waited a while to make sure everything is on my system. Then I wanted to have all the tabs and windows open as I had on the old system, so I went to the history and "tabs on other devices". I could already see from the small size of the list, that tabs were missing. I went through all of them, opened them and sorted them into windows. -> Maybe about two thirds of the tabs I had open on my old system are gone! Not just new tabs that might not have been synced (although the button showed sync was complete), but also old tabs (from weeks ago) that must have been synced before. Actually maybe especially or even only the old ones are lost. And the lost tabs are not just from one of the open windows, but from several.

What can I do to recover my lost tabs? They contain important websites that I didn't bookmark yet, articles that I wanted to read, windows with dozens of tabs on a topic that I did some research for and stuff like that.

What does the green circle mean? Does it indicate that the sync is complete (to the Firefox servers) or just that the changes have been saved locally and set up for some next scheduled sync with the Firefox servers?

Further info: I always run the newest stable release of Firefox (v19 on both systems). Old system was Windows 8 Enterprise Evaluation, new system is Windows 8 Pro. My used Sync quota is about 10 MB. I had 4 Firefox windows open with different amount of tabs in each of them, from 10 to maybe 80 with an overall amount of 150-200. Most of them weren't loaded. Firefox start is set to "load last session" and tabs are set to "load when selected". Memory usage 500 MB - 1 GB.

I am doing coursework in Udacity. The site uses youtube for it's video playback. The videos are in the html5 format. I know this because I right click on them and get a message about html5 and not flash. Sometimes when I try to watch a video in firefox, I see the video loading on the progress bar, but it will not play. If I then open chromium, and visit the you tube site and start playing a random video, all of a sudden the video will play in firefox. I'm not sure what's going on here or who is responsible, but in my opinion this is a fairly serious issue. It is the sort of thing that ppl will switch browsers for....

I have tried every fix I've read about online, and nothing helps this problem: Firefox has suddenly stopped opening links from external applications. I am using version 20 on a Mac.

-Firefox says it's my default browser. -I've already tried to "go into Safari and change the default browser" trick. No dice. -I've tried reinstalling/upgrading Firefox to the latest version. It's still doing it. -Additionally, I can't trash my old Firefox version because it says "XUL is still in use." No, throwing the old Firefox in the trash does not help, so please don't post that stock reply that I see getting posted ("just trash your old Firefox") because it doesn't work.

Anything else to try?

i bookmark a lot of my google docs. when i'm using my android phone i expect that when opening those docs i get prompted with the choice to open them with the google drive app. but that just doesn't happen when i'm using firefox for android. instead, the mobile version of the google doc is opened. that's ok, but i would much rather open it with the google drive app. the same things goes for when i want to open, say, a link to a youtube video; i don't seem to get redirected to the youtube app on my phone to open it.

p.s. in case this is of any relevance: i have installed the phony add-on and set it to the android (phone) agent. that's the only way i've been able to open the mobile versions of some of these sites. otherwise, i used to get the desktop version.

Touchpad scroll does not work in drop down menus. When I try, the menu just closes. This feature works perfectly fine in Internet Explorer 9. I have tried several different drivers from Synaptics with no difference.