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Total questions: 83

6 questions in the last 24 hours have no reply. Help solve them!

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Failed to detect Internet connectivity - Windows

Firefox 20 and Thunderbird both stopped connecting to the Internet. I have gone through all the steps shown on this site as well as others: 1) Norton was getting error me… (read more)

Firefox 20 and Thunderbird both stopped connecting to the Internet. I have gone through all the steps shown on this site as well as others:

1) Norton was getting error messages: Unauthorized access blocks (Access Process Data) for each bookmark linked clicked. The target was Siber Roboform. 2) I ran a Norton complete scan in Safe mode with no problems 3) I uninstalled Norton IS 4) I ran a Windows scan on connect.dll in registry - no problems 5) I activated Windows Firewall and added Firefox and Thunderbird to the accepted programs

Nothing works. Other programs can access the Internet from the computer and my other computer configured the same works fine.

This question was posted from a computer with connectivity - any information about the internal workings will show a computer that is working, not the nonworking one.

Where do I go next?

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Express Files Updater - what is this?

When I go to FF home page an update screen opens up for Express Files Updater, requesting me to update. Is this part of FF / Mozilla and should I update? Thank you for he… (read more)

When I go to FF home page an update screen opens up for Express Files Updater, requesting me to update. Is this part of FF / Mozilla and should I update? Thank you for help.

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There is an an annoying advert box in the bottom left that appears on any page the that I open. How can I get rid of it?

I am interested to get rid of it and not make it transparent - although that can be a start but not a full cure.

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A commercial ad appears in a drop down window on my FF browser, why?

I noticed that as of today, every now and then, a drop down commercial ad (with voice) appears on my FF browser screen. This has never happened before. I've run a Windows… (read more)

I noticed that as of today, every now and then, a drop down commercial ad (with voice) appears on my FF browser screen. This has never happened before. I've run a Windows Defender, and Microsoft Safety Scan. The problem continues.

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6

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330

have this problem

How to remove http://searchiu.com/?affil=141

Greetings! I've downloaded a program and here was some virus, now i alway have this page http://searchiu.com/?affil=141 as a start page and i'm afraid of my security. Can… (read more)

Greetings! I've downloaded a program and here was some virus, now i alway have this page http://searchiu.com/?affil=141 as a start page and i'm afraid of my security. Can you help to remove this virus and get back my start page? Thanks you!

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Google TGM does not open new tab

I only use the FF search bar in the upper right corner, no other toolbars are installed. The google search with the little blue "g" opens find within the same tab that is… (read more)

I only use the FF search bar in the upper right corner, no other toolbars are installed. The google search with the little blue "g" opens find within the same tab that is currently open. The Google(TGM) used to open the search page in a new tab and not automatically switch to it - I liked it. Since updating past FF19, it has lost this capability, it now opens in the same tab that I'm already in.

I have set the manage search engines. I have gone through troubleshooting. I have reset Firefox. I have checked all the add-ons. I have gone through the tab group management process.

Thanks in advance for any help you can provide.

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29

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firefox freezes windows

Firefox will freeze at random. Not only does the browser freeze, my entire OS seems to be affected as well. My mouse will move, and I can get the start menu to pop up, bu… (read more)

Firefox will freeze at random. Not only does the browser freeze, my entire OS seems to be affected as well. My mouse will move, and I can get the start menu to pop up, but that is about it. Ctrl+Alt+Del does not work.

If i click on the Firefox window, it turns gray, says "not responding", then after about 45 seconds of waiting, it recovers. Occasionally it doesn't recover and I have to do a hard reboot.

At first i thought this was a flash issue, however it happens at random with no repeating pattern.

Firefox Version 16.0.2

Addons installed:

AdblockPlus DownloadStatusBar SearchStatus

I love firefox for its customization abilities, but this is really killing my experience as it happens at least once every 15 minutes or so.

Any ideas?

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Xmarks local bookmarks won't uploaded to my online account

Hi Experts I have been trying to find out if Xmarks (4.2.1) will update my online bookmarks but I realized whenever I load the local Firefox (V21.0) bookmarks , I am not … (read more)

Hi Experts

I have been trying to find out if Xmarks (4.2.1) will update my online bookmarks but I realized whenever I load the local Firefox (V21.0) bookmarks , I am not able to see that is reflected to my Xmarks online account

Thanks

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5

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139

have this problem

How to get rid of the new tab Delta Search?

I installed a program and it would only install with Delta Search. I reset my homepage to Google but whenever I open a new tab it takes me to the search for Delta, help?

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Jumplist for the taskbar is missing the recent tabs, pinned tabs, new tab, etc options. How do I restore them?

Installed firefox on a new computer to find that all of the jumplist shortcuts were missing except "Mozilla Firefox", "Unpin", and "Close". New tab, new window, recent, a… (read more)

Installed firefox on a new computer to find that all of the jumplist shortcuts were missing except "Mozilla Firefox", "Unpin", and "Close". New tab, new window, recent, and pinned tabs options are all missing. I've tried uninstalling and reinstalling, as well as changing the browser.taskbar.lists.tasks.enabled in about:config from true to false and back again, but nothing seems to work.

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Firefox can't open ISP login page

Hello Team, Is there any know issue with Firefox latest version 20.0.1? Everytime when I launch Firefox it is not loading the default login page of my ISP http://portal.b… (read more)

Hello Team, Is there any know issue with Firefox latest version 20.0.1? Everytime when I launch Firefox it is not loading the default login page of my ISP http://portal.beamtele.com/index.php and shows message that timed out. Not sure what is wrong, as a workaround I'm using Internet Explorer to login to ISP and then browsing using Firefox. Could you check and advise if there is any solution to this issue? Thank you!

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Help, Firefox Crashing on Close ... Can't Take It Anymore

This seems to be a common problem that I can't fix with Java or Flash updates. And I don't have Norton Anti-Virus to turn off. I'm on Windows 7. Firefox frequently crashe… (read more)

This seems to be a common problem that I can't fix with Java or Flash updates. And I don't have Norton Anti-Virus to turn off. I'm on Windows 7.

Firefox frequently crashes when I close it, or when I close a tab, or even sometimes when it gets stuck in bookmarks, strangely. Here are the recent crash reports - from the last 2 weeks:

Submitted Crash Reports

643e94d1-4574-40cb-8b26-59551a3ff82c-browser 4/20/2013 6:15 PM
643e94d1-4574-40cb-8b26-59551a3ff82c 4/20/2013 6:15 PM
7225f78e-5883-4b46-82c1-23234e8df147-browser 4/20/2013 6:12 PM
7225f78e-5883-4b46-82c1-23234e8df147 4/20/2013 6:12 PM
e83c9209-d6ac-45e2-9816-444c538090e5-browser 4/20/2013 6:09 PM
e83c9209-d6ac-45e2-9816-444c538090e5 4/20/2013 6:09 PM
588056d9-25c9-4911-8748-d919f0b850c4-browser 4/20/2013 6:08 PM
588056d9-25c9-4911-8748-d919f0b850c4 4/20/2013 6:08 PM
18174785-a704-4385-84e4-6c436cf8cbee-browser 4/20/2013 5:48 PM
18174785-a704-4385-84e4-6c436cf8cbee 4/20/2013 5:48 PM
f412fd79-fa1b-43e5-9051-ba5ce87e2adf-flash2 4/19/2013 11:16 AM
f412fd79-fa1b-43e5-9051-ba5ce87e2adf-flash1 4/19/2013 11:16 AM
f412fd79-fa1b-43e5-9051-ba5ce87e2adf-browser 4/19/2013 11:16 AM
f412fd79-fa1b-43e5-9051-ba5ce87e2adf 4/19/2013 11:16 AM
d8e2bd45-8a98-49da-94a1-f3101cfc613b-flash2 4/15/2013 2:21 PM
d8e2bd45-8a98-49da-94a1-f3101cfc613b-flash1 4/15/2013 2:21 PM
d8e2bd45-8a98-49da-94a1-f3101cfc613b-browser 4/15/2013 2:21 PM
d8e2bd45-8a98-49da-94a1-f3101cfc613b 4/15/2013 2:21 PM
bp-00f08dd0-52be-4a78-aaa2-49d552130412

I realize there was some huge Java exploitation a few months ago, but I had hoped the upgrades would fix things. I suspect it's crashing b/c some malware is still working on the tab or window I'm trying to close. I use Spybot and MWB to try to keep the browser protected.

Any ideas?

Thanks

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why doesnt adblocker plus work any more?

For some reason my adblock plus no longer blocks ad's on sites and i do not know why. It just started not working today and i can't figure out why. I have tried to uninst… (read more)

For some reason my adblock plus no longer blocks ad's on sites and i do not know why. It just started not working today and i can't figure out why. I have tried to uninstall and reinstall and still nothing. The only thing i can think of is if i uninstall and have it forget all my info.

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Websites and youtube videos are crashing very often, what is the solution for this?

From the day since i bought my computer (2 years) , everything in my computer is working good but Firefox is giving me alot problem. i have tried reinstalling firfox so m… (read more)

From the day since i bought my computer (2 years) , everything in my computer is working good but Firefox is giving me alot problem. i have tried reinstalling firfox so many times but doesn't work. I also have tried removing virus. The website i trying to visit is loading very slow and in will crash , plus when i play youtube video, it automatically crashes it self. I dont have this problem in other web browsers. Please reply me the solution urgently . thanks firefox.

by Selvam

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how can I get my favorites files and folders after upgrading to a new version?

Hi. I recently rebooted my computer back to factory condition an upgraded to the newest version of fire fox. I lost all my favorites, bookmarks and important folders. Is … (read more)

Hi. I recently rebooted my computer back to factory condition an upgraded to the newest version of fire fox. I lost all my favorites, bookmarks and important folders. Is there a way I can restore that information back to fire fox?

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2

have this problem

Can activity button be enlarged, colorized?

Looking for a way to enlarge the activity button and give it color, so that it is more visible.

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1

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have this problem

what is mixdj v8 community bar

On starting Firefox today I found a new command bar on my start up page. It appears to be mix.dj V8 community bar, could you lell me how I can remove this as I certainly … (read more)

On starting Firefox today I found a new command bar on my start up page. It appears to be mix.dj V8 community bar, could you lell me how I can remove this as I certainly did not install it. I can disable it from the view command but I have no idea what this is.

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Firefox crashes frequently in Win7 64-bit.

Firefox version 20.0 was crashing frequently. I upgraded to V21.0 and crashes continue. Crashes are: - Infrequent and not consistent. Happen on text-based sites as well a… (read more)

Firefox version 20.0 was crashing frequently. I upgraded to V21.0 and crashes continue.

Crashes are: - Infrequent and not consistent. Happen on text-based sites as well as sites that use Flash. - Cannot be replicated.

I have scoured technical support sites and, based on their suggestions, I have done the following: - Upgraded Flash, Shockwave, Adobe Air. - Started in Safe Mode - crash occurred. - Uninstalled Firefox completely using Revo Uninstaller and reinstalled. - Removed AVG Free using AVG removal tool and reinstalled. - Updated video driver for ATI Radeon HD4200 video card.

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pandora crashing

After the latest nightly update 5/23/2013, pandora now doesn't swap stations properly If I listen to one station, swap to another, both stations will play at the same tim… (read more)

After the latest nightly update 5/23/2013, pandora now doesn't swap stations properly

If I listen to one station, swap to another, both stations will play at the same time, pausing one station then swapping to another still has the same issue

I even changed adobe versions, but the issue is with nightly itself and the site

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