Support Forum

I tried the two methods I've heard so far to disable the new firefox 19 pdf viewr: -in about:config set pdfjs.disable to true -options>Applications>set pdf view application

The trouble: when I set the viewing application for pdf to Foxit, firefox automatically downloads the pdf to open it in the separate application. Up until firefox 19, the Foxit reader application would open in the browser. Since Foxit does not have a firefox add-on, how do I disable the firefox 19 pdf viewer and use Foxit Reader to open pdfs as a new tab in the browser?

I'm creating a webpage with Notepad and wanting to see illustrations using my browser, i have loaded the text html files and that works fine however when i try to load images using this command... it fails to load...error says cannot find file however the file it says it cannot find is the correct name and the image is located in the same folder save as html...is this a pc security problem? Tried different images...saving as jpg, html...thanks

Cannot send AOL Email from Firefox (works in IE)

Started happening today. Worked previously. I have shutdown all add-ons (Ad blocker sometimes disables buttons on websites) to no avail.

This occurs in the read, compose or reply AOL Mail POP-UP, the blue AOL buttons to reply, send, etc... do not respond at all. But they do work from the main AOL Inbox page.

AOL's Blue toolbar buttons. ON compose email pop-up send, save, spelling, delete do not respond.

On AOL's read email pop-up, that similar blue toolbar buttons, do not respond, Reply, reply all, ...

AOL does work successfully from IE.

i currently run on firefox 13 i would like to update to 18 but everytime i allow the update everythink works fine untill i close down the laptop.once i restart firefox opens but in seconds the window appears saying firefox is not responding,windows checks for the problem but finds nothing i am also unable to check in safe mode because that fails aswell,i end up having to re-unistall everytime.its becomeing very annoying any help greatly appreciated.

This happens every time I restore my session: whenever I restore my session, instead of loading each tab automatically like it's supposed to do, it only loads the tab I'm on & SOME of the others, so I have to go to each tab (a lot of them) and then the pages load. This is extremely frustrating and is such a waste of time! How do I get EVERY tab to load automatically? This has been driving me nuts! Please help! Thanks. Also, it STILL happens in Safe Mode (I tested that in December). I also have my settings correct (says for the browser to load tabs automatically. Please help!

I know that there used to be a feature on the website where we could ask a question and then wait for someone to answer us (NOT the forums) if we needed a quicker response. Where did it go? I hope someone knows what I'm talking about. Thanks.

I am using Firefox 13.01 on a Mac os an I am using electronic box a Canadian ISP. I receive the message when i go to https://www.youtube.com/results?search_query=electronicbox and a few others

"you have requested an encrypted page that contains some unencrypted information. Information that you see or enter on this page could easily be read by a third party."

The message clearly states that infomraiton can be read or enter can be read by a third party. I would like to know why "youtube" which has https, or SSL service which I am using still displays that message?

I cannot seem to get the tools button in firefox, where can I find it or what do I need to do. I am trying to set a couple of home pages and the help section says to select the tool option and it is not there.

I am running Firefox for mac version 13.0.1. I keep getting the update window and I have tried numerous times to update but I get the window "connecting to the update server" and it just sits and sits and sits and never connects. If I download the latest version rather than updating I am afraid I will loose all of my bookmarks.

I keep on having problems with Flash crashing. I try downgrading to Flash 10.3 but that only remains installed for a day before my Firefox automatically updates back to Flash 11 and that crashes, so I have to go through the whole installing and uninstalling process again. I would appreciate if someone could tell me how to stop Flash 11 reinstalling itself so I can avoid this problem

My computer, or the software (windows 7) crashed yesterday. I got my system back up and running through HP tech support. But, now I have the problem of trying to restore all my bookmarks that I had with firefox before the crash. Unfortunately, HP's tech support can't seem to help that issue, even though I did do a backup on a DVD prior to the fix. Being I suspect firefox has a way of remembering my bookmarks, how in the world can I now reinstall those bookmarks, and I had plenty, to my now repaired windows 7 system? I'm sure hoping, there has to be a way to restore all of my previous bookmarks! Can anyone help?

Firefox announced a software update. I accepted and it has been trying to connect to the update server for more than 24 hours now. The mozilla program itself seems to be working fine, but I've just never seen this before. My Mac is less than 6 months old and I have no issues with any other programs. I've tried to run this update before and the same thing happens. This time I thought I'd wait it out, but this is a little crazy. What's going on with the update?

The tabs keep appearing from a couple of days ago. Sometimes they are replaced by later tabs created. This version of Firefox is not as user friendly as my older version was. Now running Windows 7 and not XP.

I am writing a Help file system for a Web-based application that runs in Firefox 13. I need to make sure that the Help file output is compatible with a Firefox platform. Which types of Help platforms are compatible with Firefox? For example: .chm, .html, .xhtml, etc.?

God it's been difficult getting somewhere actually to ask a question !!!!

When will Mozilla and Oracle fix the Java Problem?

If I update to FF v18 my Java will not work correctly with either Java 7U9 or the latest version - basically no sound, no mouse support.

Therefore I have downloaded FF v13 and installed it with Java 7U9 and it works. It's all I can do if I'm to use the Java-enabled sites I need. No point in prompting me to update, as the update just plain doesn't work!!

Everything worked in Internet Explorer with both Java 7U9 or the latest Java, so I can see myself migrating to IE or Chrome.

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I have been accessing a Facebook app right along without any issues, and now suddenly Firefox is saying that the certificate is invalid and will not let me connect. The problem is that I am not being given the option to bypass the warning, all I get is the Get me out of here option. I have tried clering all histories, caches, etc. I have even gone so far as to uninstall Firefox, remove all personal settings, and reinstall it, and it still hasn't solved the problem. I have tried all the suggestions posted here, and they have not helped/