Support Forum

Friends:

The latest Firefox won't launch. Here's what I get...

gardei@gardei-lab:~$ ./firefox/firefox XPCOMGlueLoad error for file /home/gardei/firefox/libxpcom.so: libxul.so: cannot open shared object file: No such file or directory Couldn't load XPCOM.

Both .so files exist in ./firefox

Thanks. -- BG

I JUST accidentally deleted my inbox. I believe "delete forever". But I do not see these items in trash or in "all messages". My inbox is empty. Is there any way to recover these emails? I just did this about 3 minutes ago.

I am running mac 10.6.8 and just want my old browser back which was not linked to yahoo. Yahoo encouraged me to get 21 but I don't want. How do I get 20 unlinked to yahoo back.

I downloaded this setup file and when I tried to run it from my downloads window, the extraction failed due to it being a corrupt file. Is there another source for this file as well as the other file in the Firefox 4.0 English US folder?

Does anyone know of a legitimate alternative human support option for Firefox, such as telephone, or chat, or direct one on one email, including paid/fee-based, options?

Thanks,

SK

The computer is a Dell Inspiron 7000 laptop, running 32-bit windows. Yahoo.com requires Adobe Flash 10.3.183.75 to run video clips which in turn requires Firefox 4.0 or higher to be running to download and setup Flash (the above or later version).

I've migrated my WIN 7 desktop profile to the Microsoft Surface Pro (Win 8). I copied the profile over, and everything seemed to come over fine, except for my add-ons. None of them came over. Are they stored somewhere else, or do they need to be downloaded again? TIA for any help.

Rich

Win7, 32bit, PC. I'm moving to a new ISP (i.e. from BT to Plusnet). I've been using Firefox as both browser and e-mail client but to help me maintain clarity I want to use T-Bird as e-mail client. I would like to copy my address book from Firefox to Thunderbird but cannot find out how to do it. Can you help, please?

upgraded to version 18.0.2 Firefox started getting flash player fail message tried installing flashplayer11x32_mssd_aih.exe install windows just closes and still no flash in firefox

The c-suckers here have blocked access to download page for firefox. every link on the mozilla.org pages just takes you back to the blocked download page. Is there a trusted ftp site where I can download the current version? I've even tried to download the beta version. the installer loads an runs, but the connection is always reset.

Just redid my XP installation. In past, under hk.yahoo.com (Hong Kong Yahoo, Chinese), I'd get a writing pen next to the search box so I can write Chinese. Now, with the latest Firefox installed, I don't have it anymore. What can I do to get it back? Thanks for any help.

I can close the box by going to the task bar and clicking on the x of the open box. It started a couple of weeks ago, i haven't installed any new software or downloaded anything new.

We want to create a standard environment on Windows 7 that has a standard profile - all the bookmarks we want, set FF as default browser and extensions available to all users and for the new user.

two thumbnails are visible in Firefox but I cannot either open them or close them. I cannot open Firefox in safe mode. I cannot uninstall Firefox. i cannot clear the cache or cookies. I really need an answer otherwise I will just move on to another browser and not bother with Firefox anymore. Also cannot open the troubleshooting information because i'm having to use Internext Explorer

I am trying to update firefox and thunderbird and seamonkey on my IBM AIX 5.3/7.1 systems.

Trying to find the latest version that works on my system.

Environment:

  IBM pSeries hardware (Power 4 and Power 6) running AIX 5.3 and AIX 7.1.

IBM latest version is 3.6.26. Really need a newer version. Having problems at a number of web sites.

Anyone know where I can find a newer executable binary? Or the latest source with the instruction on how to build firefox on my system using gcc 4.7.2?

There is no (three dot) menu button in the top right beside the tab; the hardware button menu (bottom left button) shows only a forward button. Running Firefox 21.0 on Android 4.1.2 Samsung SGHI547c.