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Total questions: 60

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30

new this week

8

replies

64

have this problem

Firefox shows all possible options in context menu (right click)

Hi, Just a few hours ago, firefox has updated itself to the new version, 20.0. After restarting, it seems all working fine. But when I did right clicking to view the cont… (read more)

Hi, Just a few hours ago, firefox has updated itself to the new version, 20.0. After restarting, it seems all working fine. But when I did right clicking to view the context menu (and copy image location), I saw a long list, with options like "Pause", "Play", "Mute" and so on.

Here is a shot: http://2imgs.com/2i/i/515c6224/79903d27bae38742936c6eea68084f43/d1af1c36e5.f.png

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27

new this week

2

replies

39

have this problem

What's about the suddenly extremely long right mouse-click menu?

Suddenly, since the latest update (20.0.1) my right-click menu is terribly LONG. It's filled with things that seem useful, but are not to be and are not necessary at all.… (read more)

Suddenly, since the latest update (20.0.1) my right-click menu is terribly LONG. It's filled with things that seem useful, but are not to be and are not necessary at all. E.g. it contains video-control options, like mute and play, go full screen.

More weird and worse above this is: absolutely nothing in that same menu works or does anything. I

Here is a screen capture of it. It is the regular menu, randomly clicked, which appears everywhere. http://s23.postimg.org/ur0zwg4bf/regrigclibar.png

What's about this? Bug? I think anyway it is broken and needs to be solved.

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27

new this week

2

replies

33

have this problem

"Copy Link Location" is missing in the context menu

After upgrading to the firefox 20.0.1 some of the context menus are not functioning properly. One of them is "Copy Link Location" and Search Keyword , Almost all the time… (read more)

After upgrading to the firefox 20.0.1 some of the context menus are not functioning properly. One of them is "Copy Link Location" and Search Keyword , Almost all the time it is showing the image related menu items.

here i would like to mention that i disabled all the extensions and the situation was same.

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24

new this week

12

replies

73

have this problem

Flash Player 11.7 causes my video sound (youtube and anything else using Flash) to randomly cut in while watching. What is causing this and how do I fix it?

So, after updating to Adobe Flash 11.7...I can no longer watch a single video anywhere on the web without the sound randomly cutting out. Flash does not crash, it just st… (read more)

So, after updating to Adobe Flash 11.7...I can no longer watch a single video anywhere on the web without the sound randomly cutting out. Flash does not crash, it just stops playing the sound and keeps playing the video. I can rewind the video to a time before it cut out but then it cuts out again RIGHT as I rewind to a new point in the video. Where as before in the location I rewound to, it did not have the sound cut out before when I first watched up to and past that point. I have no idea what has caused this (except or maybe Adobe screwed something up).

Does anyone else have this issue? And what have you done to solve it (if you have)? Also, if this a Firefox only issue? Or is it everyone Web browser?

Thanks for any help given.

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22

new this week

19

replies

149

have this problem

How to fix Shockwave Flash version 11.6 r602 Causing Firefox to Crash?

I just loaded windows 8 onto my system and placed Firefox version 19. as my web browser and went to Youtube and updated flash to the Version it was looking for which in t… (read more)

I just loaded windows 8 onto my system and placed Firefox version 19. as my web browser and went to Youtube and updated flash to the Version it was looking for which in this case is 11.6 r602 and now everywhere that I go on the web the plug in pops up says it fails and locks up my firefox. I have done what the suggestions have said

1. Made sure system was up to date 2. Lowered hardware and flash acceleration 3. changed firefox settings 4. have done numerous re-installs of firefox and flash

I had to start using google chrome Please help I like fire fox better

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22

new this week

7

replies

73

have this problem

The Adobe Flash plugin has crashed help

It started happening after i updated my flash plugin version 11.6.602.180 activeX version not installed . I've re installed the flash plugin many times and i have updated… (read more)

It started happening after i updated my flash plugin version 11.6.602.180 activeX version not installed . I've re installed the flash plugin many times and i have updated my firefox 20.0 every thing i updated dosn't even fix it.I have try all the regarding crashes in firefox,but i have tried all the methods all is updated and still keep constantly crashing i also have Google chrome install on my window.? How do i fix it to not crash any more like this?

Hers the list of all the submitted crash reports in sky-drive https://skydrive.live.com/#cid=0379D37A732CAE9F&id=379D37A732CAE9F!124

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22

new this week

14

replies

49

have this problem

Right click menu is huge, how do I get the old menu back so I can highlight a word and then search for it?

In previous versions of FF I was able to highlight a word or words and then right click, the context menu had a "Search the internet using these words" option. Which made… (read more)

In previous versions of FF I was able to highlight a word or words and then right click, the context menu had a "Search the internet using these words" option. Which made searching so much easier. How do I get that back and get rid of that monster right click menu?

TIA

Win 7 pro 64 bit using Google

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15

new this week

14

replies

132

have this problem

A script on this page may be busy, or it may have stopped responding https://fbstatic-a.akamaihd.net/rsrc.php/v2/yG/r/rEq55HRbeKE.js:64 how do I fix this?

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. https://fbstati… (read more)

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. https://fbstatic-a.akamaihd.net/rsrc.php/v2/yG/r/rEq55HRbeKE.js:64 This script pops up no matter what page I'm on every 15 - 20 mins. How do I fix it?

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13

new this week

12

replies

49

have this problem

firefox 20.0 adobe flash 11.7 100% crashes. Cannot watch any videos at all anymore. Help?

3 days ago I was trying to watch videos on youtube and i kept getting adobe flash player crash error. i went ahead and updated to firefox 20.0.1 and i updated to flash pl… (read more)

3 days ago I was trying to watch videos on youtube and i kept getting adobe flash player crash error. i went ahead and updated to firefox 20.0.1 and i updated to flash player 11.7. still getting the error. Ive clean installed both since. I've reverted to older versions even the 10.3 listed on Firefox Troubleshooting guide. Nothing seems to work. I cannot watch any video period on any website that i've tried. Ive ran Malwarebytes and virus scans both with latest definitions and all is clean. Now firefox just crashed as i was writing this. weird. some assistance would be appreciated. Thanks

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13

new this week

1

reply

16

have this problem

WHICH IS THE LATEST VERSION OF WINDOWS FIREFOX?

I NEED THE LATEST VERSION OF FIREFOX

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12

new this week

8

replies

123

have this problem

Font rendering is messed up!

Since I've upgraded to Firefox 19.x, font rendering has been completely broken. Fonts are all messed up, distorted, etc... See here: https://support.cdn.mozilla.net/media… (read more)

Since I've upgraded to Firefox 19.x, font rendering has been completely broken. Fonts are all messed up, distorted, etc...

See here: https://support.cdn.mozilla.net/media/uploads/images/2013-03-07-20-12-39-1f0313.png

I've read through many suggestions about changing options in about:config, and various other settings, but nothing seems to work.

The browser is totally useless like this.

Any help on how to fix the font issue would be greatly appreciated!

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12

new this week

6

replies

12

have this problem

Workaround for font issues caused by IE10 update

There is a lot of discussion on https://bugzilla.mozilla.org/show_bug.cgi?id=812695 about the right workaround or how to apply it. I'm starting this forum thread to move … (read more)

There is a lot of discussion on https://bugzilla.mozilla.org/show_bug.cgi?id=812695 about the right workaround or how to apply it. I'm starting this forum thread to move the discussion.

From the bug the current workarounds are:

  • in about:config set gfx.direct2d.disabled to true
  • in about:config set gfx.content.azure.backends to cairo instead of direct2D
  • Uninstall IE10 and update KB2670838
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11

new this week

28

replies

61

have this problem

How do I turn off Private Browsing?

I turned on my notebook this morning to find Private Browsing on and Firefox reset to the default appearance. I can't find out how to turn this browsing feature off! Read… (read more)

I turned on my notebook this morning to find Private Browsing on and Firefox reset to the default appearance. I can't find out how to turn this browsing feature off! Read the articles, looked at Community forum ... nada. Please help! I want my own Firefox back!

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11

new this week

8

replies

44

have this problem

The context menu is HUGE!

I was just auto-upgraded to Firefox 20.0, and what had been an orderly, cascading context menu is now a flat, broken menu that's so big it scrolls off the top and bottom … (read more)

I was just auto-upgraded to Firefox 20.0, and what had been an orderly, cascading context menu is now a flat, broken menu that's so big it scrolls off the top and bottom of my screen. The cascading submenus have been crammed into the top layer, and many of those options are now broken. Furthermore, options/menus that had been, well, context-sensitive (that is, they only appeared in certain circumstances) are now always-on. For instance, right-clicking on a link gives me the link-related options I'd expect, but it also gives me irrelevant media-control (Play, Pause, etc.) and image-related (View, Reload, Copy location) options.

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10

new this week

7

replies

328

have this problem

How to remove http://searchiu.com/?affil=141

Greetings! I've downloaded a program and here was some virus, now i alway have this page http://searchiu.com/?affil=141 as a start page and i'm afraid of my security. Can… (read more)

Greetings! I've downloaded a program and here was some virus, now i alway have this page http://searchiu.com/?affil=141 as a start page and i'm afraid of my security. Can you help to remove this virus and get back my start page? Thanks you!

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9

new this week

12

replies

117

have this problem

audio and video problem when streaming after flash player update

After i updated to the latest flash player (11.7) I have problems with video streaming. The video plays but after a while the audio stops and the video will keep playing … (read more)

After i updated to the latest flash player (11.7) I have problems with video streaming. The video plays but after a while the audio stops and the video will keep playing but will also stop after a few seconds. Is the new flash player update at fault?

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9

new this week

7

replies

21

have this problem

Firefox keeps crashing

Since two weeks my Firefox just keeps crashing. Sometimes during loading an website sometimes even if I did not do anything for several minutes. It started with version 2… (read more)

Since two weeks my Firefox just keeps crashing. Sometimes during loading an website sometimes even if I did not do anything for several minutes. It started with version 20.0.0 and continues with 20.0.1. Disabling all extensions and plugins did not help. The crashes still occur in safe mode. Resetting Firefox did not help. Reinstalling neither. I scanned my computer with two different antivirus programs. All other applications work fine and I'm working the whole day on my computer in lots of different programs... It would be great if you can tell me more about the reason so I can use my favorite browser again, thank you!

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9

new this week

3

replies

12

have this problem

How do I make my right click short again?

Before, when I used to right click anything (whether it be to copy, get URL link, etc), the right click menu would be short with just a few options, like cut, copy, past,… (read more)

Before, when I used to right click anything (whether it be to copy, get URL link, etc), the right click menu would be short with just a few options, like cut, copy, past, reload, view background information, etc.

but today, when i right clicked something, i keep on getting the annoyingly long right click menu that has many ridiculous options, such as "save snapshot as", play, pause, mute, unmute, show controls, hide controls, (and possibly over 20 more).

I do not like this and want my short right-click menu bar. How can I do so?

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9

new this week

7

replies

9

have this problem

FF 21: Permanent crashes after update / can't click links / new profile etc. doesn't help / downgrade to 20 works and helps!

Most of the time FF 21 crashes directly after starting it. - No matter if I restore tabs/session or not. - If the program opens and I fill in an address in the address ba… (read more)

Most of the time FF 21 crashes directly after starting it.

- No matter if I restore tabs/session or not.

- If the program opens and I fill in an address in the address bar FF crashes as soon as I click "enter"

- FF crashes immediately when I click on a link (website or download)

- Deactivating Add-Ons didn't help

- Safe Mode crashes the same way

- Creating a new profile didn't help

- Using the "Reset" in "Troubleshooting" didn't do the trick

- Completely removing Adobe Flash and reinstalling latest version: no improvement

- Disabling HW acceleration: no change of problems

If I downgrade to 20.0.1 it works perfectly as it did in the last weeks. After the upgrade to 21 same problems. Downgrade again: all is working.

This applies to my desktop PC. On my notebook the upgrade from 20.0.1 to 21 worked flawlessly - and I am using the same add-ons on both machines. But as disbaling add-ons doesn't help this seems not to be the right direction anyway.

I've sent about 2 dozens of crash reports now using the integrated assistent. Hope this helps narrowing down the issue.

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8

new this week

39

replies

132

have this problem

Text is being distorted

More and more frequently, when I open a web page, the text is distorted. If I place another window over the text or highlight it, the distortion disappears. If I scroll t… (read more)

More and more frequently, when I open a web page, the text is distorted. If I place another window over the text or highlight it, the distortion disappears. If I scroll the web page, the distortion scrolls with the text.

I've attached an image. Does anyone know what this is or how I can fix it?

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