Support Forum

On my PC I clicked "Set Up Sync" and then "I Have an Account" ans it asks to enter the code on my other device. So I went onto my Android Samsung Galaxy Nexus and opened Firefox.

Went to the home screen and there is not Sync button. Only; Top sites, Your tabs from last time, Add-ons for your Firefox, and Synced Tabs.

Going to More -> Settings -> Sync -> Account with Firefox Sync. It only shows an option to not sync and says when it last synced. The more only shows; Sync now, remove account and help.

Where do I enter the code on my Android so I can set up Firefox Sync on my PC?

I'm unable to resolve this after 2 hours of trying solutions on the web. I have tried going to about:config and changing the keyword to the google address url, and it is the google url, but still my default engine is search-results.com. (Why this has to be so difficult in Firefox is beyond me). I have run multiple anti-virus and anti-spyware programs and nothing is detected. I'm now officially giving up on this cr*ppy browser. I know it's free software and maybe I shouldn't complain, but Firefox is crashing so often (with the "cute" error message "snap!") and then there is this unsolvable problem that you can't set your default search provider that in my book Firefox is actually malware.

Firefox opens a new window rather then tab from any other process calling firefox. Example screen grab utility needs to load a new url. FF opens a new instance of firefox. It use to open a new tab.

When videos show up in Mozilla there's a grey box that says I need to download Flash to view the content. Flash already exists on my computer and runs videos in IE Explorer. Is there any way to get Mozilla to see and use that version of Flash?

Often I've been following a set of instructions for updating or resolving some problem. At the end of the instructions comes the final instruction: "Restart Firefox." I'm always mystified because I've never been able to learn exactly how one is supposed to "Restart Firefox."

Your instructions seem to imply that this is so elementary, that no further explanation is required. I'm sorry, but I've tried very hard, many times, over several years, but have never been able to find any information about how one is supposed to "Restart Firefox.

There is no hardware menu button on my android phone (Galaxy Victory), can't figure out how to access the start page, or if there's any way to create a home page. Not easy to navigate. That button seems to be needed pretty frequently judging by the tutorial I just read.

Suggestions? Definitely not used to using a smartphone yet, but this is far less intuitive than my desktop Firefox.

When I go to the start page, after clicking the Mozilla Firefox icon, if I type something in the box and hit "search", it doesn't do anything. I have to go up to the address bar to search anything. It's not like Google, where I can type in some words, e.g., CBS (the news station and hit search and get results). Any ideas?

My bookmarks keep going into that unsorted bookmarks folder, where they are not easily accessed. I watched the getting started video several times, and I want to save bookmarks without sorting them. The tabs thing is too complicated right now. I just want a bookmarks folder that will save what I put into it. But if I click on the star in the awesome bar, the link goes right into that nasty unsorted bookmarks folder.

Every time i get an update, download it and restart Firefox, it does not restart and i have to run the set file again. It means too that the updates have not been dowl=nloaded ! Windows 7 ultimate. 4Gb ram 1 Tb Regards

Seems as though there is some difference of opinion about Firefox's compatibility with working with the Apple IPhone 4S or any Apple Smartphone is that true? Has Mozilla/Firefox built a browser that works with the Apple Operating System? I currently am using The Mercury Browser, is that browser Firefox? I am confused but want Firefox as my browser can you please help me? Thank you Buck Buchman (Contact info removed by Mod)

The google search and google gmail icons on my desktop keep changing between the Firefox globe with the fox around it to the google white G with the blue background. Everything works just fine either way but I would like to know what is causing this and be able to decide for myself which ones to use.

                                     thank you.