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Total questions: 62

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22

new this week

14

replies

49

have this problem

Right click menu is huge, how do I get the old menu back so I can highlight a word and then search for it?

In previous versions of FF I was able to highlight a word or words and then right click, the context menu had a "Search the internet using these words" option. Which made… (read more)

In previous versions of FF I was able to highlight a word or words and then right click, the context menu had a "Search the internet using these words" option. Which made searching so much easier. How do I get that back and get rid of that monster right click menu?

TIA

Win 7 pro 64 bit using Google

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20

new this week

2

replies

152

have this problem

when I istall the latest version of Flash player, I get a plugin

When I install the latest version of Flash Player(11.6.602.171), I get a firefox plugin. Why am I not receiving the Flash Player instead? OS is vista home premium, firefo… (read more)

When I install the latest version of Flash Player(11.6.602.171), I get a firefox plugin. Why am I not receiving the Flash Player instead? OS is vista home premium, firefox v.18

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17

new this week

18

replies

148

have this problem

ordinal 459 could not be located in dynamic link library.urlmon.dll What the heck is this and how do I fix it?

I get the following message:the ordinal 459 could not be located in the dynamic link library. urlmon.dll. I get this when requesting list links within a genealogy program… (read more)

I get the following message:the ordinal 459 could not be located in the dynamic link library. urlmon.dll. I get this when requesting list links within a genealogy program (not on the internet) Haven't noticed it on anything else yet because I have been obsessing over just that one program. At the same time I notice that my windows sidebar is not visible. Have not changed any settings. Java was disabled due to the recent exploitation. Would that have something to do with it. Or perhaps Firefox18 installed and then it went bad? Thanks in advance for any help. Running Vista.

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16

new this week

14

replies

133

have this problem

A script on this page may be busy, or it may have stopped responding https://fbstatic-a.akamaihd.net/rsrc.php/v2/yG/r/rEq55HRbeKE.js:64 how do I fix this?

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. https://fbstati… (read more)

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. https://fbstatic-a.akamaihd.net/rsrc.php/v2/yG/r/rEq55HRbeKE.js:64 This script pops up no matter what page I'm on every 15 - 20 mins. How do I fix it?

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13

new this week

2

replies

205

have this problem

how to enable cookies

i am trying to enable cookies to login to http://wordpress.com and it says to enable cookies but i don't know how.

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11

new this week

15

replies

707

have this problem

Unable to login gmail, browser's cookie functionality is turned off. Please turn it on, even after clearing cache, cookies unable, enabling cookies, don't work

Unable to login gmail. After entering user name and password, says, Your browser's cookie functionality is turned off. Please turn it on. Even after clearing cache and co… (read more)

Unable to login gmail. After entering user name and password, says, Your browser's cookie functionality is turned off. Please turn it on. Even after clearing cache and cookies, enabling cookies, starting firefox in safemode, resetting firefox, Says the Same thing. I have tried all troubleshooting information provided by mozilla support and all were unsuccessful in solving the problem. I have the same problem with internet explorer and chrome also.

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11

new this week

7

replies

330

have this problem

How to remove http://searchiu.com/?affil=141

Greetings! I've downloaded a program and here was some virus, now i alway have this page http://searchiu.com/?affil=141 as a start page and i'm afraid of my security. Can… (read more)

Greetings! I've downloaded a program and here was some virus, now i alway have this page http://searchiu.com/?affil=141 as a start page and i'm afraid of my security. Can you help to remove this virus and get back my start page? Thanks you!

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11

new this week

2

replies

22

have this problem

how do I set google as my default search engine

Hello Firefox, Google comes up as my Home Page, but when I enter, it defaults to www.ask.com. How do I keep it on Google please? Thanks, Sharron

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10

new this week

2

replies

54

have this problem

RealPlayer download feature not working in Firefox (but works in IE)

Realplayer download feature (cursor over a youtube video, "download this video" pops up) has recently quit working for me (I've been using it for months). I've searched k… (read more)

Realplayer download feature (cursor over a youtube video, "download this video" pops up) has recently quit working for me (I've been using it for months). I've searched knowledge bases and forums extensively and tried all the suggestions., such as rolling back from Flash Player 11.5 to 10.3 (no luck), disabling/enabling RealPlayer Download plugin in Firefox (no luck), etc. The one suggestion I'd like to try but can't is going into RealPlayer preferences and enabling/disabling the "Download and Record" function. I can't because all I have in my preferences is "Recording" and the options have nothing to do with downloading. None of the RealNetworks/RealPlayer support sites are helpful at all...

However, the download feature works just fine in Internet Explorer

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9

new this week

2

replies

46

have this problem

Anonymox will not load

I have downloaded Anonymox, but it will not open. It says "starting" but nothing happends.

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8

new this week

3

replies

37

have this problem

Java not working in Firefox

I am having trouble getting Java to work in Firefox (Opera too) on Mac. http://www.java.com/en/download/installed.jsp?detect=jre tells me "We are unable to verify if Java… (read more)

I am having trouble getting Java to work in Firefox (Opera too) on Mac. http://www.java.com/en/download/installed.jsp?detect=jre tells me "We are unable to verify if Java is currently installed and enabled in your browser." Notice that when I access the page, Firefox wants me to activate Java in a pop-up. I did this.

I know that Java is installed because I can open the Java Control Panel. The setting "Enable Java content in the browser" is checked and Security Level is set to High. I have tried setting the security level to a lower setting, but that doesn't help.

I have verified that the Java plugin is enabled. I have tried clearing Java cache via the control panel - no luck.

I realise that Apple has blocked Java according to this article: http://appleinsider.com/articles/13/01/31/apple-again-blocks-latest-version-of-java-through-os-x-anti-malware-system. I have been able to get Java to work with Safari (this doesn't help for Firefox) by editing the file /System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/XProtect.meta.plist, but that is only a temporary solution, as it shouldn't be necessary to do this edit.

Version details: Mac OS X 10.8.2 Firefox 18.0.1 Java version 7 update 11

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8

new this week

5

replies

23

have this problem

Can I change search engine when typing in address bar?

If I type a search in the address bar, I am automatically transferred to google. Can this be changed or am I stuck with google? I know I can select one in the upper right… (read more)

If I type a search in the address bar, I am automatically transferred to google. Can this be changed or am I stuck with google? I know I can select one in the upper right. Thank you.

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7

new this week

1

reply

106

have this problem

how to clear cookies and cache on firefox mozilla?

I need help with clearing cache and cookies on Firefox Mozilla. Please respond. Thank you, Majak

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7

new this week

2

replies

105

have this problem

How do I remove private browsing from the toolbar?

I simply want to remove private browsing so it cannot be used.

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7

new this week

17

replies

65

have this problem

YouTube videos won't play.

I have Firefox 18. I have the latest Adobe Flash installed (after doing a full uninstall and reinstall). I have cleared the cache, cookies, etc. No matter what I try, You… (read more)

I have Firefox 18. I have the latest Adobe Flash installed (after doing a full uninstall and reinstall). I have cleared the cache, cookies, etc.

No matter what I try, YouTube videos will not play in Firefox. I always get the same message:

"An error occurred. Please try again later."

If I copy the exact same link into Explorer (which I normally detest using) it plays perfectly. So clearly the fault lies with Firefox.

What can be done to fix this bug?

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7

new this week

13

replies

58

have this problem

Why won't Adobe Flash Player work on Firefox?

upgraded to version 18.0.2 Firefox started getting flash player fail message tried installing flashplayer11x32_mssd_aih.exe install windows just closes and still no flash… (read more)

upgraded to version 18.0.2 Firefox started getting flash player fail message tried installing flashplayer11x32_mssd_aih.exe install windows just closes and still no flash in firefox

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7

new this week

2

replies

31

have this problem

how do i remove "ads by coupon drop down" from my browser? i never installed it and it is not an add-on. it is not in my add/remove programs list either.

also, there are always unlined text throughout all the web pages i visit, that allows an ad to show up to be clicked on if the mouse is placed on the underlined word.

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6

new this week

4

replies

18

have this problem

HOW TO FIX java.lang.NullPointerException ERROR FOR FIREFOX 18.0.2

I AM CONTINUOUSLY GETTING THE FOLLOWING ERROR WHEN USING EXEL.COM SC3 PROGRAM V5.5 WHEN I CLICK ON THE CALENDAR FIELD: java.lang.NullPointerException. PLEASE ASSIST ME IN… (read more)

I AM CONTINUOUSLY GETTING THE FOLLOWING ERROR WHEN USING EXEL.COM SC3 PROGRAM V5.5 WHEN I CLICK ON THE CALENDAR FIELD: java.lang.NullPointerException.

PLEASE ASSIST ME IN FIXING THIS ISSUE STEP BY STEP IF POSSIBLE

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5

new this week

19

replies

69

have this problem

Firefox freezes with Flash addon enabled; doesn't freeze with Flash addon disabled.

Running Windows 8, Firefox 18.0.1, plugin Shockwave Flash 11.5.502.146 (current version, according to Firefox plugin check). Firefox freezes every time when loading a pag… (read more)

Running Windows 8, Firefox 18.0.1, plugin Shockwave Flash 11.5.502.146 (current version, according to Firefox plugin check).

Firefox freezes every time when loading a page with Flash content when the Flash plugin is enabled. Firefox does not freeze when the Flash plugin is disabled. Repeatable, tested and confirmed multiple times - freezes consistently with Flash plugin enabled, loads pages perfectly when Flash plugin is disabled (though without Flash content).

When in this frozen state, Firefox is completely unresponsive - displays a blank page, can't type anything, can't click on or move/minimize the window. Must be force-quit via task manager.

Other browsers (e.g. Chrome) do not have this issue with Flash. Have noticed several similar problems reported with Firefox and Flash, but the only solution I have seen offered is to downgrade Flash (and introduce potential security issues). Surely there must be a better option? This is a massive issue for me - Firefox is my preferred browser but I cannot use it while it has this allergic reaction to the Flash plugin.

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5

new this week

2

replies

59

have this problem

services.addons.mozilla.org uses an invalid security certificate.

I try to get a addon and I only get this: This Connection is Untrusted You have asked Firefox to connect securely to services.addons.mozilla.org, but we can't confirm tha… (read more)

I try to get a addon and I only get this:

This Connection is Untrusted

         You have asked Firefox to connect

securely to services.addons.mozilla.org, but we can't confirm that your connection is secure.

         Normally, when you try to connect securely,

sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

         What Should I Do?
         
           If you usually connect to

this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

       services.addons.mozilla.org uses an invalid security certificate.

The certificate is not trusted because no issuer chain was provided.

(Error code: sec_error_unknown_issuer)


I try your automatic trouble shooter and it says this:

Connection failure

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