Support Forum

I had a huge session that had been there for quite a few days. I was doing some important work and had to refer to websites opened on it daily. Today when I came home I noticed that my computer had restarted. When I opened firefox to restore the session and begin work again, it opened to my home page. I don't know who sat on my computer when I was gone and how many times was it used during this time. Is there anyway to recover that previous session that I had?

Just give me the Windows 7 filepath to the Mozilla Firefox folder that contains the thumbnails and information that belong to the "New Tab" (+) button in Firefox. I DO NOT want an answer that just tells me to clear my cache, cookies, history, offline website data, etc. I have already done that, and that is NOT what I need, because clearing everything erases things that I DO need. I will filter through and delete these items myself, I am not an idiot.

I would like to completely disable the "this connection is untrusted dialog." I am an administrator and deal with many intranet sites. It is not cost effective to set an exception for each site. Corporate standards require us to use either IE, or Firefox, and I would prefer not to have to use IE.

To be clear: I am not looking for a solution that lessens the amount of overall clicks, like in browser.ssl override behavor in "about:config" nor am I looking for an Add-on (like "remember certificate exception"). I am looking for a way to remove the "this connection is untrusted" dialog completely.

I have followed all of your instructions to change my home page back to Firefox Start and it will only last as long as I stay on the internet. As soon as I close the session, my home page reverts back to this "http://www.searchqu.com/406."

My Firebox browser had all of it's menu bars, address bars, and toolbars closed (to make room for a web screen on a Netbook). I am now left with the Tab area... and the title bar... but *nothing* else.

While in this state, I can't find any area of the interface where I can right click to "recheck" any of my bars... menu, address, or toolbars.

Is there a Windows registry setting that could get me started? Or perhaps a key click combination to enable any of those functions?

Right now I'm stuck with no ability to navigate to another site, or do anything other than open more tabs.  :-)

Help! Thank you!

Missing "Bookmark All Tabs…" feature which was in previous versions of FireFox 3.x. If you right-mouse click on a neutral part of the Browser window, there would be choice of "Bookmark this page" or "Bookmark All Tabs…". I have been unable to find it either in the sub-menu or the BOOKMARK selection from the Menu Bar.

Somehow my default search engine has been changed from Google to something called "My Web Search". I want to switch it back to Google, but I can't figure out how. I disabled the plugin and removed it from my search engine options in the upper right corner, but nothing has changed.

I keep getting the message "Although this page is encrypted, the information you have entered is to be sent over an unencrypted connection and could easily be read by a third party". I have unchecked all the boxes in the Tools>Options>Security>Settings. They weren't checked to begin with. In fact, if I select the "I'm about to view an encrypted page that contains some unencrypted information" option I get a dialog box that looks completely different and is worded "You have requested an encrypted page that contains some unencrypted information. Information that you see or enter on this page could easily be read by a third party." When I click continue I get the the original message too! What is going on and how do I fix it?

I can still open my homepage (Google), and the browser will find things from there, but that's the only way that I can navigate around. I downloaded and reinstalled the latest version of Firefox, but it still opens with the same problem, even after restarting the computer. The only tool bar that I have at the top is the one with my tabbed bookmarks.

Occasionally when I have multiple tabs open in firefox, I find myself unable to close individual tabs when I'm finished browsing the particular page. I click the X and nothing happens. It doesn't happen too often, but it's kind of annoying when it does.

The main welcome page is in French but I want everything in English! I found a feature in "tools" where I can set my preferred languages, and I chose the 3 languages I use daily: English, German, French. But suddently, in the middle, everything switches back into French. It is quite simply annoying. NB: I live in Geneva, Switzerland, an internationsl city, where lots and lots of people ONLY speak English, but the country has 3 official langues, which are French, German and Italian.

I had many sites bookmarked in Firefox 7. All these bookmarks were associated to icons linked to the sites. Almost all my bookmarks lost their icons (now replaced by an empty square) after updating to Firefox 8. Que pasa ??