Support Forum

After i updated to the latest flash player (11.7) I have problems with video streaming. The video plays but after a while the audio stops and the video will keep playing but will also stop after a few seconds. Is the new flash player update at fault?

I was just auto-upgraded to Firefox 20.0, and what had been an orderly, cascading context menu is now a flat, broken menu that's so big it scrolls off the top and bottom of my screen. The cascading submenus have been crammed into the top layer, and many of those options are now broken. Furthermore, options/menus that had been, well, context-sensitive (that is, they only appeared in certain circumstances) are now always-on. For instance, right-clicking on a link gives me the link-related options I'd expect, but it also gives me irrelevant media-control (Play, Pause, etc.) and image-related (View, Reload, Copy location) options.

Ever since February (some kind of update happened), Firefox has basically died on my computer. I open it and only for a few moments does it work with any kind of speed, then it literally dies to a snails pace. It takes minutes even to scroll a screen or open a menu screen. And that's just being on the Mozilla site. Forget about trying to open any other significant websites. I have tried everything from reinstalling, resetting and disability plug-ins. I will say that the Firefox Icon at the bottom of my screen shows a security shield on it, which didn't use to be there. I really need help. I've been forced to use Chrome, which did work fine, but I can't stand it. SAVE ME PLEASE!!!!

Unable to login gmail. After entering user name and password, says, Your browser's cookie functionality is turned off. Please turn it on. Even after clearing cache and cookies, enabling cookies, starting firefox in safemode, resetting firefox, Says the Same thing. I have tried all troubleshooting information provided by mozilla support and all were unsuccessful in solving the problem. I have the same problem with internet explorer and chrome also.

Since I've upgraded to Firefox 19.x, font rendering has been completely broken. Fonts are all messed up, distorted, etc...

See here: https://support.cdn.mozilla.net/media/uploads/images/2013-03-07-20-12-39-1f0313.png

I've read through many suggestions about changing options in about:config, and various other settings, but nothing seems to work.

The browser is totally useless like this.

Any help on how to fix the font issue would be greatly appreciated!

3 days ago I was trying to watch videos on youtube and i kept getting adobe flash player crash error. i went ahead and updated to firefox 20.0.1 and i updated to flash player 11.7. still getting the error. Ive clean installed both since. I've reverted to older versions even the 10.3 listed on Firefox Troubleshooting guide. Nothing seems to work. I cannot watch any video period on any website that i've tried. Ive ran Malwarebytes and virus scans both with latest definitions and all is clean. Now firefox just crashed as i was writing this. weird. some assistance would be appreciated. Thanks

I was lissening to online radio. Firefox needed to update. After the latest update the windows media player plugin dissapeared from the add-on list, while still being installed correct. I reinstalled it, but that didn't work. I replaced/deleted some files in firefox as suggested for similiar problems, but that didn't work either. Now I can't play wmp files anymore on firefox.

I hope u can help me solve this problem.

There is a lot of discussion on https://bugzilla.mozilla.org/show_bug.cgi?id=812695 about the right workaround or how to apply it. I'm starting this forum thread to move the discussion.

From the bug the current workarounds are:

• in about:config set gfx.direct2d.disabled to true
• in about:config set gfx.content.azure.backends to cairo instead of direct2D
• Uninstall IE10 and update KB2670838

I get the following message:the ordinal 459 could not be located in the dynamic link library. urlmon.dll. I get this when requesting list links within a genealogy program (not on the internet) Haven't noticed it on anything else yet because I have been obsessing over just that one program. At the same time I notice that my windows sidebar is not visible. Have not changed any settings. Java was disabled due to the recent exploitation. Would that have something to do with it. Or perhaps Firefox18 installed and then it went bad? Thanks in advance for any help. Running Vista.

When surfing the net a page sometime pops up asking a few survey questions or hijacks me to a Doctor OZ page. In the website address it displays Server.BannersDontWork How can I remove this and thus preventing it from disturbing me again?

I turned on my notebook this morning to find Private Browsing on and Firefox reset to the default appearance. I can't find out how to turn this browsing feature off! Read the articles, looked at Community forum ... nada. Please help! I want my own Firefox back!

Firefox Aurora 21.0a2 running on Windows 8 Pro x64.

Extensions & Addons installed: Adblock Edge 2.0.3 App Button Remove 1.0 Cleanest Addon Manager 7.0 Greasemonkey 1.8

Greasemonkey script installed: Youtube Center 1.31.3

Problem: Whenever I watch Youtube videos there is a chance that the videos will be cut short for seemingly no reason. I originally thought that the fault was with the addon Tweak Network which I removed. After doing some testing I believed this to have solved the problem but alas, it still remains although not to the same degree as before. I've tried to disable each addon one after another and none seems to solve the problem. FWIW my internet has been acting dodgy as of late but I haven't really lost the connection or experienced anything wrong except 50% slower speed than usual.

Before, when I used to right click anything (whether it be to copy, get URL link, etc), the right click menu would be short with just a few options, like cut, copy, past, reload, view background information, etc.

but today, when i right clicked something, i keep on getting the annoyingly long right click menu that has many ridiculous options, such as "save snapshot as", play, pause, mute, unmute, show controls, hide controls, (and possibly over 20 more).

I do not like this and want my short right-click menu bar. How can I do so?

Ever since I updated to firefox 20.0 I've been having a problem with firefox. Every time I start up firefox I get a message saying that this is so embarrassing for trying but failing to restore my previous session and it gives me the option to either close the page and go to the welcome screen, or to restore my previous session. My preferences has the show my home page selected, and every time that I close out of firefox, I close the page by hitting the red x, and then I highlight either the firefox icon or the firefox tab at the top of my screen and select quit. I reset firefox twice and that didn't work either.

For the last few days my Firefox does not display the downloads window. I have tried to follow the suggestion set out in Firefox Help ie Tools --> Options --> General

But my General Tab doesn't show under Downloads the option to check the box "Show the Downloads window when downloading a file". Under Downloads, the only option shows "save files to Downloads" and "Always ask me where to save files".

Any suggestions on how I can get to --> Downloads the option to check the box "Show the Downloads window when downloading a file".

Thank you in anticipation

Realplayer download feature (cursor over a youtube video, "download this video" pops up) has recently quit working for me (I've been using it for months). I've searched knowledge bases and forums extensively and tried all the suggestions., such as rolling back from Flash Player 11.5 to 10.3 (no luck), disabling/enabling RealPlayer Download plugin in Firefox (no luck), etc. The one suggestion I'd like to try but can't is going into RealPlayer preferences and enabling/disabling the "Download and Record" function. I can't because all I have in my preferences is "Recording" and the options have nothing to do with downloading. None of the RealNetworks/RealPlayer support sites are helpful at all...

However, the download feature works just fine in Internet Explorer