Support Forum

every time, and i mean EVERY TIME i enable flash on firefox 20 running windows 8 it freezes. i disable it and all is fine, i enable it and FF freezes and is totally unresponsive. i have tried everything, running ff in safe mode, totally uninstalling both flash and firefox, nothing works. chrome works fine using it, any suggestions?

I've looked a lot in Firefox, checked my add-ons, and searched support forums,but can't find an answer. When I pop out the "options" box, "tabs on top" is faded out & clicking it does nothing.

Thanks very much for whatever help you can give me.

Within the last couple days, Firefox has had a lot of problems.

When I open it, the window hangs and freezes after a few seconds, if it opens at all. Other times, trying to open Firefox simply won't open the window, but will leave an extra process running in the background that I have to manually shut down via Task Manager.

I have made a fresh profile. I have restarted Firefox. I previously had hardware acceleration checked, and disabled it; still having the same problem. I have uninstalled and re-installed Firefox multiple times. I have run a scan of my system with Malwarebytes; nothing detected. It's not even generating a crash log. I have looked through the support forums, found people with problems similar to mine, but no solutions posted for them since sometime last month.

Firefox seems to run normally if do an install of version 21, which opens up the browser window. Everything works fine, until I close the browser and then re-open it.

Ive tried defaulting fonts, unchecked all blocked images, reset firefox and removed all mods and still cant display bbc weather maps without getting "sorry, background map image is missing".

eg http://www.bbc.co.uk/weather/2650225

It used to be fine. Now no matter what I do, it has missing images.

Any fix please?

After I upgrade to Firefox 21, I also upgraded to Flash Player 11. Now when I start Firefox it hangs up before it opens any site. I can only close it using task manager. When I uninstall Flash Player, Firefox works fine. I tried installing an older version of Flash, and that didn't work either. Windows 7.

I have my system set to minimise windows by double-tapping/clicking them on the title bar. It works for most of windows (iTunes being exception). It's a system preference thingy, so it should work across all the board. After the recent update to 21.0, my Firefox is unable to minimise by double-tapping on the title bar anymore. Is there anyway to fix this issue, or will this be solved in the next update?

I was hoping there is a 64 bit version that runs with windows 7 64 bit. Please let me know as both of the pc's in my house run 64 bit win 7 and firefox version 20 32 bit. Thank you.

I'm finding it very confusing that for some reason I have all sorts of backup files for firefox backed up on my USB pen & desktop.

I have no idea if I need to keep all of them, or just one of them, as backup.

Which of the below do i need to keep, and which delete? Thanks.

bookmarks.html (on my USB pen)
bookmarks-2012-01-29.json (on my USB pen)
FILE FOLDER ENTITLED 00jhkBLAHBLAH.default (on my USB pen)
FILE FOLDER ENTITLED: Old Firefox Data (put onto my Desktop via Firefox Reset)

For a long time my chosen websites appeared as thumbnail images on the new tab page when I began a new session, maybe since about FF15, I don't recall for sure. Recently, however, whilst using FF20.0.1 this behaviour stopped and none of the thumbnail images for my selected websites opened up, although the links to them remained and this behaviour has continued to FF21, which I have been using since yesterday (19th May). This is not a serious issue, but I do like things to work properly and to understand why they don't. I don't know why there should be a relationship between the two events, but the problem began after having opened the new tab page and before the images opened up I clicked on one of the links - where the thumbnail image would normally be - to go to the website; thereafter FF failed to retain a memory of the thumbnail images from one session to the next. By the way, I never empty my history cache only my main web cache that has previously had no effect on my new tab thumbnails, not since about FF15 or so anyway.

Yesterday all of a sudden my webpages and UI appeared to be magnified. While I can zoom out on websites, I cannot find any option to adjust the size of the UI.

I noticed that Firefox 22 (which I am running) has a new feature: "Windows: Firefox now follows display scaling options to render text larger on high-res displays". Is it possible to adjust how Firefox responds to the display scaling options perhaps?

Since today, Firefox starts automatically as a silent process consuming 30% of my cpu time and some 7 MB of memory usage. This happens on startup or while no visible Firefox is running. Killing the process causes the Firefox to restart, again silently, within a few seconds.

Opening a Firefox window for web browsing causes another Firefox process to start (parallel to the other one).

A file system search (search companion) for firefox.exe gives the following result: firefox.exe.hdmp firefox.exe.mdmp firefox.exe.hdmp firefox.exe.mdmp firefox.exe.hdmp firefox.exe.mdmp firefox.exe.hdmp firefox.exe.mdmp firefox.exe.hdmp firefox.exe.mdmp FIREFOX.EXE-28641590.pf firefox.exe

I recently installed a program GrooveDown v0.89 (just in case that would be useful information)

Hi everyone.

This morning, my Roboform toolbar has vanished! I'm really stuck without it too!!

Having checked these, I'm running Firefox 20.0.1, Roboform 7.8.8.5 and Roboform toolbar for Firefox 7.8.6.5

Help!!

I found 2 icons on my desktop that were automatically created yesterday according to "properties." One reads "continue firefox installation" and the other "install main screen." Is this legit or what? I already have mozillafirefox on my deskstop since 2 years ago.

Every time when I start Firefox (FF) I receive a message about opening an application/octet-stream. Asking whether I want to open it or save it. If I don't respond (which is what I do) a few moment later I receive a message about not being able te save a file. If I respond to this with [OK] both messages disapear and I can go on using FF. Screendumps of these messages can be seen here: https://dl.dropboxusercontent.com/u/2395780/ifr.jpg

These messages don't limit FF. Or make it impossible to work with FF. They are just annoying. How can I prevent these messages from still appearing?

Thank you so much for your assistance Kind regards....