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Total questions: 72

3 questions in the last 24 hours have no reply. Help solve them!

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Why will Firefox not download on my computer?

I have Windows, and have clicked the Firefox download button SEVERAL times....then I will click Run. It loads its 60 second thing and then nothing happens after that. I h… (read more)

I have Windows, and have clicked the Firefox download button SEVERAL times....then I will click Run. It loads its 60 second thing and then nothing happens after that. I have gone to the support forums and tried all the other websites (ninite etc.) and suggestions for that and nothing works. Please help!

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4

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Drop down language list in Google translate only shows first item, HTML drop downs work OK and google translate works OK in SAMSUNG browser

I have Firefox 18.0.2 for android running on a Samsung Galaxy Tab 2 7.0. The drop down list in Google translate (for translating complete web pages e.g. http://www.samtor… (read more)

I have Firefox 18.0.2 for android running on a Samsung Galaxy Tab 2 7.0. The drop down list in Google translate (for translating complete web pages e.g. http://www.samtorrance.com/google-translate.htm ) only shows the first item (select language). Google translate works on Samsung's own browser, HTML drop down lists work OK in Firefox and Google translate on the same webpage works on desktop machine.

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1

has this problem

did windows easy transfer and pulled bookmarks and password profile from old xp system, why won't Firefox recognise the profile and show bookmarks, etc?

I LOCATED THE PROFILE THAT TRANSFERRED FROM THE OLD XP COMPUTER. I'M NOT COMPUTER LITERATE SO I DON'T RELATE THAT THE FILE HAS NOT PUT THE DATA INTO BOOKMARKS AND PASSWOR… (read more)

I LOCATED THE PROFILE THAT TRANSFERRED FROM THE OLD XP COMPUTER. I'M NOT COMPUTER LITERATE SO I DON'T RELATE THAT THE FILE HAS NOT PUT THE DATA INTO BOOKMARKS AND PASSWORDS. I DID THIS A FEW WEEKS AGO AND FIREFOX PICKED UP AND DISPLAYED THE INFO WHEN IT FELT LIKE IT! DELL HAD TO DO AN OPERATING SOFTWARE RELOAD AND I'M STARTING ALL OVER AGAIN.

HOW DOES THE DATA GET PICKED UP AND LOADED INTO FIREFOX TO USE IT. WENT FROM XP TO WINDOWS 7/SP1

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Why am I unable to print coupons. I was able to at one point and then one day wasn't able to. I tried to re-install Java and it gives an error. Download corrupt

Why am I unable to print coupons. I was able to at one point and then one day wasn't able to. I tried to re-install Java and it gives an error. Download corrupt

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has this problem

I keep getting this pop up from ad.adserver.com even tho I have pop up blocker.

I cannot find where this is and stop it I have pop ups blocked I did update my java stuff

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has this problem

Can't locate 2007 Excel spreadsheet files after uninstalling Firefox

Trying to open spreadsheets with Explorer that were saved with Firefox as browser. Are spreadsheets tied to browser used? If that's the case I plead ignorance. Is there a… (read more)

Trying to open spreadsheets with Explorer that were saved with Firefox as browser. Are spreadsheets tied to browser used? If that's the case I plead ignorance. Is there anyway to recover? I am somewhat technologically challenged so please answer in layman's language. I reinstalled Firefox but no cigar. Tks so much! Hopes this makes sense...

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how do you get your same tabs to come up after closing firefox, after shutting down computer at night

I may have 4 different Firefox pages open with several tab on each....I got a new computer and now when I shut down at night it doesnt save my tabs.....so I can continue … (read more)

I may have 4 different Firefox pages open with several tab on each....I got a new computer and now when I shut down at night it doesnt save my tabs.....so I can continue where I left off the day before?

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A .part file was created when I cancelled a download from a "Save As" dialog.

On my Macbook Pro (my OS is OS X 10.6.8), sometimes when I click on a download link, and then click Cancel (meaning I did NOT start the download at all), a .part file app… (read more)

On my Macbook Pro (my OS is OS X 10.6.8), sometimes when I click on a download link, and then click Cancel (meaning I did NOT start the download at all), a .part file appears in my Downloads folder.

However, not all download links cause this problem to happen. Download links for things like MP3s and JPGs rarely cause this to happen, but download links for xls or torrent files will most likely cause this problem.

I've tested it. When I click on a download link for an MP3 file, but didn't click OK or CANCEL, a .part file would appear in my Downloads folder. However, when I hit CANCEL, the .part file goes away.

But when I tried this on a download link for a XLS file, the .part file stays there even after I hit CANCEL. To delete it, I had to drag it to the Trash folder myself and then empty the trash.

So is this a bug? Am I infected with a virus? Does your Mozilla Firefox create a .part file when you click on a download link but not confirm whether you want to download the file? Does the .part file go away after you hit CANCEL?

Thanks in advance.

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have this problem

Saving New A Recovery Error

I am trying to create a new Recovery Key. In Options, Sync, Manage Account, Generate a New Recovery Key, Save ... then when I select Change Recovery Key, I receive an err… (read more)

I am trying to create a new Recovery Key. In Options, Sync, Manage Account, Generate a New Recovery Key, Save ... then when I select Change Recovery Key, I receive an error message that there was a problem generating a new Recovery Key.

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has this problem

Xmarks local bookmarks won't uploaded to my online account

Hi Experts I have been trying to find out if Xmarks (4.2.1) will update my online bookmarks but I realized whenever I load the local Firefox (V21.0) bookmarks , I am not … (read more)

Hi Experts

I have been trying to find out if Xmarks (4.2.1) will update my online bookmarks but I realized whenever I load the local Firefox (V21.0) bookmarks , I am not able to see that is reflected to my Xmarks online account

Thanks

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has this problem

The website looks incorrect and I can't use it

When I went to watch Netflix today the watch instantly page did not show right and I couldn't watch anything. However, the selecting DVD side of things showed correctly, … (read more)

When I went to watch Netflix today the watch instantly page did not show right and I couldn't watch anything. However, the selecting DVD side of things showed correctly, it is just the watch instantly that doesn't work. I get a list of everything that is normally on the page, but no link to the videos (there are pictures, but nothing else). I called their support line and their page looked correct to him, so he walked me though some tricks to get my page correct. We cleared the cookies and tried different browsers, restarted my computer and checked my version of Java. It all looked good or didn't fix it. He ran out of tricks to try. He suggested that I contact you to help me. I followed all of the trick on your link about pages don't look right, and they didn't work either. Now I am at a loss and would really like to get this solved. Thanks

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has this problem

Firfox update to 21.0 has caused Windows Media Player plugin to stop working

On several computers owned by my self & others this update automatically causes WMP plugin to stop working. This is a problem because most basic users don't understand th… (read more)

On several computers owned by my self & others this update automatically causes WMP plugin to stop working. This is a problem because most basic users don't understand thats the cause.

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has this problem

drop down selection will not populate in firefox

Hi, I am developing an internal website. Today I downloaded Firefox 21 (FF21) and installed it. When I loaded up the internal website the default page (default.cshtml) lo… (read more)

Hi, I am developing an internal website. Today I downloaded Firefox 21 (FF21) and installed it. When I loaded up the internal website the default page (default.cshtml) load properly but the first of 4 cascading dropdown boxes does not populate.

This website is hosted on a Win 2008 R2 server running IIS7.5 and the lates asp and .net frameworks. I am able to use the website without any problems in IE9.

On my development machine a local version of the same website opens and populates correctly in FF21, the local website is localhost served by webmatrix on IIS express (my machine is win 7 Entreprise 64 bit).

What is happening and how can I sort this out. Thanks.

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has this problem

Installed, but cannot get Firefox to run. When I try, it crashes. Report contents give adapterdevice id - 0x0a3c and adaptervendorid - 0x10de

Installed, but cannot get Firefox to run. When I try, it crashes. Report contents give adapterdevice id - 0x0a3c and adaptervendorid - 0x10de Have tried to uninstall and … (read more)

Installed, but cannot get Firefox to run. When I try, it crashes. Report contents give adapterdevice id - 0x0a3c and adaptervendorid - 0x10de Have tried to uninstall and reinstall.

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has this problem

How do I change the default language for the spell checker? - solved, sort of...

As the previous thread was closed without actual resolution - https://support.mozilla.org/en-US/questions/941350?esab=a&s=&r=0&as=s I managed to solve this on my end by j… (read more)

As the previous thread was closed without actual resolution - https://support.mozilla.org/en-US/questions/941350?esab=a&s=&r=0&as=s

I managed to solve this on my end by just reinstalling firefox using the localisation of the default dictionary language i wanted from here - http://www.mozilla.org/en-US/firefox/all/

A bit of a shame that the main download page doesnt select the geographically relevant localisation for you and even more so that changing the default language for the in built spell checker is so kak. oh well.

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2

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How do I get Firefox 21.0 to recognize plugins which work perfectly in Firefox 20.0.1?

I have just upgraded to Firefox 21.0 on my Solaris 10 system. (I know, it's not supported--sue me.) I have replicated the plugins directory from my Firefox 20.0.1 install… (read more)

I have just upgraded to Firefox 21.0 on my Solaris 10 system. (I know, it's not supported--sue me.) I have replicated the plugins directory from my Firefox 20.0.1 installation. All plugins appear in the Add-ons Manager, and work properly, in Firefox 20.0.1, but Firefox 21.0 tells me ``You do not have any add-ons of this type installed. How do I get Firefox 21.0 to recognize the installed plugins? Thanks.

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windows XP; rec'd std windows explorer window urging update to FF 21 w/link + buttons. not the usual style notice, so didn't click. is it legit?

I run windows XP on PC. A windows explorer style window popped up, urging me to update to Firefox 21. The window included a "more info" link and a "remind me later" and "… (read more)

I run windows XP on PC. A windows explorer style window popped up, urging me to update to Firefox 21. The window included a "more info" link and a "remind me later" and "install" button. I have never seen this style of notification before so clicked nothing and dismissed the window. Is this a legitimate firefox notification? If not, what have I been invaded by, and how do I proceed?

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have this problem

Lync conference calls launched from Outlook do not trigger the event in Lync. How do I fix this?

My company uses Outlook and Lync on Windows 7. Prior to upgraded to Firefox 21, I could open an appointment in Outlook, then click on a "join the call" link. This would t… (read more)

My company uses Outlook and Lync on Windows 7. Prior to upgraded to Firefox 21, I could open an appointment in Outlook, then click on a "join the call" link. This would trigger a page in Firefox, that would in turn trigger the Lync application to launch the call.

Since the upgrade, instead of launching Lync, it takes me to a page that offers options such as "join meeting using your web browser," "download and install Lync Attendee," and "use Communicator." This is not the desired behavior. Pasting the "join the call" link into Internet Explorer and Safari for Windows executes the correct behavior. It's as though Firefox is not aware of Lync. This behavior literally started after the updated to Firefox 21.

How do I correct this?

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has this problem

how do I use VLC web plugin 2.0.6.0

I,m trying to watch some RTSP files. A google search turned up how to configure VLC to play these files. I followed the instructions and it worked although with a clumsy … (read more)

I,m trying to watch some RTSP files. A google search turned up how to configure VLC to play these files. I followed the instructions and it worked although with a clumsy copy and paste the video URL proceedure. I then found a suggestion that this plugin might simplfy the process. Problem is, I can't figure out how to use it. can someone help?

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