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Fails to display images in a table even with "Display remote content by default" switched ON

Our app sends an email advising the specified individual to note a series of images presented in three rows of nine. The rows display in Gmail via Windows->Chrome, vi… (read more)

Our app sends an email advising the specified individual to note a series of images presented in three rows of nine. The rows display in Gmail via Windows->Chrome, via Android, and iOS with a Yahoo account.

But not in Thunderbird. This is a serious issue as I believe I have followed all the correct settings including in-line display, and yet for some reason, Thunderbird does not display the images.

Any suggestions are appreciated as I am baffled since Thunderbird has been my go-to email client for years.

Asked by Robert Hedin 14 hours ago

Last reply by david 8 hours ago

Security Exception Error on 1 PC, not on other

My wife & I have the same PCs running Windows 10 & Thunderbird 115.11.0 (32bit). We have a hosted web-site that also supports email, and we each have an email ac… (read more)

My wife & I have the same PCs running Windows 10 & Thunderbird 115.11.0 (32bit).

We have a hosted web-site that also supports email, and we each have an email account (eg neddy@goon.com.au & minnie@goon.com.au). I've checked that both our POP server configurations are identical but despite that about once a week minnie@goon.com.au receives a warning to add security exception but neddy doesn't. This started happening two weeks ago after a years error free running.

The host has checked that goon.com.au has a valid SSL certificate, so what could be causing the discrepancy and how do I set about fixing it please?

Asked by mike741 4 days ago

Last reply by Matt 11 hours ago

Configure email account failure

I have an issue trying to configure a secondary email account, for a non-profit I do some work for. It was ok in the past, though I recall was tricky to set up on TB a co… (read more)

I have an issue trying to configure a secondary email account, for a non-profit I do some work for. It was ok in the past, though I recall was tricky to set up on TB a couple of years ago. But now it has ceased to function after I migrated TB profile (successfully apart from this issue) no matter what I try. I’d be grateful for any suggestions. As is the case with many non-profits, there’s little tech support, but others can use the email account ok. I think it may be a TB issue as I have been able to set up the account ok with MS new Windows Outlook app (lame, but better than Mail…low bar). I’d rather have this account on my TB client along with the others I use. And the issue is replicated on two of my PCs. TB account set up reports “can’t detect settings from host server”. I found a support thread link text, which says “The failure to detect settings is rather common where hosted domains are concerned. Mostly because everything is done to a price and most of the things around encryption are done in a halfhearted manner. As is the server setups for mail. However by faithfully copying the settings from the provider as to domains server name and ports it should work.” So I did manual configuration – copied the settings from the successful Outlook set up, but no dice – all I get is server time out message. Settings are: IMAP server: mail.XXXX.org.uk Port 993 Security SSL/TLS [earlier working settings were STARTTLS port 143] SMTP server: mail.XXXX.org.uk Port 465 Security SSL/TLS [[earlier working settings were STARTTLS port 587] And using Normal Password for both; I tried Autodetect too but no good. I’ve see a suggestion that turning off the firewall (Norton) might work, but I’m reluctant to do that and doesn’t seem to make sense that would cause the issue. I found another suggestion that apparently works for some people - leaving password blank on setup. https://support.mozilla.org/en-US/questions/1399690. Before I try, are there any other suggestions or ideas? Trivial matter in the long run, but bugging me. Thanks

Asked by hectorio 5 days ago

Last reply by david 13 hours ago

Unable to send New Message

Hi, I am facing an issue with Thunderbird. I integrated my email address but there problem is the new message is giving "Undelivered Mail Returned to Sender" but I can … (read more)

Hi,

I am facing an issue with Thunderbird.

I integrated my email address but there problem is the new message is giving "Undelivered Mail Returned to Sender" but I can reply and receive the emails.

Please guide me about it.

Many Thanks

Asked by Adeel Khan 22 hours ago

Last reply by david 18 hours ago

tabs and auto updates

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed tod… (read more)

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed today and aren't part of what I need to restore.

How do I get my tabs back? I've seen no 'restore previous session' option. My laptop only shows the few I have open now. What do I do to restore them?

Asked by Katerpie 3 weeks ago

Last reply by Paul 1 day ago

Authentication Failure with Gmail

One of my two gmail accouns has suddenly become impossible to access (cannot receive, cannot send). T'Bird produces an Authentication has Failed notification, after a Goo… (read more)

One of my two gmail accouns has suddenly become impossible to access (cannot receive, cannot send). T'Bird produces an Authentication has Failed notification, after a Google Window headed "Sign in to Mozilla Thunderbird Email" which refuses to go away. Clicking on the 'help' or 'privacy' options in that google window produces no more than a blank window but then "Sign in to Mozilla Thunderbird Email" reappears a few minutes later. My other gmail account doesn't have this problem, so I assume it's not gmail but it's T'Bird.

What's going on?

(BTW signing into this Support resulted in an email "New sign-in to Mozilla Support" warning "New sign-in to Mozilla Support to Firefox on Windows 10". Trouble is, I'm on Windows 11. Trivial maybe, but telling maybe.)

Asked by howardg 6 days ago

Last reply by Matt 2 days ago

logs flooded with push.services.mozilla.com connection requests despite feature disabled

Help me stop the DNS log flood with connection requests to push.services.mozilla.com which are blocked. dom.push.connection.enabled = false dom.push.enabled = false S… (read more)

Help me stop the DNS log flood with connection requests to

push.services.mozilla.com

which are blocked.

dom.push.connection.enabled = false dom.push.enabled = false

Seems a tad deceptive. UI settings for notifications has none allowed and new requests blocked.


On a related note I would like instructions to have the browser cease attempted conversations with these resources

firefox.settings.services.mozilla.com shavar.services.mozilla.com content-signature-2.cdn.mozilla.net aus5.mozilla.org

All experiments disabled yet normandy.cdn.mozilla.net


If mozilla respects privacy why are not experiments opt-IN?


Thank you for your kind help

Asked by Cullin 3 days ago

Last reply by cor-el 3 days ago

serious tracking protection

hi, when starting firefox, it makes some connections to firebaseinstallations.googleapis.com detectportal.firefox.com app.adjust.com o1069899.ingest.sentry.i… (read more)

hi, when starting firefox, it makes some connections to

   firebaseinstallations.googleapis.com
   detectportal.firefox.com
   app.adjust.com
   o1069899.ingest.sentry.io
   assets.mozilla.net
   contile.services.mozilla.com
   firefox.settings.services.mozilla.com
   incoming.telemetry.mozilla.org
   location.services.mozilla.org

without user-consent. so this is not gdpr-compliant. how can i tell firefox not to connect to these sites? thanks t.

Asked by krupa1 4 days ago

Last reply by cor-el 4 days ago

Thunderbird 115.11.0 (64-bit) not accepting Gmail password, however Outlook and web DO work

Thunderbird 115.11.0 (64-bit) Edition Windows 11 Home Version 23H2 Installed on ‎10/‎22/‎2022 OS build 22631.3593 Experience Windows Feature Experience Pack 1000.22700.10… (read more)

Thunderbird 115.11.0 (64-bit) Edition Windows 11 Home Version 23H2 Installed on ‎10/‎22/‎2022 OS build 22631.3593 Experience Windows Feature Experience Pack 1000.22700.1003.0

Processor 12th Gen Intel(R) Core(TM) i7-1260P 2.10 GHz Installed RAM 16.0 GB (15.7 GB usable) Device ID 5E92FCAE-C72A-4252-8BD4-D8E95E052268 Product ID 00342-22036-83915-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch points

Thunderbird refuses to connect to Gmail with password. Fresh install of Thunderbird. New password (triple verified I'm using the same password) OAuth2 enabled Gmail account entered correctly, Thunderbird contacts Gmail, secondary authentication text sent and verified, refuses to connect.

Outlook Office 365 - works gmail.com - works Thunderbird - "Unable to log in at server. Probably wrong configuration, username or password"

Incoming IMAP SSL/TLS imap.gmail.com

Outgoing SMTP SSL/TLS smtp.gmail.com

Asked by Paul Krummenacker 1 week ago

Last reply by sfhowes 6 days ago

email flood attack

ALERT ! wish to report an avalanche of emails from godaddy that are overwhelming my email box Tons of email under different names are coming from @registry.godaddy … (read more)

ALERT ! wish to report an avalanche of emails from godaddy that are overwhelming my email box Tons of email under different names are coming from @registry.godaddy every day, the Junk filter is bypassed. A robot must be sending these one-liners using the flood volume as an attack. HELP!

Asked by synthesis international 1 week ago

Last reply by Googlethunderbird 1 week ago

Master Password not being accepted

Hello, My protonpass manager and email accounts were compromised by a hacked Discord user. I began setting up the password manager in mozilla to help me with my password… (read more)

Hello,

My protonpass manager and email accounts were compromised by a hacked Discord user. I began setting up the password manager in mozilla to help me with my passwords, but somehow mistyped the Master Password I was trying to set up. Now I have no idea what it is and need to reset it.

Thank you,

Asked by Flynx 1 week ago

Last reply by cor-el 1 week ago