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No middle-click navigation

Hi, it has been a while that one of the updates on firefox removed the ability to navigate using the middle click, i waited and waited for some day an update drop and fix… (read more)

Hi, it has been a while that one of the updates on firefox removed the ability to navigate using the middle click, i waited and waited for some day an update drop and fix that but it's been a while and nothing has come, i was sure to test this on another computer and it didn't worked as well so i'm pretty sure firefox has some problems, i mainly use a drawing tablet because i don't have a mouse, so navigating is a bit hard without the usual middle click nagivation(i'm not sure if there is an actual name to that), please help

Asked by lilyathenida 20 hours ago

Last reply by James 1 hour ago

sending email error

I keep getting this message sporadically: "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.hughes.net faile… (read more)

I keep getting this message sporadically: "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.hughes.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

I sent messages yesterday with no problem!

I can't see any issue with the SMTP settings. I've tried troubleshooting mode.

Asked by janetc1 4 hours ago

Last reply by david 4 hours ago

New tabs keep crashing.

I started having new tab crashes a couple of weeks ago on Firefox and Brave browsers. I have looked in the extensions settings and do not have any added extensions so t… (read more)

I started having new tab crashes a couple of weeks ago on Firefox and Brave browsers. I have looked in the extensions settings and do not have any added extensions so that did not cause the problem. I also run Norton antivirus and Norton Ultimate utilities software and regularly clean out files and scan my computer for malware. Not sure if Ultimate Utilities is the problem since I have had other problems in the past with that program. Also, I wonder if Windows updates caused this problem? This has also caused problems in the past. To get around this problem I have to copy the link then right click on my mouse and open a new window the paste the link. Very annoying and time consuming. How do I fix the continual tabs crashing problem?

Asked by c m 1 day ago

Last reply by cor-el 5 hours ago

Thunderbird crashes @ msvcp140.dll | ocoverlays.dll when saving any attachment - OK until 2 days ago.

If I try to save an attachment or add an attachment Thunderbird flashes up a window for one second then crashes. It only started happening a couple of days ago. Tried at… (read more)

If I try to save an attachment or add an attachment Thunderbird flashes up a window for one second then crashes. It only started happening a couple of days ago.

Tried attachment extractor add on but same issue. In "Settings > Save files to >Browse" also crashes. crashes also in troubleshoot mode. latest version of Thunderbird.

last crash report : Crash ID: 6c97ce14-2f2f-4f09-9424-6c7780240608

Asked by Britsportscar account 1 day ago

Last reply by Matt 23 hours ago

Error Message

Thunderbird has for the past few days begun giving me this error message every time I lick into your program. "Login to server imap.gmail.com with username rg.mccormick4… (read more)

Thunderbird has for the past few days begun giving me this error message every time I lick into your program. "Login to server imap.gmail.com with username rg.mccormick43@gmail.com failed". I am also recieving this message for aol.com.

Interestingly, gmail messages continue to come into the program but I cannot send any messages. Unless this is fixed quickly I will drop your program and go back to using google, which I hate, for my email program.

Asked by Ronald McCormick 1 day ago

Last reply by Matt 23 hours ago

"Having trouble loading that page"

Greetings, every so often I'm having an issue loading pages for certain sites that aren't sketchy at all. The most recent one is TireRack.com. I'm shopping for tires for … (read more)

Greetings, every so often I'm having an issue loading pages for certain sites that aren't sketchy at all. The most recent one is TireRack.com. I'm shopping for tires for my car and Firefox is loading all the other sites I've visited but it won't load any page from TireRack. They are a legitimate shopping site. It happens from results of a Google search but I've also tried typing the main page of the site's address into the address bar, clicking various other links that display below the actual search result that go to other pages within the site, etc. The site loads fine in both Chrome and Edge. This happens every so often and it's always a legitimate site and the exact same behavior. I can't recall any other specific sites at the moment but it's enough to have me pretty irritated today as when I'm shopping I like to have multiple tabs open with all my options for comparison and price considerations and today I have to have one of them open in a different browser which makes it much more difficult to keep tabs on especially where I'm used to only having one browser open for all instead of having to remember that one of my options is open in another browser. I have glanced through my browser setting as well as my windows security settings but I could spend hours in there trying to figure out things and potentially breaking other things myself, which I don't like doing. Any suggestions or other info on what could be going on will be much appreciated, and thanks in advance.

Ray.

Asked by Ray Dunne 1 day ago

Last reply by jonzn4SUSE 1 day ago

Thunderbird Not Responding

For the past several years I have been dealing with Thunderbird occasionally freezing on me, with the window losing focus and the titlebar saying (Not Responding). It ap… (read more)

For the past several years I have been dealing with Thunderbird occasionally freezing on me, with the window losing focus and the titlebar saying (Not Responding).

It appears to happen when TB is downloading email. If the emails are large (as some are) TB stops everything to deal with it. I have looked for where to change any settings to allow for process threading, since that was the promise of Windows waaaaay back in 1990. Not so, apparently with TB. Even if I'm in a separate window composing an email, it freezes. I wrote about this back in 2018...

https://support.mozilla.org/en-US/questions/1233121

I noticed that this only happens when downloading emails from one particular account, which I use for receiving project code error debug reports. The emails are typically around 150k or slightly less. Not so huge that it should take so long to pull down, but the debug info is in many, many nested tables and divs. Is it trying to render them, even though I don't have them open?

In any case, I set that account to no longer collect. Yet, every once in a while, it still collects. Do I need to remove the account from TB altogether? I would like to be able to have this account checked every 15 minutes like my other five email accounts, which don't cause me any heartache, but it's driving me mad, especially when a throng of those emails come in, like 50 at a time, and I am effectively prevented from doing anything in TB for up to five minutes. I suppose I could craft the emails to be smaller (it's my own code that is sending the debug reports) but the info in there is there on purpose.

Is there a setting I can change somewhere to break off the processing for the main window and the compose windows?

Asked by Mik Muller 3 days ago

Last reply by Wayne Mery 1 day ago

Attachment size in terabits

I ran into an error on my Windows 11 PC. If I add an attachment via the system menu called up by the right mouse button, the size of the attachment is displayed in terabi… (read more)

I ran into an error on my Windows 11 PC. If I add an attachment via the system menu called up by the right mouse button, the size of the attachment is displayed in terabits and cannot be sent :-)

Asked by ondra.moravec 3 days ago

Last reply by Matt 1 day ago

Optimum SMTP rejecting one account's "sent" email as spam

Hello, The Optimum SMTP is recently rejecting emails I am sending from one of three Optimum email accounts that I have. When using the one account I get the following rej… (read more)

Hello, The Optimum SMTP is recently rejecting emails I am sending from one of three Optimum email accounts that I have. When using the one account I get the following rejection notice:

Sending of the message failed. An error occurred while sending mail. The mail server responded: Spam detected by content scanner. Message rejected (ID 6661A65F0037E564). Please check the message and try again.

This only occurs when I use Thunderbird to send messages. If I use Outlook on the same computer, I do not get the error. Previously, I was getting the error on all three accounts, but when I upgraded to 64-bit Thunderbird, the problem went away. Of course, I called Optimum and they said that the problem was on my side and were not helpful. They also don't take any responsibility if you don't use their web interface.

I would appreciate any ideas that anyone has on what I could try to eliminate this problem. Thank you.

Asked by drjvs 2 days ago

Last reply by Matt 1 day ago

Emails

We have had thunder foe a few weeks now and have been very happy with it. Today it suddenly stopped sending and receiving emails. I have checked the help page but am stru… (read more)

We have had thunder foe a few weeks now and have been very happy with it. Today it suddenly stopped sending and receiving emails. I have checked the help page but am struggling to figure out how to fix. Can you please help. Cheers Colin

Asked by colman2 2 days ago

Last reply by david 2 days ago

Email is not working at all.

I use Thunderbird to check the 15 different email accounts that I have to respond to. On the 4th of June it just quit sending or receiving emails. I tried deleting some… (read more)

I use Thunderbird to check the 15 different email accounts that I have to respond to. On the 4th of June it just quit sending or receiving emails. I tried deleting some of my emails but it hasn't helped. Do you think I haven't deleted enough or would there be another reason for it to quit working.

Asked by frenchfaye 3 days ago

Last reply by Matt 2 days ago

Unable to connect to server

I just started using TB about 2 weeks ago. I have not even gotten to the point of installing a eml to mbox software to move my folders, etc into TB from emClient. I am … (read more)

I just started using TB about 2 weeks ago. I have not even gotten to the point of installing a eml to mbox software to move my folders, etc into TB from emClient. I am changing because emC quit authenticating 'out of the blue'. I have been getting and sending emails perfectly well in TB until about 4 days ago. I get a message that says it cannot connect to Comcast server. Nothing about authentication or a password. It just stopped! I talked to Comcast tech support today and they said everything on their end looked good. I have spent several hours tonight going thru TB checking everything, reading this forums notes on unable to connect, restarted a couple of times, etc. Needless to say, I am not happy and really don't know if I should ditch TB and go to a 3rd different email program. (Note: I am not one who changes often or without a fight to keep a program.) I have been with emClient for over 10 yrs. All their suggestions have not worked. I like TB and really want it to work. Suggestions please.

Asked by karolcooper 5 days ago

Last reply by sfhowes 3 days ago

Thunderbird switching servers on my two accounts

Today, Thunderbird has switched servers on my two email accounts. My two accounts are a Cox email which has been moved over to Yahoo and a business account which uses Gm… (read more)

Today, Thunderbird has switched servers on my two email accounts. My two accounts are a Cox email which has been moved over to Yahoo and a business account which uses Gmail. I have messages on the Yahoo server but when I ask Thunderbird to "Get Messages", I can see from the info at the bottom of the screen that it's checking Gmail not Yahoo.

Okay, all of a sudden it's now back on track. I don't understand how this glitch came about. Hopefully, it won't happen again.

Bill Dinger

Asked by BDinger3 4 days ago

Last reply by david 4 days ago

Firefox is not showing "Details" and "Activity" on files in Google Drive

Hello, I have been facing this issue when accessing Google Drive using Firefox, after selecting a file and clicking on "File information" option the "Details" and Activi… (read more)

Hello,

I have been facing this issue when accessing Google Drive using Firefox, after selecting a file and clicking on "File information" option the "Details" and Activity" tabs simply don't load, as you can see in these screenshots.

Also, I found this thread also here on Mozilla Support from two years ago that reports the same issue. Apparently the bug was solved but ended up returning in most current versions.

I opened the current thread just to report this bug again. Thanks.

EDIT.: Another user reporting the same, his thread was archived: https://support.mozilla.org/en-US/questions/1422875

Asked by Janderson James 5 days ago

Last reply by jonzn4SUSE 4 days ago