Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

When I synced my new device all of my information was gone - is there someone i can contact to find out where on earth it is?

adrb1984
adrb1984

when i left my job and gave them back my laptop i obviously kept the sync key and thought it would be fine to simply come along and enter the details into my new computer and away i go ... like i did when i got the laptop in the first place.

However when i entered all the information it said it had imported it and there were no links, bookmarks, password, history ... nothing.

Is there a way i can find out why this is happening. it can't have overwritten them as i selected the option to sync what is local and on the server.

any ideas.

when i left my job and gave them back my laptop i obviously kept the sync key and thought it would be fine to simply come along and enter the details into my new computer and away i go ... like i did when i got the laptop in the first place. However when i entered all the information it said it had imported it and there were no links, bookmarks, password, history ... nothing. Is there a way i can find out why this is happening. it can't have overwritten them as i selected the option to sync what is local and on the server. any ideas.