On certain websites, controls don't seem to work. When I click "next" nothing happens.
On at least two different sites so far..when I encounter a control such as "Next" nothing happens when I click on that control. On one site, Newsday.com, which is a newspaper, they display some top stories and below the frame there are arrows, ">" and "<" to see the next story or previous. These do not work at all. I noticed that the default setting for my extensions and add-ons has come Java programs disabled. Could this be the problem?
Chosen solution
by AllinoneThanks for the info. Actually, I think I've found my problem. Under the Content tab/Java, I hit the advanced button and there are three options. One of them is to disable content menus. I unchecked it and it seems to be working now. Thanks again for responding.
Read this answer in context 0Additional System Details
Installed Plug-ins
- Shockwave Flash 11.6 r602
- npsitesafety
- np-mswmp
- Conduit Plugin
- LogMeIn, Inc. Remote Access Components
- Citrix Online App Detector Plugin
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- 5.1.10411.0
- Adobe PDF Plug-In For Firefox and Netscape 10.1.3
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
- DRM Netscape Network Object
- Npdsplay dll
- DRM Store Netscape Plugin
Application
- Firefox 19.0.2
- User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
- Support URL: http://support.mozilla.org/1/firefox/19.0.2/WINNT/en-US/
Extensions
- AVG Security Toolbar 14.2.0.1
- Freemake Video Converter Plugin 1.0.0
- LogMeIn, Inc. Remote Access Plugin 1.0.0.1007
- Microsoft .NET Framework Assistant 0.0.0
- MixiDJ 10.14.65.43
- Troubleshooter 1.0a
- EPUBReader 1.4.2.1 (Inactive)
- Java Quick Starter 1.0 (Inactive)
Javascript
- incrementalGCEnabled: True
Graphics
- adapterDescription:
- adapterDescription2:
- adapterDeviceID: 0x0000
- adapterDeviceID2:
- adapterDrivers: vga framebuf vga256 vga64k
- adapterDrivers2:
- adapterRAM: Unknown
- adapterRAM2:
- adapterVendorID: 0x0000
- adapterVendorID2:
- direct2DEnabled: False
- direct2DEnabledMessage: [u'blockedGfxCard']
- directWriteEnabled: False
- directWriteVersion: 0.0.0.0
- driverDate:
- driverDate2:
- driverVersion:
- driverVersion2:
- info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none'}
- isGPU2Active: False
- numAcceleratedWindows: 0
- numAcceleratedWindowsMessage: [u'blockedGfxCard']
- numTotalWindows: 1
- webglRendererMessage: [u'blockedGfxCard']
- windowLayerManagerType: Basic
Modified Preferences
- accessibility.blockautorefresh: True
- browser.cache.disk.capacity: 1048576
- browser.cache.disk.smart_size.first_run: False
- browser.cache.disk.smart_size_cached_value: 860160
- browser.display.background_color: #C0C0C0
- browser.display.use_system_colors: True
- browser.places.smartBookmarksVersion: 4
- browser.search.useDBForOrder: True
- browser.startup.homepage: about:home
- browser.startup.homepage_override.buildID: 20130307023931
- browser.startup.homepage_override.mstone: 19.0.2
- extensions.lastAppVersion: 19.0.2
- network.cookie.prefsMigrated: True
- network.http.proxy.version: 1.0
- places.database.lastMaintenance: 1363090502
- places.history.expiration.transient_current_max_pages: 40210
- plugin.disable_full_page_plugin_for_types: application/pdf
- privacy.donottrackheader.enabled: True
- privacy.sanitize.migrateFx3Prefs: True
- privacy.sanitize.timeSpan: 2
- security.warn_viewing_mixed: False
Misc
- User JS: No
- Accessibility: No
Although the names are similar, the Java add-ons are not used by Firefox to interpret and run JavaScript. Firefox handles JavaScript directly; you do not need Java for that. You just need to make sure JavaScript is enabled here:
orange Firefox button (or Tools menu) > Options > Content
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:
- right-click and choose View Page Info > Security > "View Cookies"
- Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?
It's possible that one of your other add-ons could be interfering, although I don't know why it would. To test that theory, you can disable all your nonessential, unrecognized, or unwanted add-ons on the following pages:
orange Firefox button (or Tools menu) > Add-ons > Plugins category
orange Firefox button (or Tools menu) > Add-ons > Extensions category
After restarting Firefox, do you notice any difference?
Chosen Solution
Thanks for the info. Actually, I think I've found my problem. Under the Content tab/Java, I hit the advanced button and there are three options. One of them is to disable content menus. I unchecked it and it seems to be working now. Thanks again for responding.