what happen to flash, just stopped working for the last few days , ever since i updated firefox? tried all your solutions...still not working
any ideas?
Helpful replies
thanks for the help, adobe has notified me that it will not work in firefox, and to please use a different browser, loaded up google chrome and it works fine...hum??? i really like and recommend mozilla firefox. this problem needs to be addressed by firefox and fixed instead of passing it off as a user problem..
Go to answer 5Additional System Details
Installed Plug-ins
- npsitesafety
- Shockwave Flash 11.6 r602
- 4.1.10329.0
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- NPWLPG
- Adobe PDF Plug-In For Firefox and Netscape
Application
- Firefox 19.0.2
- User Agent: Mozilla/5.0 (Windows NT 6.1; rv:19.0) Gecko/20100101 Firefox/19.0
- Support URL: http://support.mozilla.org/1/firefox/19.0.2/WINNT/en-US/
Extensions
- Troubleshooter 1.0a
- AVG Security Toolbar 14.2.0.1 (Inactive)
Javascript
- incrementalGCEnabled: True
Graphics
- adapterDescription: Intel(R) Graphics Media Accelerator 3150
- adapterDescription2:
- adapterDeviceID: 0xa011
- adapterDeviceID2:
- adapterDrivers: igdumdx32
- adapterDrivers2:
- adapterRAM: Unknown
- adapterRAM2:
- adapterVendorID: 0x8086
- adapterVendorID2:
- direct2DEnabled: False
- direct2DEnabledMessage: [u'blockedDriver']
- directWriteEnabled: False
- directWriteVersion: 6.1.7601.17789
- driverDate: 10-24-2010
- driverDate2:
- driverVersion: 8.14.10.2230
- driverVersion2:
- info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none'}
- isGPU2Active: False
- numAcceleratedWindows: 0
- numAcceleratedWindowsMessage: [u'']
- numTotalWindows: 1
- webglRenderer: Google Inc. -- ANGLE (Intel(R) Graphics Media Accelerator 3150)
- windowLayerManagerType: Basic
Modified Preferences
- accessibility.blockautorefresh: True
- browser.cache.disk.capacity: 204800
- browser.cache.disk.smart_size.enabled: False
- browser.cache.disk.smart_size.first_run: False
- browser.cache.disk.smart_size.use_old_max: False
- browser.cache.disk.smart_size_cached_value: 358400
- browser.places.smartBookmarksVersion: 4
- browser.privatebrowsing.autostart: True
- browser.startup.homepage_override.buildID: 20130307023931
- browser.startup.homepage_override.mstone: 19.0.2
- browser.tabs.warnOnClose: False
- browser.tabs.warnOnOpen: False
- dom.mozApps.used: True
- extensions.lastAppVersion: 19.0.2
- network.cookie.prefsMigrated: True
- places.database.lastMaintenance: 1363356916
- places.history.expiration.transient_current_max_pages: 26526
- plugin.disable_full_page_plugin_for_types: application/pdf
- privacy.cpd.offlineApps: True
- privacy.cpd.siteSettings: True
- privacy.donottrackheader.enabled: True
- privacy.sanitize.migrateFx3Prefs: True
Misc
- User JS: No
- Accessibility: No
Hi newyorklady21,
I understand that you are having problems playing Flash content on your Firefox browser.
Please take a look at this article, as it may be related to what you are experiencing. If so, you should update your Flash Player.
Please let us know if this solves your issue.
Thanks!!
- Ralph
Question owner
thanks for the response , before i updated firefox, the grey box did appear but the options were to send crash report and reload, now i get a blank white screen , and it never loads.i have gone to update pulgins in mozilla but it always says there an error try later, my version of flash is not old ,ive updated it constantly. also the red plugin icon in the address bar does not appear
You can check for problems with current Flash plugin versions and try these:
- disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
- disable protected mode in Flash 11.3 and later
- disable hardware acceleration in the Flash plugin
Helpful Reply
thanks for the help, adobe has notified me that it will not work in firefox, and to please use a different browser, loaded up google chrome and it works fine...hum??? i really like and recommend mozilla firefox. this problem needs to be addressed by firefox and fixed instead of passing it off as a user problem..