Recently a “Page not found” message appears after clicking some of the links at CNN.com. After deleting that page, the correct page is displayed.
Since this error message is a recent (but persistent) occurrence, can it be avoided? Thanks! Richard Evans
Chosen solution
by cor-elClear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Helpful replies
So some of the links appear to be dead? What do you mean "after deleting that page"? Which page? The home page for cnn.com? By "deleting", do you mean that you remove it from the browser's history? Which links did not work? The ones I tried all worked.
Go to answer 1Additional System Details
Installed Plug-ins
- Shockwave Flash 11.6 r602
- Google Update
- Adobe PDF Plug-In For Firefox and Netscape 10.1.6
- 5.1.20125.0
- SiteAdvisor
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- Garmin Communicator Plug-In 4.0.4.0
- McAfee MSC FF plugin DLL
- Nitro PDF Plug-in for Firefox and Chrome
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- GEPlugin
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- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
Application
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- Support URL: http://support.mozilla.org/1/firefox/19.0.2/WINNT/en-US/
Extensions
- Garmin Communicator 4.0.4
- McAfee SiteAdvisor 3.6.0
- Skype Click to Call 6.6.0.11664
- Troubleshooter 1.0a
- VideoFileDownload - Download YouTube Videos 1.5
- Yontoo 1.20.02
- Microsoft .NET Framework Assistant 0.0.0 (Inactive)
Javascript
- incrementalGCEnabled: True
Graphics
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- adapterDescription2:
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Modified Preferences
- accessibility.browsewithcaret: True
- accessibility.typeaheadfind: True
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- browser.cache.disk.smart_size.first_run: False
- browser.cache.disk.smart_size.use_old_max: False
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- browser.privatebrowsing.autostart: True
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- browser.startup.homepage: http://www.cnn.com/
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- keyword.URL: http://search.yahoo.com/search?fr=mcafee&p=
- network.cookie.prefsMigrated: True
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- plugin.disable_full_page_plugin_for_types: application/pdf
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- security.OCSP.enabled: 0
- security.warn_viewing_mixed: False
Misc
- User JS: Yes
- Accessibility: No
Helpful Reply
So some of the links appear to be dead? What do you mean "after deleting that page"? Which page? The home page for cnn.com? By "deleting", do you mean that you remove it from the browser's history? Which links did not work? The ones I tried all worked.
Chosen Solution
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe mode start window or otherwise make changes.