Forgot my password, can't get Firefox to send me a link to reset it.
I've forgotten my password. I requested a link to reset it and was told that one was being sent to the email address Firefox has on file for me, but nothing arrived either in my inbox or my spam filter. I had to come up with another account to ask this question, but I'd really like my old account back, if possible.
I'm using Windows7 and Firefox 19.0.2.
Chosen solution
by AliceWymanYou should post a new thread on the SUMO Community Discussion contributors forum at https://support.mozilla.org/en-US/forums/contributors
The title of the new thread should be similar to "[ATTN: Admin] Need help resetting my password" and you should repeat the information you posted here.
Read this answer in context 2Helpful replies
Additional System Details
Installed Plug-ins
- Next Generation Java Plug-in 10.17.2 for Mozilla browsers
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Shockwave Flash 11.6 r602
- Adobe PDF Plug-In For Firefox and Netscape 11.0.02
- 5.1.20125.0
- Yahoo Application State Plugin version 1.0.0.7
- NPWLPG
- The plug-in allows you to open and edit files using Microsoft Office applications
- Office Authorization plug-in for NPAPI browsers
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0
More Information
Chosen Solution
You should post a new thread on the SUMO Community Discussion contributors forum at https://support.mozilla.org/en-US/forums/contributors
The title of the new thread should be similar to "[ATTN: Admin] Need help resetting my password" and you should repeat the information you posted here.