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Unable to open a new window.

Posted

If I press ctrl + n nothing happens. If I go file > new window nothing happens When i try to open a page that needs to open in a new window nothing happens

Helpful replies

in safe mode i am able to open new windows

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I am unable to open New window, same Problem for me too

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Additional System Details

Installed Plug-ins

  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.14.17.11865
  • Google Update
  • np-mswmp
  • Conduit Plugin
  • McAfee MSS+ NPAPI Plugin
  • Motive Plugin for Mozilla Browsers
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 10.3 r183
  • 5.1.10411.0
  • Enables the interaction of Mathematica content with the latest installed version of Mathematica.
  • LabVIEW 2010 Netscape Plug-in for Win32
  • LabVIEW 2011 Netscape Plug-in for Win32
  • NPWLPG
  • Adobe PDF Plug-In For Firefox and Netscape 10.0.1
  • LabVIEW 9.0 Netscape Plug-in for Win32
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • npdnu
  • npdnupdater2
  • LabVIEW 8.6 Netscape Plug-in for Win32

Application

  • Firefox 19.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0/WINNT/en-US/

Extensions

  • InternetHelper1.5 10.14.65.43
  • Personas 1.6.3
  • ShopToWin20 1.0.40
  • Troubleshooter 1.0a
  • Motive Extension 1.0 (Inactive)
  • Skype extension 5.0.0.6778 (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) Graphics Media Accelerator HD
  • adapterDescription2:
  • adapterDeviceID: 0x0046
  • adapterDeviceID2:
  • adapterDrivers: igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'8.1500.1000.2202']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 11-6-2009
  • driverDate2:
  • driverVersion: 8.15.10.1995
  • driverVersion2:
  • info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 22
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) Graphics Media Accelerator HD)
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 327680
  • browser.places.importBookmarksHTML: False
  • browser.places.smartBookmarksVersion: 4
  • browser.search.suggest.enabled: False
  • browser.startup.homepage: http://www.uwstout.edu/
  • browser.startup.homepage_override.buildID: 20130215130331
  • browser.startup.homepage_override.mstone: 19.0
  • browser.tabs.warnOnClose: False
  • extensions.lastAppVersion: 19.0
  • keyword.URL: http://search.conduit.com/ResultsExt.aspx?ctid=CT3247201&SearchSource=2&CUI=UN21120726667615997&UM=UM_ID&q=
  • network.cookie.prefsMigrated: True
  • network.protocol-handler.warn-external.dnupdate: False
  • nt_headerright: &U
  • places.database.lastMaintenance: 1362233832
  • places.history.expiration.transient_current_max_pages: 36292
  • places.last_vacuum: 1343507251
  • plugin.disable_full_page_plugin_for_types: application/pdf,application/vnd.adobe.xfdf,application/vnd.fdf,application/vnd.adobe.xdp+xml
  • privacy.sanitize.migrateFx3Prefs: True
  • security.warn_viewing_mixed: False

Misc

  • User JS: Yes
  • Accessibility: Yes
the-edmeister
  • Top 10 Contributor
  • Moderator
2748 solutions 21599 answers
Posted

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

When in Safe Mode...

  • The status of plug-ins is not affected.
  • Custom preferences are not affected.
  • All extensions are disabled.
  • The default theme is used, without a persona.
  • userChrome.css and userContent.css are ignored.
  • The default toolbar layout is used.
  • The JIT Javascript compiler is disabled.
  • Hardware acceleration is disabled.

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

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Posted

Helpful Reply

in safe mode i am able to open new windows

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Posted

Question owner

I figured it out... i went to recent updates in my add ons menu and firefox had updated my persona. I deleted that and restarted firefox now i am able to open new windows.

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carterche 0 solutions 1 answers
Posted

Helpful Reply

I am unable to open New window, same Problem for me too

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cor-el
  • Top 10 Contributor
  • Moderator
8296 solutions 78537 answers
Posted

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

If it works in Safe mode or with all extensions (Tools > Add-ons > Extensions) disabled then try to find which is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

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loucashornet 0 solutions 4 answers
Posted

The same situation for me.

With ALL extensions disabled (safe mode or disabled by hand) it perfectly works. If you enable a couple of them then it blocks!!!! Whichever two of my extensions are enanbled, the browser ends up NOT being able to open new windows. Only new tabs!

This situation started after updating in version 20 of Firefox. What's more. After meshing around with enabling-disabling, installing-uninstalling extensions it ended up that the majority of them (employing aspects of browser window) doesn't "appear" to work.

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