I have a problem syncing with my Android phone
I tell FF on my computer to sync by clicking the "I have an account" box. A screen pops up with three fields with numbers and letters. I then go to the sync option in my phone where I'm supposed to enter that information, and I'm given more numbers/letters to put in my computer. I know that sometime ago I set up sync, but it isn't connecting now, and I need to know how to flush the system and start over.
Additional System Details
Installed Plug-ins
- Shockwave Flash 11.6 r602
- Google Update
- Google Talk Plugin Video Accelerator version:0.1.44.23
- Version 3.14.17.11865
- Adobe PDF Plug-In For Firefox and Netscape 10.1.6
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- iTunes Detector Plug-in
- Amazon MP3 Downloader Plugin 1.0.17
- GEPlugin
- 5.1.10411.0
- CANON iMAGE GATEWAY Album Plugin Utility Module for IJ
- NPWLPG
- Office Live Update v1.5
- Windows Activation Technologies Plugin for Mozilla
Application
- Firefox 20.0
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0
- Support URL: http://support.mozilla.org/1/firefox/20.0/WINNT/en-US/
Extensions
- Bookmark to Desktop 0.7.1
- Complete YouTube Saver 4.1.4
- Download YouTube Videos as MP4 1.5.3
- DownloadHelper 4.9.14
- Duplicate This Tab 1.3
- Evernote Web Clipper 5.5
- Fox To Phone 1.2.4
- InstantFox 2.7.9
- MouseControl 1.5.1
- NoSquint 2.1.6
- Pocket 3.0.1
- Speed Dial 0.9.6.14
- Springpad Extension 2.6.1212.17
- Troubleshooter 1.0a
- Zoom Page 5.3
- Clipboard Master Add On 2.5 (Inactive)
- Google Gears 0.5.36.0 (Inactive)
- Java Console 6.0.33 (Inactive)
- Skype Click to Call 6.6.0.11664 (Inactive)
- Zotero 3.0.14 (Inactive)
- Zotero Word for Windows Integration 3.1.11 (Inactive)
Javascript
- incrementalGCEnabled: True
Graphics
- adapterDescription: Intel(R) G41 Express Chipset
- adapterDescription2:
- adapterDeviceID: 0x2e32
- adapterDeviceID2:
- adapterDrivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
- adapterDrivers2:
- adapterRAM: Unknown
- adapterRAM2:
- adapterVendorID: 0x8086
- adapterVendorID2:
- clearTypeParameters: Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 100
- direct2DEnabled: True
- directWriteEnabled: True
- directWriteVersion: 6.2.9200.16492
- driverDate: 2-11-2011
- driverDate2:
- driverVersion: 8.15.10.2302
- driverVersion2:
- info: {u'AzureContentBackend': u'direct2d', u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo'}
- isGPU2Active: False
- numAcceleratedWindows: 3
- numTotalWindows: 3
- webglRenderer: Google Inc. -- ANGLE (Intel(R) G41 Express Chipset)
- windowLayerManagerType: Direct3D 10
Modified Preferences
- accessibility.typeaheadfind: True
- accessibility.typeaheadfind.casesensitive: 1
- accessibility.typeaheadfind.flashBar: 0
- browser.cache.disk.capacity: 358400
- browser.cache.disk.smart_size.first_run: False
- browser.cache.disk.smart_size.use_old_max: False
- browser.cache.disk.smart_size_cached_value: 358400
- browser.places.smartBookmarksVersion: 4
- browser.search.param.yahoo-fr: chr-greentree_ff&type=867034&ilc=12
- browser.search.useDBForOrder: True
- browser.startup.homepage: chrome://speeddial/content/speeddial.xul
- browser.startup.homepage_override.buildID: 20130220104816
- browser.startup.homepage_override.mstone: 20.0
- browser.tabs.loadInBackground: False
- browser.tabs.warnOnClose: False
- browser.zoom.siteSpecific: False
- dom.w3c_touch_events.expose: False
- extensions.lastAppVersion: 20.0
- font.internaluseonly.changed: True
- font.size.variable.x-western: 14
- gfx.direct3d.checkDX10: False
- keyword.URL: http://www.google.com/search?&q=
- network.cookie.prefsMigrated: True
- places.database.lastMaintenance: 1361904219
- places.history.expiration.transient_current_max_pages: 104858
- places.history.expiration.transient_optimal_database_size: 84433632
- plugin.disable_full_page_plugin_for_types: application/pdf
- privacy.cpd.formdata: False
- privacy.cpd.sessions: False
- privacy.donottrackheader.enabled: True
- privacy.popups.showBrowserMessage: False
- privacy.sanitize.migrateFx3Prefs: True
- privacy.sanitize.timeSpan: 2
- security.warn_viewing_mixed: False
Misc
- User JS: No
- Accessibility: Yes
Both devices need to be online at the same time if you want to pair a device with the (3x4) 12-character code.
Sync needs to be set up and working on at least one (desktop) computer, so you can enter the 12-character code, provided by the device (computer) that you want to pair, in three fields to pair a device on the computer that has a working Sync setup.
Enter all details like the account name (email address) and password and the 26-character Sync key manually to connect to an existing sync account instead of using the 12-character code to pair a device if pairing isn't possible.
- open "Tools > Options > Sync" or "Firefox > Set Up Sync"
- click "Set Up Firefox Sync" to go to "Firefox Sync Setup"
- click "I Have an Account" : Connect
- click "I don't have the device with me" at the bottom to enter the account settings (email, password, sync key)
I already have an account synced to one phone. I want to sync another android but can't get to the Firefox sync Setup page. When I go to Tools>Options>Sync I only see the original account. There is no Sync setup and no I Have an Account. I just want 2 different phone synced to Mozilla Firefox and can't figure out how or even IF I can do that.