I have a wierd serch on my computer., how do I get rid of it.
I let someone else use my computer and he put a weird search on my screen. called Whitesmoke I took a picture of it but can't show it to you. My computer is running really slow and hanging up as well. I tried to reset Firefox to default and that didn't work either..
Chosen solution
by cor-elFirefox will create extra "Old Firefox Data" folders with a number appended ("Old Firefox Data-##") if you reset Firefox another time.
Read this answer in context 1Helpful replies
There are two things here.
First, you may have some malware (or simply irritating software) installed at the Windows level that you need to remove using either the Windows control panel or some software that removes malware/annoying software.
These two tools for cleaning up such software are highly regarded and free:
Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free
SUPERAntiSpyware : http://www.superantispyware.com/
Second, you have two Firefox add-ons you probably don't want. Your "More system details" shows them as inactive, but your home page and URL bar search provider were changed, and you also show a user.js file, which can alter your Firefox preferences every time you start up.
If you don't mind digging around a bit, you can fix those changes manually. Otherwise, you can use the Firefox Reset feature. Since you do not have a lot of add-ons, the Reset probably is easiest in this case, but do the system level cleanup first. Then see this article: Reset Firefox – easily fix most problems.
Any luck?
Go to answer 2Additional System Details
Installed Plug-ins
- Shockwave Flash 11.6 r602
- Next Generation Java Plug-in 10.15.2 for Mozilla browsers
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Adobe PDF Plug-In For Firefox and Netscape 10.1.6
- Google Update
- iTunes Detector Plug-in
- The plug-in allows you to open and edit files using Microsoft Office applications
- Office Authorization plug-in for NPAPI browsers
- Logitech Harmony Remote Plugin
- CANON iMAGE GATEWAY Mycamera Plugin
Application
- Firefox 19.0
- User Agent: Mozilla/5.0 (Windows NT 6.1; rv:19.0) Gecko/20100101 Firefox/19.0
- Support URL: http://support.mozilla.org/1/firefox/19.0/WINNT/en-US/
Extensions
- LastPass 2.0.20
- DataMngr 1.0 (Inactive)
- WhiteSmoke B 10.14.65.43 (Inactive)
Javascript
- incrementalGCEnabled: True
Graphics
- adapterDescription: Intel(R) 82945G Express Chipset Family
- adapterDescription2:
- adapterDeviceID: 0x2772
- adapterDeviceID2:
- adapterDrivers: igdumd32
- adapterDrivers2:
- adapterRAM: Unknown
- adapterRAM2:
- adapterVendorID: 0x8086
- adapterVendorID2:
- clearTypeParameters: Gamma: 2200 Pixel Structure: BGR ClearType Level: 0 Enhanced Contrast: 300
- direct2DEnabled: False
- direct2DEnabledMessage: [u'blockedDriver']
- directWriteEnabled: False
- directWriteVersion: 6.2.9200.16492
- driverDate: 9-23-2009
- driverDate2:
- driverVersion: 8.15.10.1930
- driverVersion2:
- info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none'}
- isGPU2Active: False
- numAcceleratedWindows: 0
- numAcceleratedWindowsMessage: [u'']
- numTotalWindows: 1
- webglRenderer: Google Inc. -- ANGLE (Intel(R) 82945G Express Chipset Family)
- windowLayerManagerType: Basic
Modified Preferences
- accessibility.typeaheadfind.flashBar: 0
- browser.cache.disk.capacity: 358400
- browser.cache.disk.smart_size.first_run: False
- browser.cache.disk.smart_size.use_old_max: False
- browser.cache.disk.smart_size_cached_value: 358400
- browser.display.background_color: #C0C0C0
- browser.display.use_system_colors: True
- browser.places.smartBookmarksVersion: 4
- browser.search.useDBForOrder: True
- browser.startup.homepage: http://search.conduit.com/?ctid=CT3279141&octid=CT3279141&SearchSource=61&CUI=UN22864609653824325&UM=UM_ID&UP=SP1391B9A4-FAF1-4DAF-8CAF-58D2F545C446
- browser.startup.homepage_override.buildID: 20130215130331
- browser.startup.homepage_override.mstone: 19.0
- browser.zoom.siteSpecific: False
- dom.mozApps.used: True
- extensions.lastAppVersion: 19.0
- keyword.URL: http://search.conduit.com/ResultsExt.aspx?ctid=CT3279141&SearchSource=2&CUI=UN23918089091398724&UM=UM_ID&q=
- network.cookie.prefsMigrated: True
- places.database.lastMaintenance: 1361477060
- places.history.expiration.transient_current_max_pages: 53458
- places.history.expiration.transient_optimal_database_size: 85532016
- plugin.disable_full_page_plugin_for_types: application/pdf
- privacy.sanitize.migrateFx3Prefs: True
- security.warn_viewing_mixed: False
Misc
- User JS: Yes
- Accessibility: Yes
Helpful Reply
There are two things here.
First, you may have some malware (or simply irritating software) installed at the Windows level that you need to remove using either the Windows control panel or some software that removes malware/annoying software.
These two tools for cleaning up such software are highly regarded and free:
Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free
SUPERAntiSpyware : http://www.superantispyware.com/
Second, you have two Firefox add-ons you probably don't want. Your "More system details" shows them as inactive, but your home page and URL bar search provider were changed, and you also show a user.js file, which can alter your Firefox preferences every time you start up.
If you don't mind digging around a bit, you can fix those changes manually. Otherwise, you can use the Firefox Reset feature. Since you do not have a lot of add-ons, the Reset probably is easiest in this case, but do the system level cleanup first. Then see this article: Reset Firefox – easily fix most problems.
Any luck?
Sorry, I overlooked that you already did a Reset once. Please rename the "Old Firefox Settings" folder on the desktop so you can preserve the original files if you Reset again.
Chosen Solution
Firefox will create extra "Old Firefox Data" folders with a number appended ("Old Firefox Data-##") if you reset Firefox another time.
Question owner
I followed your advice and it ie beautifully gone. It even saved my data! Thank You so much Barb
Question owner
Thank yoiu so much I now know about old firefox and feel comfortable messing with troubleshooting.
Thanks so much Barb