when I call a file in firefox the address bar inserts a backslash (\) in fron of the file name and it will not load
When I call up some files in firefox a backslash is inserted when it loads (http://razorbackpark.com/%5Chole17.htm). Consequently it will not load. If I manually enter the file in the address bar, it loads fine. How do I correct this behavior?
Chosen solution
by jscher2000Hi gjmfim99, since the problem doesn't affect every page, can you list the URLs of the pages that do not work as designed? Otherwise I can't see the problem.
Read this answer in context 0Helpful replies
Is this your website?
On some websites where the author only tested in IE, the link paths actually are written incorrectly in the HTML code. There might be an add-on to quietly correct these URLs behind the scenes, but otherwise you would have to fix them on a case-by-case basis as you are doing now.
Edit: On the hole pages, they are written with a backslash:
<option value="\hole17.htm"> View of Seventeenth Hole</option>Go to answer 2
Additional System Details
Installed Plug-ins
- Shockwave Flash 11.6 r602
- Next Generation Java Plug-in 10.15.2 for Mozilla browsers
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- iTunes Detector Plug-in
- Adobe PDF Plug-In For Firefox and Netscape 10.1.6
- Google Update
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- Plug-in for detecting Nero Kwik Media.
- Dragon NaturallySpeaking Rich Internet Application Support - Plugin
- Coupons, Inc. Coupon Printer Plugin
- Coupons, Inc. Coupon Printer DLL
- GEPlugin
- 5.1.10411.0
- Windows Activation Technologies Plugin for Mozilla
- HP Product Detection Plugin
- HP Active Check Plugin
Application
- Firefox 19.0
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0
- Support URL: http://support.mozilla.org/1/firefox/19.0/WINNT/en-US/
Extensions
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- Dragon NaturallySpeaking Rich Internet Application Support 1.0.0.6
- HP Detect 1.0.15.0
- LastPass 2.0.20
- Troubleshooter 1.0a
- VMware OpsCloud Assistant 1.21.1
- Complitly - Speed up your search with your personal search suggestions tool 1.1 (Inactive)
- Content Blocker 13.0.1.4250 (Inactive)
- Default Manager 2.2 (Inactive)
- Freecorder Toolbar 5.0.0.0 (Inactive)
- Freecorder YouTube Download Wizard 1.1.10 (Inactive)
- Funmoods.com 1.5.0 (Inactive)
- Kaspersky URL Advisor 13.0.1.4250 (Inactive)
- Safe Money 13.0.1.4250 (Inactive)
- Search Helper Extension 1.0 (Inactive)
- Virtual Keyboard 13.0.1.4250 (Inactive)
- WinZipBar Community Toolbar 3.18.0.7 (Inactive)
Javascript
- incrementalGCEnabled: True
Graphics
- adapterDescription: ATI Radeon HD 3200 Graphics
- adapterDescription2:
- adapterDeviceID: 0x9610
- adapterDeviceID2:
- adapterDrivers: aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
- adapterDrivers2:
- adapterRAM: 512
- adapterRAM2:
- adapterVendorID: 0x1002
- adapterVendorID2:
- clearTypeParameters: Gamma: 2200 Pixel Structure: BGR ClearType Level: 100 Enhanced Contrast: 400
- direct2DEnabled: True
- directWriteEnabled: True
- directWriteVersion: 6.1.7601.17789
- driverDate: 4-19-2011
- driverDate2:
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- driverVersion2:
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- isGPU2Active: False
- numAcceleratedWindows: 1
- numTotalWindows: 1
- webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 3200 Graphics)
- windowLayerManagerType: Direct3D 10
Modified Preferences
- accessibility.typeaheadfind.flashBar: 0
- browser.cache.disk.capacity: 358400
- browser.cache.disk.smart_size.first_run: False
- browser.cache.disk.smart_size.use_old_max: False
- browser.cache.disk.smart_size_cached_value: 358400
- browser.places.smartBookmarksVersion: 4
- browser.search.suggest.enabled: False
- browser.startup.homepage: http://goodshepherdnwa.org/wp-admin/
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- browser.startup.homepage_override.mstone: 19.0
- dom.mozApps.used: True
- extensions.lastAppVersion: 19.0
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- gfx.direct3d.checkDX10: False
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- network.cookie.prefsMigrated: True
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- plugin.disable_full_page_plugin_for_types: application/pdf
- privacy.cpd.cookies: False
- privacy.cpd.siteSettings: True
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- security.warn_viewing_mixed: False
Misc
- User JS: Yes
- Accessibility: No
Hello gjmfim99,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:
- Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
- Under "Time range to clear", select "Everything".
- Now, click the arrow next to Details to toggle the Details list active.
- From the details list, check Cache and Cookies and uncheck everything else.
- Now click the Clear now button.
Further information can be found in the Clear your cache, history and other personal information in Firefox article.
Did this fix your problems? Please report back to us!
Helpful Reply
Is this your website?
On some websites where the author only tested in IE, the link paths actually are written incorrectly in the HTML code. There might be an add-on to quietly correct these URLs behind the scenes, but otherwise you would have to fix them on a case-by-case basis as you are doing now.
Edit: On the hole pages, they are written with a backslash:
<option value="\hole17.htm"> View of Seventeenth Hole</option>
Modified by jscher2000
Question owner
I took the backslash out of file and it worked in that file. When I go to a file from the original file, some of the goto filenames work and some don't. The ones that don't show the \ in the address bar even though it is not in the code of that file.
Try to clear the cache:
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (MAC)
Question owner
That did not help..Interesting that it totally works in IE9. There has to be something unique with Firefox.
Can you post a link to a not working page?
Question owner
This page works: http://razorbackpark.com/layout.htm
This page partially works. If you click on different hole views in the box, some work and some don't. http://razorbackpark.com/hole4.htm
IE automatically flips a backslash so it works as a forward slash; Firefox does not do that.
On the hole3.htm page, there is an error in the script in the drop-down control:
<select name="layout" size="1" id="layout" style="font-size: 11px; font-family: Arial" onChange="if(options[selectedIndex].value) window.location.href= (options[selectedIndex].value)>"
In the above tag, the closing quotation mark is supposed to be before the >, not after it. Including the > inside the closing quotation mark causes a script error.
Note: This is not an exhaustive review of the site, I just happened to notice that one in going through the first few holes.
Modified by jscher2000
Chosen Solution
Hi gjmfim99, since the problem doesn't affect every page, can you list the URLs of the pages that do not work as designed? Otherwise I can't see the problem.