Recent answers to How to turn off the "untrusted connection" thing?https://support.mozilla.org/en-US/questions/9519202013-06-06T08:46:17-07:00I think this thread has run its course. It is getting rather long without providing any fresh answer2013-06-06T08:46:17-07:00John99https://support.mozilla.org/en-US/questions/951920?page=3#answer-443538<p>I think this thread has run its course. It is getting rather long without providing any fresh answers to the original question.
</p><p><em>Philipp</em> has mentioned in a post immediately above the importance of these warnings. I have tried to add some (hopefully) <a href="/questions/951920?page=3#answer-441905" rel="nofollow">useful links</a> in my last post.
</p><p>I will now close this thread.
</p>@Bugs1776, due to the grave security implications this would have, it is not possible (& won't b2013-06-06T05:13:53-07:00philipphttps://support.mozilla.org/en-US/questions/951920?page=3#answer-443455<p>@Bugs1776, due to the grave security implications this would have, it is not possible (&amp; won't be possible in any browser) to generally disable warnings about errors in secure connections.
</p><p>for all others that are affected by this issue &amp; want to troubleshoot it, please follow the advice from moderator john99 above and <strong><a href="https://support.mozilla.org/questions/new" rel="nofollow">open a new question</a></strong>.
</p><p>the problem can have multiple causes (among others: wrong date &amp; time, misconfigured security software, something tampering with your network traffic, misconfigured servers, hacked servers, expired certificates, self-signed certificates), so just adding "me too" comments won't be enough to offer you effective help for your individual situation. therefore it would be necessary to know what's the exact error code you're getting, which kind of security software is running on your system,...
</p>I'd like to add to this as I have the same issue with v21. I don't want to know how to fix the certi2013-06-06T04:47:04-07:00Bugs1776https://support.mozilla.org/en-US/questions/951920?page=3#answer-443446<p>I'd like to add to this as I have the same issue with v21. I don't want to know how to fix the certificate; I also don't want to know how to insure my time and date are set correctly; I don't want to know why I am getting this error; I want to know how to disable the "feature" as i do not want FF acting as my nanny on the internet.
</p><p>Any other responses that do not specifically address specifically how to disable the part of FF that is preventing me from accessing sites, is not helping, is not appreciated, and understandably elicits colorful language from people.
</p>just fyi your clock can get off and not automatically reset when the date is over a year off the clo2013-06-03T03:15:18-07:00blazeatrailhttps://support.mozilla.org/en-US/questions/951920?page=3#answer-442473<p>just fyi your clock can get off and not automatically reset when the date is over a year off the clock will not be able to update trough the internet. dont ask me how or why this is, it is just like the problem your having with not being able to get rid of that message
</p>Why do people keep saying that? "Ohhh, just change your clock to the correct date and time?" Who h2013-05-31T23:47:15-07:00jpcrecomhttps://support.mozilla.org/en-US/questions/951920?page=3#answer-441929<p>Why do people keep saying that? "Ohhh, just change your clock to the correct date and time?" Who has the WRONG time on their clock? Of course my clock is accurate. Of course my date is accurate. Do you people even realize how windows clocks even work? It's automated and accurate. I would have to really make an effort to have an incorrect time on my computer.
</p><p>Stop saying that's the solution. That's not it.
</p>time and date solution worked for me thanks here is the solution just set your date and time correct2013-05-31T22:33:58-07:00blazeatrailhttps://support.mozilla.org/en-US/questions/951920?page=3#answer-441919<p>time and date solution worked for me thanks here is the solution just set your date and time correctly and it will fix the problem just got done fixing mine have a good day
</p>Rapid Release Cycle
This forum is not for discussion of development issues. Yes we all see that the 2013-05-31T20:45:54-07:00John99https://support.mozilla.org/en-US/questions/951920?page=3#answer-441905<p><u>Rapid Release Cycle</u><br>
This forum is not for discussion of development issues. <br>Yes we all see that the rapid release cycle has downsides, but it also brings advantages. Browsers have to evolve to deal with new devices and features, and to quickly and continuously deal with security issues. In my opinion it is not that <em>Mozilla Firefox</em> does not care. It is just not possible to support the many previous versions. Firefox does remain very customisable. This listing may be useful
</p>
<ul><li><a href="http://www.mozilla.org/about/forums/" rel="nofollow">http://www.mozilla.org/about/forums/</a>
</li><li>and short comments for developer attention may be made using<br><a href="https://input.mozilla.org/en-US/feedback" rel="nofollow">https://input.mozilla.org/en-US/feedback</a> <br>(Use a current Firefox version )
</li></ul>
<p><u>New or unresolved support questions</u><br>
If you have a problem and are not the Original Poster please start your own question (in accordance with the <a href="/en-US/kb/mozilla-support-rules-guidelines" rel="nofollow">guidelines</a>). By all means read this thread for information. If you think your own question is strongly related to this thread start your own question and then mention your post in this thread so that others may find it if they wish.
</p><p><u>Some Useful Links</u><br>
</p>
<ul><li> <a href="/en-US/kb/connection-untrusted-error-message" rel="nofollow">"This Connection is Untrusted" error message appears - What to do</a>
</li><li> <a href="http://kb.mozillazine.org/Error_loading_websites" rel="nofollow">http://kb.mozillazine.org/Error_loading_websites</a>
</li><li><a href="http://kb.mozillazine.org/Error_loading_secure_sites" rel="nofollow">http://kb.mozillazine.org/Error_loading_secure_sites</a>
</li><li><a href="/en-US/kb/secure-connection-failed-firefox-did-not-connect" rel="nofollow">Secure connection failed and Firefox did not connect</a>
</li><li><a href="http://kb.mozillazine.org/About:config" rel="nofollow">http://kb.mozillazine.org/About:config</a> (Advanced Firefox Settings)
</li><li><a href="/en-US/kb/how-clear-firefox-cache" rel="nofollow">How to clear the Firefox cache</a>
</li></ul>Tyler,
I have V21 and my date and time is set correctly and yet, I have the SAME issue as Beagle-3.
2013-05-31T11:10:16-07:00meevaleriehttps://support.mozilla.org/en-US/questions/951920?page=3#answer-441804<p>Tyler,
</p><p>I have V21 and my date and time is set correctly and yet, I have the SAME issue as Beagle-3.
</p><p>Even more frustrating is that when the page appears, there is not a bypass button, so I cannot go to site I have been using for 4 years.
</p><p>Does that make sense to you?
</p><p>What is frustrating to many of us who adopted Firefox very early is that it is becoming very IE-like. Your attitude of "If you just upgrade, everything will be fine" wouldn't be so bad if it were actually true.
</p><p>For those of us who have upgraded regularly only to have more and more problems with every upgrade, it comes across as completely clueless and uncaring...and a wee bit lazy.
</p><p>I'd prefer to use Firefox for most things particularly as it allow tabs to be next to the browser window, but y'all are not making it easy.
</p><p>For now, I'm just one of the growing users who is turning to other browsers, and is having to sometimes switch browsers depending upon the site I'm using. Doesn't make much sense, but since y'all seemed determined to not actually dig into the issue for us or even seem to care much, I don't see what choice we have.
</p><p>Perhaps if you'd offer to share the screen with one of us - either put-up or blank-up, you'd have a less irritated audience.
</p><p>We just want a way to avoid the headaches for sites we know are safe even if y'all programmers don't.
</p>Just so Beagle doesn't think this is only happening to him, I'm in the same situation.
It only occ2013-05-24T00:12:36-07:00jpcrecomhttps://support.mozilla.org/en-US/questions/951920?page=3#answer-439366<p>Just so Beagle doesn't think this is only happening to him, I'm in the same situation.
</p><p>It only occurs when I am connected to company's network - but it also ONLY happens on Firefox and has ONLY started recently. One of the recent updates made the browser completely unusable while at work because any secure site I went to gave me the error.
</p><p>And even when I clicked "permanently store", it didn't matter. Every time I went to gmail or facebook, or hell even ran a google search, I would get the untrusted certificate.
</p><p>Yes, my clock is set properly. I have no idea what it is, but because mozilla hasn't provided a clear and simple fix like in the settings (like ignore this idiotic warning), I've stopped using Firefox.
</p><p>I just upgraded to the most recent version (21 now apparently) and I still get this annoying error every https site I go to. I hate it, and I will never use Firefox again until it's fixed.
</p>Had to both clear cache and pick a new server for the computer to synch to. Somehow it was *appeari2013-04-30T09:54:35-07:00carmanjhttps://support.mozilla.org/en-US/questions/951920?page=2#answer-433142<p>Had to both clear cache and pick a new server for the computer to synch to. Somehow it was *appearing* to synch, and the time certainly looked up-to-date with my (good quality but not atomic time) household clocks. But then there was still the cache problem, so I was glad to have both updates. Thanks!
</p>another thing you can try is holding down the shift button as u double click the firefox icon to lau2013-04-30T05:04:39-07:00supernova777https://support.mozilla.org/en-US/questions/951920?page=2#answer-433039<p>another thing you can try is holding down the shift button as u double click the firefox icon to launch firefox and select "reset" option to fully reset to defaults... or u can make a new user on your computer which would automatically use a new firefox profile..
</p>you are getting the error becuase your clock is wrong, and its trying to validate the secure connect2013-04-30T05:02:00-07:00supernova777https://support.mozilla.org/en-US/questions/951920?page=2#answer-433038<p>you are getting the error becuase your clock is wrong, and its trying to validate the secure connection and its failing due to your clock being wrong, to fix it, just go into your date + time settings in your Operating system and synchronize your date+time with the internet time server, you have this option in most modern operating systems..worst case scenario if u set it manually even as exact as u can, you should be within valid range..
</p><p>firefox seems to be more particular about this then other browsers..
i hope they add in some code to at least notify the user that the date+time could be responsible for the error..
good luck!
</p>Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
Firefox/Tools &g2013-04-29T12:18:47-07:00cor-elhttps://support.mozilla.org/en-US/questions/951920?page=2#answer-432864<p>Clear the cache and the cookies from sites that cause problems.
</p><p>"Clear the Cache":
</p>
<ul><li>Firefox/Tools &gt; Options &gt; Advanced &gt; Network &gt; Cached Web Content: "Clear Now"
</li></ul>
<p>"Remove Cookies" from sites causing problems:
</p>
<ul><li>Firefox/Tools &gt; Options &gt; Privacy &gt; Cookies: "Show Cookies"
</li></ul>
<ul><li><a href="http://kb.mozillazine.org/Error_loading_websites" rel="nofollow">http://kb.mozillazine.org/Error_loading_websites</a>
</li></ul>Well, after going through the about:config page modification, I seem to be getting to some sites tha2013-04-29T10:21:13-07:00carmanjhttps://support.mozilla.org/en-US/questions/951920?page=2#answer-432838<p>Well, after going through the about:config page modification, I seem to be getting to some sites that I couldn't get to for a while. However, other sites still go through multiple hunts for certificates and frequently don't load properly (such that I can't log in). There's still some other problem going on in Firefox.
</p>Hi carmanj,
I'm afraid Firefox won't even let me get to about.config. It keeps trying to go to www.2013-04-28T21:55:32-07:00John99https://support.mozilla.org/en-US/questions/951920?page=2#answer-432642<p>Hi carmanj,
</p><pre><em>I'm afraid Firefox won't even let me get to about.config. It keeps trying to go to www.about.config, </em>
</pre>
<p>It is <em>about<strong>:</strong>config</em> with a colon <strong>:</strong><br> not about dot config
</p>It is about:config with a colon (:) and not a dot (.) because about: is a protocol like http: and is2013-04-28T21:44:46-07:00cor-elhttps://support.mozilla.org/en-US/questions/951920?page=2#answer-432639<p>It is <b>about:config</b> with a colon (:) and not a dot (.) because about: is a protocol like http: and is used to access special built-in pages
</p>I'm afraid Firefox won't even let me get to about.config. It keeps trying to go to www.about.config2013-04-28T21:11:13-07:00carmanjhttps://support.mozilla.org/en-US/questions/951920?page=2#answer-432634<p>I'm afraid Firefox won't even let me get to about.config. It keeps trying to go to www.about.config, and then gives the error "connection to the server was reset while the page was loading".
</p>The "url" of about:config is where the settings typically are.
I can't remember exactly which one t2013-04-28T10:25:55-07:00johnwernekenhttps://support.mozilla.org/en-US/questions/951920?page=2#answer-432505<p>The "url" of about:config is where the settings typically are.
</p><p>I can't remember exactly which one turns of that warning/rejection, but I think it may be the one discussed here: <a href="http://www.ehow.com/how_8226463_disable-invalid-ssl-firefox.html" rel="nofollow">http://www.ehow.com/how_8226463_disable-invalid-ssl-firefox.html</a>
</p>I'm also having this problem with Firefox 20; I've checked the computer time and it seems to be corr2013-04-28T10:10:11-07:00carmanjhttps://support.mozilla.org/en-US/questions/951920?page=2#answer-432497<p>I'm also having this problem with Firefox 20; I've checked the computer time and it seems to be correct (OK, OK, I don't have an atomic clock to compare it to but I shouldn't need to). The eset link was unhelpful; pointing me to page 114 of a 118-page technical manual is not a useful customer support action.
</p><p>Even though I would rather use firefox I've had to switch to google chrome. At least it works.
</p>I'm having the same problem with Firefox 20. It started 2 days ago. I've temporarily switched to Chr2013-04-28T01:00:42-07:00ladycat999https://support.mozilla.org/en-US/questions/951920?page=2#answer-432267<p>I'm having the same problem with Firefox 20. It started 2 days ago. I've temporarily switched to Chrome because EVERY website I go to is "untrusted". Yahoo, Facebook, Google, Amazon, Mozilla, and everywhere else. Clicking the exception doesn't "stick", because just going to another page in the same "excepted" site triggers the untrusted thing again. Firefox is completely unusable.
</p><p>I googled and found hundreds of people having the same issue. The time/date "fix" doesn't work! The other suggested "fixes" I've tracked down don't work. I even tried disabling all plugins, no worky.
</p><p>I'm updated to the latest version so I can't update FF again until there's something else to update to, and I'm hoping when that happens, this bug will be fixed!
</p>