Running FF in 2 different user accounts on my Mac, when I return from one user FF has crashed most of the time.
Running FF 19 on Mac OS X 10.6.8. Running FF in one user account, then I switch to another user account (on my Mac not in the browser). Say I start FF in the 2nd account, then switch back to the 1st account only to find FF has crashed. I restart FF and switch back to the 2nd user. FF has crashed there too. This happens over 90% of the time.
Additional System Details
Installed Plug-ins
- Shockwave Flash 11.6 r602
- Displays Java applet content, or a placeholder if Java is not installed.
- DivX VOD Helper Plug-in
- DivX Plus Web Player version 2.2.2.14
- Office Live Update v1.0
- The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
- The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
- Facebook Video Calling by Skype
- 5.0.61118.0
- Coupons Inc., Coupon Printing FireFox Plugin
- RealPlayer Plugin
- iPhoto6
- npmnqmp 071303000004
Application
- Firefox 19.0
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:19.0) Gecko/20100101 Firefox/19.0
- Support URL: http://support.mozilla.org/1/firefox/19.0/Darwin/en-US/
Extensions
- DownloadHelper 4.9.14
- Greasemonkey 1.7.1
- Multiple Tab Handler 0.7.2012122901
- MWAddon Client 1.46.1
- Readability 2.4
- Scriptish 0.1.8
- Troubleshooter 1.0a
- Zynga Community Toolbar 3.18.0.7
- DivX Plus Web Player HTML5 <video> 2.1.2.172 (Inactive)
Javascript
- incrementalGCEnabled: True
Graphics
- adapterDescription:
- adapterDeviceID: 0x 393
- adapterDrivers:
- adapterRAM:
- adapterVendorID: 0x10de
- driverDate:
- driverVersion:
- info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none'}
- numAcceleratedWindows: 2
- numTotalWindows: 2
- webglRenderer: NVIDIA Corporation -- NVIDIA GeForce 7300 GT OpenGL Engine
- windowLayerManagerType: OpenGL
Modified Preferences
- accessibility.blockautorefresh: True
- accessibility.typeaheadfind: True
- accessibility.typeaheadfind.flashBar: 0
- browser.cache.disk.capacity: 358400
- browser.cache.disk.smart_size.first_run: False
- browser.cache.disk.smart_size.use_old_max: False
- browser.cache.disk.smart_size_cached_value: 358400
- browser.history_expire_days.mirror: 180
- browser.places.smartBookmarksVersion: 4
- browser.search.useDBForOrder: True
- browser.sessionstore.restore_on_demand: False
- browser.startup.homepage: http://imagicwonders.com/
- browser.startup.homepage_override.buildID: 20130215130331
- browser.startup.homepage_override.mstone: 19.0
- browser.tabs.loadInBackground: False
- dom.disable_window_move_resize: True
- dom.max_chrome_script_run_time: 0
- dom.max_script_run_time: 0
- extensions.lastAppVersion: 19.0
- font.size.fixed.x-western: 14
- font.size.variable.x-western: 18
- general.autoScroll: False
- gfx.blacklist.webgl.msaa: 4
- keyword.URL: chrome://browser-region/locale/region.properties
- network.cookie.prefsMigrated: True
- places.database.lastMaintenance: 1361870045
- places.history.expiration.transient_current_max_pages: 104858
- places.history.expiration.transient_optimal_database_size: 167772160
- places.last_vacuum: 1304831068
- plugin.disable_full_page_plugin_for_types: application/pdf
- privacy.cpd.cookies: False
- privacy.cpd.formdata: False
- privacy.cpd.history: False
- privacy.cpd.sessions: False
- privacy.donottrackheader.enabled: True
- privacy.sanitize.migrateFx3Prefs: True
- privacy.sanitize.timeSpan: 0
- security.warn_viewing_mixed: False
Misc
- User JS: No
- Accessibility: No
If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website.
See:
Question owner
I have dozens of crash reports, the latest is bp-86734c41-11f0-421d-8ddb-82c012130228. I can provide as many more as would be helpful.
bp-86734c41-11f0-421d-8ddb-82c012130228 2/28/13 1:03 AM bp-03100a14-93f5-402b-a414-04a202130228 2/27/13 11:57 PM bp-8252e461-1429-44a2-85c4-00d302130228 2/27/13 11:38 PM bp-1eed7d97-821e-41f0-9bd9-9df912130228 2/27/13 10:39 PM 45C7E18D-B2AC-4106-A840-A7EA688296D62/27/1310:31 AM bp-4990be07-5612-46b4-be3a-f94d42130227 2/27/13 7:44 AM bp-ae6e1df9-0eca-4c55-8195-3e79d2130227 2/26/13 11:53 PM bp-93b0e2ee-e999-47da-904b-71bd52130227 2/26/13 11:36 PM bp-aade19a5-53df-4322-a615-ebc2c2130227 2/26/13 7:26 PM bp-3b7cdc6c-4770-4034-b7d2-084602130226 2/26/13 3:36 PM bp-f11d2a8c-708d-493f-969b-122de2130226 2/26/13 4:33 AM bp-515261d3-f887-4c2f-a698-b8ebb2130226 2/25/13 11:31 PM bp-32c50040-2518-4412-a8ee-87d412130226 2/25/13 10:45 PM
Modified by cor-el
That is a problem with the graphic display driver.
Try to update the graphic display driver.
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes