Unable to access particular website but others have no problem
I am unable to access schiffradio.com
Additional System Details
Installed Plug-ins
- iTunes Detector Plug-in
- Google Update
- Adobe PDF Plug-In For Firefox and Netscape 10.1.6
- np-mswmp
- Shockwave Flash 11.5 r502
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- GEPlugin
- 4.1.10329.0
- ActiveTouch General Plugin Container Version 105
- Sling Player Plug-In for Mozilla
- NPWLPG
- The plug-in allows you to open and edit files using Microsoft Office applications
Application
- Firefox 19.0
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0
- Support URL: http://support.mozilla.org/1/firefox/19.0/WINNT/en-US/
Extensions
- AddThis 3.5.9
- Ask Toolbar 3.14.0.100013
- Troubleshooter 1.0a
- WebSlingPlayer 1.5.2.125
- WinZipBar Community Toolbar 3.18.0.7
- HP Smart Web Printing 4.51 (Inactive)
- Norton Vulnerability Protection 11.1.1.5 - 3 (Inactive)
- Skype Click to Call 5.9.0.9216 (Inactive)
Javascript
- incrementalGCEnabled: True
Graphics
- adapterDescription: Intel(R) HD Graphics
- adapterDescription2:
- adapterDeviceID: 0x0046
- adapterDeviceID2:
- adapterDrivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
- adapterDrivers2:
- adapterRAM: Unknown
- adapterRAM2:
- adapterVendorID: 0x8086
- adapterVendorID2:
- direct2DEnabled: False
- direct2DEnabledMessage: [u'tryNewerDriver', u'8.1500.1000.2202']
- directWriteEnabled: False
- directWriteVersion: 6.1.7601.17789
- driverDate: 2-20-2010
- driverDate2:
- driverVersion: 8.15.10.2086
- driverVersion2:
- info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none'}
- isGPU2Active: False
- numAcceleratedWindows: 1
- numTotalWindows: 1
- webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics)
- windowLayerManagerType: Direct3D 9
Modified Preferences
- accessibility.typeaheadfind.flashBar: 0
- browser.cache.disk.capacity: 358400
- browser.cache.disk.smart_size.first_run: False
- browser.cache.disk.smart_size.use_old_max: False
- browser.cache.disk.smart_size_cached_value: 358400
- browser.display.background_color: #C0C0C0
- browser.display.use_system_colors: True
- browser.places.smartBookmarksVersion: 4
- browser.startup.homepage: http://weather.msn.com/|http://www.google.com/ig?hl=en
- browser.startup.homepage_override.buildID: 20130215130331
- browser.startup.homepage_override.mstone: 19.0
- dom.mozApps.used: True
- extensions.lastAppVersion: 19.0
- keyword.URL: http://search.conduit.com/ResultsExt.aspx?ctid=CT3106777&SearchSource=2&q=
- network.cookie.prefsMigrated: True
- places.database.lastMaintenance: 1361801001
- places.history.expiration.transient_current_max_pages: 102076
- places.history.expiration.transient_optimal_database_size: 163320298
- plugin.disable_full_page_plugin_for_types: application/pdf
- privacy.cpd.downloads: False
- privacy.cpd.formdata: False
- privacy.cpd.history: False
- privacy.cpd.sessions: False
- privacy.sanitize.migrateFx3Prefs: True
- privacy.sanitize.timeSpan: 0
- security.warn_viewing_mixed: False
Misc
- User JS: No
- Accessibility: Yes
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Reset Firefox – easily fix most problems article.
Did this fix your problems? Please report back to us!
Question owner
This did not fix the problem
Do you get an error message when going to that page?
Question owner
I'm just getting the spinning circle
Have you restarted your computer/ router / modem and checked your firewall settings?
Question owner
I am at a hotel and have tried multiple networks. I have also restarted my computer.
