Why can't I use Redbox on Firefox? I have to revert to IE for it.
I can't log in to my Redbox account.
Additional System Details
Installed Plug-ins
- Shockwave Flash 11.6 r602
- SiteAdvisor
- Next Generation Java Plug-in 1.6.0_37 for Mozilla browsers
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- RealJukebox Netscape Plugin
- RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
- RealPlayer(tm) HTML5VideoShim Plug-In
- RealPlayer(tm) LiveConnect-Enabled Plug-In
- RealPlayer Download Plugin
- McAfee MSC FF plugin DLL
- Adobe PDF Plug-In For Firefox and Netscape "9.5.2"
- 4.1.10329.0
- Picasa plugin
- NPWLPG
- Adobe Shockwave for Director Netscape plug-in, version 11.6.3.633
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- The plug-in allows you to open and edit files using Microsoft Office applications
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
More Information
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
See also: