firefox only downloads
Firefox has been working fine then suddenly, I can only download a movie file. Typically, when I clicked on a link, the movie would open in Firefox. Now, when I click on the link, it asks if I want to open it and if I say yes, I downloads the file. I have checked the applications and associated actions and do not see an issue.
Additional System Details
Installed Plug-ins
- Shockwave Flash 11.5 r502
- Microsoft Office for Mac SharePoint Browser Plug-in
- Office Live Update v1.0
- Displays Java applet content, or a placeholder if Java is not installed.
- The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
- LogMeIn remote control components
- doubleTwist Web Plugin
- The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
- iPhoto6
Application
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:19.0) Gecko/20100101 Firefox/19.0
More Information
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Reset Firefox – easily fix most problems article.
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Question owner
Hi,
Thanks for the info. Unfortunately, it did not work. The files still download then open.