I get the following error: SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)
Secure Connection Failed
An error occurred during a connection to www.facebook.com.
SSL received a record that exceeded the maximum permissible length.
(Error code: ssl_error_rx_record_too_long)
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken
Additional System Details
Installed Plug-ins
- Google Update
- Shockwave Flash 11.2 r202
- 4.1.10329.0
- Adobe PDF Plug-In For Firefox and Netscape
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
- DRM Netscape Network Object
- Npdsplay dll
- DRM Store Netscape Plugin
Application
- User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
More Information
i cant connect to facebook please help me. its about Firefox and googlechrome too.
hello, if this affecting multiple browsers then it might be an issue with security software or anything else that is interfering with your network traffic. without further information about your system this is difficult to diagnose though unfortunately.
please run a full scan of your system with the security software already in place and different tools like the free version of malwarebytes, microsoft safety scanner & kaspersky security scan.
Also check the connection settings.
- Tools > Options > Advanced : Network : Connection > Settings
- https://support.mozilla.org/kb/Options+window+-+Advanced+panel
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if the "Use the system proxy settings" setting or one of the others doesn't work properly.
See "Firefox connection settings":