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Starting today, Firefox will not open Adobe Acrobat files in Adobe Reader, despite my putting Reader as default in Applications tab.

Posted

Until today, I had no trouble opening Adobe Acrobat files with Adobe Reader 9.5. (I need to use an old version of Adobe Reader, because I use a program called Macro Express that does not recognize later versions.) Starting this morning, when I click on an Acrobat file, I am asked which program I want to open it with. Even when I click "Do this automatically...", it doesn't do so. It asks me every time. I went into Tools, Applications, and changed all of the pdf related issues to open with Adobe Reader 9.5. This also doesn't work.

Chosen solution

by philipp

go to firefox options > applications & define the default action for the portable document format (pdf).

View PDF files in Firefox without downloading them

Read this answer in context 22

Helpful replies

What I did was to reinstall/upgrade Adobe Reader, then there is an new option showing up in Firefox > options > applications > Portable Document Format(PDF), which is "use adobe acrobat in Firefox". Choose this one, then I managed again to open PDF files with Adobe Reader internally in Firefox.

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Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape "9.5.3"
  • Next Generation Java Plug-in 1.6.0_37 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 5.1.10411.0
  • Shockwave Flash 11.1 r102
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Motive Plugin for Mozilla Browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

alco
  • Top 25 Contributor
18 solutions 140 answers
Posted

Hi KevinBrau,
you could try the Adobe Reader plugin for Firefox. Details on how to use it can be found in this article:

Use the Adobe Reader plugin to view or download PDF files

Also, have a look at this article:
View PDF files in Firefox without downloading them
Hope that helped you! Please report back!

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pheP 0 solutions 2 answers
Posted

Firefox 19 will not open Abode Acrobat in an external Acrobat window. The document is opened within the browser but not as an Acrobat document as far as I can tell - I can't save it and the text is fuzzy (screen shot enclosed). This just started with version 19. I don't have any acrobat plugins, my Acrobat internet preference is unchecked for open in browser, and Acrobat 9.5 is set as the default program to open pdfs in applications. Internet Explorer opens identical pages directly into Acrobat, and not within the browser. This seems to be a FF19 issue. The only other issue is that I had a failed Javascript update installation earlier today (FF19 was installed automatically today as well). Any help would be welcomed. thanks

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hohoking 0 solutions 2 answers
Posted

This is a new build-in feature together with Firefox 19.

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philipp
  • Top 10 Contributor
926 solutions 4650 answers
Posted

Chosen Solution

go to firefox options > applications & define the default action for the portable document format (pdf).

View PDF files in Firefox without downloading them

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pheP 0 solutions 2 answers
Posted

Thank you for letting me know about the built-in pdf reader in FF19.

However it takes some doing to be able to use Acrobat to view the files externally. Simply setting the options for pdfs to open in Acrobat does not work - I already had checked this setting to make certain that it pointed to Acrobat for pdfs. What I had to do was two things:

1) In the config file I had to set pdfjs to true, as detailed in the above kb link 2) I had to enable an Acrobat plug-in

With this I can now click on a pdf link in the browser and have it open externally in Acrobat.

At least this worked for the one PC that I got to work, which has Acrobat 10 and an Acrobat 10 plugin. Firefox does not like the Acrobat 9.4 plugin, so I'm not sure that I will be able to get this to work on my machine with Acrobat 9.4.

It would certainly be nice if FF fixed the built-in viewer so that it obeyed the options settings, or included some other easy fix. This was apparently a bug in the past but supposedly had been fixed.

If all else fails then I discovered that the built-in pdf reader has an action button that will allow download of the document.

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hohoking 0 solutions 2 answers
Posted

Helpful Reply

What I did was to reinstall/upgrade Adobe Reader, then there is an new option showing up in Firefox > options > applications > Portable Document Format(PDF), which is "use adobe acrobat in Firefox". Choose this one, then I managed again to open PDF files with Adobe Reader internally in Firefox.

Modified by hohoking

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cor-el
  • Top 10 Contributor
  • Moderator
8279 solutions 78350 answers
Posted

Try to delete the mimeTypes.rdf file in the Firefox Profile Folder to reset all file actions.

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rtroper 0 solutions 1 answers
Posted

Starting today, Firefox will not open Adobe Acrobat files in Adobe Reader, despite my putting Reader as default in Applications tab. I have the same problem. I have performed most of the above suggestions except the last one which is too complicated. Can't Mozilla fix this problem. I am only able to print pdf files if I first download them. Please help.

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uoptions 0 solutions 3 answers
Posted

Thank you! I thought that I was losing my mind. C'mon developers, this is kind of a biggie. I went back to ver 18.x until this is fixed.

I got ver 19 to work thanks to the suggestions above from the 'Tools, Options, Applications' menu and re-set all instances of 'Content Type' to use the Reader directly. I'll try it with the later suggestion of re-configuring the 'Portable Document Format' to Adobe Acrobat in Firefox. I have a Professional version of Adobe and have to admit that I rather like opening these documents directly in Adobe Pro with access to the full range of menu functions.

I was reminded of the usefulness of manually configuring how Firefox handles applications from this 'ladybug'. But hey, my preferences still don't help the unsuspecting users who suddenly discover that the Reader won't work at all.  :-).

Thanks, again, for the totally excellent help.

Modified by uoptions

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Posted

Question owner

Yes, it's them, not us. I used a Macro Express utility to toggle between "Save" and "View". (It's time consuming to do open Tools Options Applications etc manually each time.) This is unwieldy, but workable. Of course, not a practical solution for other people. Thanks for your suggestion to return to version 18.

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uoptions 0 solutions 3 answers
Posted

Thanks, Kevin! I reconfigured Adobe as per the suggestion above for the Reader. It now works in ver 19 the way that I want the application to work by opening my version of Adobe Pro directly. So, I was reminded of the beauty of manually controlling how Firefox handles applications.

Nevertheless, this 'opportunity' reminded me that Mozilla was aware of the problem and still released ver 19 on its unsuspecting user base. A more proactive release might have included an alert for all users on how to fix the Adobe Reader problem temporarily by reacquainting their users with the manual configuration settings for the handling of applications in Firefox. Just a thought from a humble and lowly user.

Mozilla is the true humanitarian here with its free and fantastic browser (using it since the very beginning all those vers ago...:-), that somehow the sides might find a way to come together and fix this essential element of the web browsing experience. I'm hoping that it's not about intellectual property or anything litigious. Enough already from the bad precedent of the entertainment industry that harms everyone.

Good luck & be well!

Modified by uoptions

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uoptions 0 solutions 3 answers
Posted

Thank you! That worked!

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Raven23 0 solutions 1 answers
Posted

My Adobe Reader 10.1.4 is the latest version for Windows Vista. As of today (5-4-13). It keeps prompting me to update to 10.1.6, and everytime I try... Adobe will not give the option because of Windows Vista.

Even my Antivirus program: It runs scans, to keep all my software up-to-date. It will not install the latest version either.

I had contacted Adobe; and of course they asked: "what browser do you use?" .... "well, you have to contact the browser developer..." blah blah blah. I could put my first through the screen!

Funny thing, my Adobe Reader works fine! It is set to default here in FF Version: 20.0.1 and opens my documents no problem. I just have this thing: when I check my plugin updates, it says Vulnerable! I will attach a screen shot (scanned and safe). The screen shot will be of the FF plugin page, and my antivirus program's software updateer screen.

Also: my antivirus program is working overtime, because it keeps trying to install the latest version of Adobe Reader which, I already have!

Thanks everyone Just wanted to report this

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