Hmm, are you sure you're running Firefox 19? It was released today, if you didn't know that already. I don't see why you would be having issues as I'm using Firefox right now. And, I would recommend you uninstall Symantec End-Point Protection, and use AVG or Avast as Symantec End Point Protection is known for having problems with Firefox. Hope this helps!

Regards,

 Kamran Mackey

Question owner

Hi, KamranMackey

Actually i am facing the problem since last couple of month, i am very keen to fix the problem, in search i am continuously visiting site to look for solution and update.

Yes i am using version 19, updated an hr back, but still Firefox freezing, as far as Symantec end point concern, I cant change SEP, since its corporate antivirus.

OS Windows 7 Ultimate, Firefox 19.0, Antivirus SEP 11, In corporate Domain

Kindly suggest.

Then you're out of luck, You may want to try Firefox for Organizations, go here to visit the site, it may fix your problems with the regular version of Firefox: Firefox for Organizations website. Hope this helps!

Regards,

  KamranMackey

Modified February 20, 2013 7:26:39 AM PST by KamranMackey

No you aren't out of luck, and don't use the Firefox ESR, it's not good for regular users.

Instead, please try to Reset Firefox Reset Firefox – easily fix most problems

Question owner

Dear Kamran,

Thanks....

I am Firefox user since its versio-2, I am at corporate, but not looking for corporate solution... I am using this as individual user. And ESR is not for individual user.

Thanks

Helpful Reply

Cant help but notice there are page after page of people experiencing freezing problems with the latest update of Firefox (V.19), and on each page you have suggested the reset Firefox. I am having this freezing problem SINCE the V.19 update, never before. I have tried all troubleshooting steps to no avail, but am not going to reset and loose all my settings as everyone you have suggested this to in every post said it did not fix the problem. This is quite obviously a problem with V.19 update, please stop advising people to reset their firefox and loose all there settings for nothing, rather advise them of the Mozilla feedback form so Mozilla can fix this v19 problem with an update.

Try to disable hardware acceleration in Firefox.

• Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

• https://hacks.mozilla.org/2010/09/hardware-acceleration/

I'm using firefox 20.0.01 - and my pages keep freezing -I've no idea why - its very disconcerting.

Helpful Reply

Hoi jimflack

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

• Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

• https://support.mozilla.org/kb/Safe+Mode
• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I think i may have found a solution to this problem. go to your options and disable javascript, see if that helps!

I can't recall it freezing since I restarted in Safe Mode - good job!!