videos wont play
videos wont play,they play o/k in IE though,any thoughts?
Additional System Details
Installed Plug-ins
- Shockwave Flash 11.6 r602
- Google Update
- Adobe PDF Plug-In For Firefox and Netscape 10.1.5
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- iTunes Detector Plug-in
- RealJukebox Netscape Plugin
- RealPlayer(tm) LiveConnect-Enabled Plug-In
- RealPlayer Download Plugin
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- 4.1.10329.0
- Picasa plugin
- npToolbarChrome
- The plug-in allows you to open and edit files using Microsoft Office applications
- np-mswmp
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
More Information
What kind of videos are you referring to?
Is a Flash player used to play the videos?
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can check for problems caused by recent Flash updates and try these:
- disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
- disable protected mode in Flash 11.3 and later
- disable hardware acceleration in the Flash plugin