i need to unblock my account at my bank and I can not because you won't let me fix my password, which is making me MAD.
I recently locked my checking account. When I called the bank, and tried to fix the password, while still on line with the bank, I told her it wouldn't work. She asked who I was with and I told her Firefox. She said there is a problem with Firefox and passwords. I need to have access and you need to fix my problem now.It was not my choice to change, it was my son's.
Helpful replies
Firefox shouldn't have a problem with your bank's password. Are you getting a specific error message? Did maybe Firefox store the password somewhere, and you've changed it, so that's what is going on? Password manager - Remember, delete and change saved passwords in Firefox
Go to answer 1Use these steps to remove saved (form) data from a drop down list:
- Click the (empty) input field on the web page to open the drop down list
- Highlight an entry in the drop down list
- Press the Delete key (on Mac: Shift+Delete) to remove it.
You can remove saved Password(s) here:
- Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
You may also need to clear the cookies from that site.
- Tools > Options > Privacy > Cookies: "Show Cookies"
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Helpful Reply
Firefox shouldn't have a problem with your bank's password. Are you getting a specific error message? Did maybe Firefox store the password somewhere, and you've changed it, so that's what is going on? Password manager - Remember, delete and change saved passwords in Firefox
Helpful Reply
Use these steps to remove saved (form) data from a drop down list:
- Click the (empty) input field on the web page to open the drop down list
- Highlight an entry in the drop down list
- Press the Delete key (on Mac: Shift+Delete) to remove it.
You can remove saved Password(s) here:
- Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
You may also need to clear the cookies from that site.
- Tools > Options > Privacy > Cookies: "Show Cookies"
