I am now using Firefox but am having the above problem updating it.
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Ibai 3 months ago Hi!
Sorry to read that you are having difficulties to download Firefox.
Are you using the link in Mozilla.org?
https://www.mozilla.org/en-US/firefox/fx/#desktop
Is there any pop up starting the download? The message that you are posting is unfamiliar to me.
Thanks, Ibai
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cor-el 3 months ago If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
- Firefox 18.0: http://www.mozilla.org/en-US/firefox/all.html
- Trash the current Firefox application (e.g. open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install
- Install the new version that you have downloaded
- https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.