Profile missing error
Firefox won't load. Error is "profile is missing or incomplete" . Tried deleting Firefox and reinstalling. Same error. Where is my profile and how do I fix it?
Chosen solution
by cor-elTry to delete the profiles.ini file to force Firefox to create a new default profile.
- https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
- http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Helpful replies
Please try following the steps mentioned in Use the Profile Manager to create and remove Firefox profiles to create a new Firefox profile that should fix this issue.
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Application
- User Agent: Mozilla/5.0 (iPad; U; CPU OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5
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Helpful Reply
Please try following the steps mentioned in Use the Profile Manager to create and remove Firefox profiles to create a new Firefox profile that should fix this issue.
Chosen Solution
Try to delete the profiles.ini file to force Firefox to create a new default profile.
Are you using Firefox for Android?
Question owner
Thank you everyone. Deleting the profile cleared the problem. For those on a Mac here is how I did it after searching the Mozilla help files (and a little extra help from some kind users): Open Finder Open Go Hold down Option (alt) to bring up Library Go to Firefox and open application Look for profile ini. Delete profile. Firefox will restart as if you were a new user and ask if you want to import from another browser. In my case I imported what I had in Safari for bookmarks, etc. Up and running again OK
have this problem....so frustrating...nothing posted on this site or anywhere else works. I've deleted Firefox several times, reinstalled..nothing. Firefox won't even open a window so I can use some of the advice posted, such as reseting to default settings. Delting everything, including the profile.ini int the library which is in the Library, only accessible by holding the "alt" key in the latest version of Mac (who thought this one up, aaaargh!!!) did not work either. I have no idea what brought this on. I spent memorial day on vacation at Marriott Hotel in Denver. that is the only thing I've done different since this problem started. I've had to switch to Chrome and Safari. I've been a faithful user of Firefox for over a decade. It has the greatest web design tools, search capabilities. I type one letter of a favorite site and it pops open. I'm so sad to leave your browser, but I have no choice. But absolutely othing is working!!!!