Firefox has started blocking all incoming photographs in emails-how can I stop it?
Recently, Firefox has started blocking incoming photographs within emails, even those from trusted friends. If I open the email in Internet Explorer the images are there within the email.
Helpful replies
Which web based mail service are you using?
If images are missing then check that you aren't blocking images from some domains.
- Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
- Check that images are enabled: Tools > Options > Content: [X] Load images automatically
- Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
- Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).
If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.
Make sure that you do not block third-party images, the permissions.default.image pref should be 1.
There are also extensions like Adblock Plus (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.
See also:
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
- http://kb.mozillazine.org/Images_or_animations_do_not_load
Additional System Details
Installed Plug-ins
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Shockwave Flash 11.5 r502
- RealPlayer(tm) LiveConnect-Enabled Plug-In
- RealPlayer Download Plugin
- RealJukebox Netscape Plugin
- RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
- RealPlayer(tm) HTML5VideoShim Plug-In
- RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
- RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
- RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
- RealDownloader Plugin
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- iTunes Detector Plug-in
- NVIDIA 3D Vision plugin for Mozilla browsers
- NVIDIA 3D Vision Streaming plugin for Mozilla browsers
- Google Update
- Adobe PDF Plug-In For Firefox and Netscape 10.1.4
- 5.1.10411.0
- NPWLPG
- Plug-in for Web-Based Email
- Plug-in for Starfield utilities
- The plug-in allows you to open and edit files using Microsoft Office applications
- Office Authorization plug-in for NPAPI browsers
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
More Information
Helpful Reply
Which web based mail service are you using?
If images are missing then check that you aren't blocking images from some domains.
- Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
- Check that images are enabled: Tools > Options > Content: [X] Load images automatically
- Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
- Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).
If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.
Make sure that you do not block third-party images, the permissions.default.image pref should be 1.
There are also extensions like Adblock Plus (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.
See also: