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Solved Archived

when I click on an article to read in yahoo news,why does the timer come on and the message" mozilla firefox not responding"?

Firefox Troubleshooting
b6jk83p5 replied
b6jk83p5
b6jk83p5

When I sign out of e-mail, go to yahoo news, and select an article to read, The sidebar will not go up and down to read the article and the timer comes on for quite some time.The message "mozilla firefox not responding. This has been going on for quite some time. Thank you

When I sign out of e-mail, go to yahoo news, and select an article to read, The sidebar will not go up and down to read the article and the timer comes on for quite some time.The message "mozilla firefox not responding. This has been going on for quite some time. Thank you

All Replies (2)

philipp
philipp
  • Moderator

Chosen Solution

hello, please try if you can resolve the issue by resetting firefox (this will keep your bookmarks & passwords): Refresh Firefox - reset add-ons and settings

b6jk83p5
b6jk83p5 Question owner

I still have not been able to clear the problem