Back button does not work on any site. Thanks in advance for your help.
On a laptop using XP Pro. SP3. 32bit. Use FireFox 18. I have rebooted Firefox and restarted my laptop many times. This has been a problem since the last FireFox security upgrade. I did notice the back button worked on your support site. Please help me resolve this because it is a real pain in the ass. Thank you.
Chosen solution
by cor-elYou can check for problems with the places.sqlite database file in the Firefox Profile Folder.
- http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
- https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
Helpful replies
hi biff441,
could you try the Reset Firefox feature and report back to us?
It will restore Firefox to its initial state while saving your:
- Bookmarks
- Browsing history
- Passwords
- Cookies
- Web form auto-fill information
Warning: Any extensions, open tabs, site-specific preferences etc will not be saved.
For more information you can read this article: Reset Firefox – easily fix most problems
Please report back to us for your problem!
Additional System Details
Installed Plug-ins
- RealPlayer(tm) LiveConnect-Enabled Plug-In
- RealPlayer Download Plugin
- Google Update
- Shockwave Flash 11.5 r502
- Adobe PDF Plug-In For Firefox and Netscape 10.1.5
- RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
- RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
- RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
- RealDownloader Plugin
- RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
- RealPlayer(tm) HTML5VideoShim Plug-In
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Yahoo Application State Plugin version 1.0.0.7
- 5.1.10411.0
- Version 0.9.18, Copyright 2006-2009 Veetle Inchttp://www.veetle.com/
- Version 0.9.18, copyright 2006-2010 Veetle Inchttp://www.veetle.com/
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
Application
- User Agent: Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0
More Information
Helpful Reply
hi biff441,
could you try the Reset Firefox feature and report back to us?
It will restore Firefox to its initial state while saving your:
- Bookmarks
- Browsing history
- Passwords
- Cookies
- Web form auto-fill information
Warning: Any extensions, open tabs, site-specific preferences etc will not be saved.
For more information you can read this article: Reset Firefox – easily fix most problems
Please report back to us for your problem!
Chosen Solution
You can check for problems with the places.sqlite database file in the Firefox Profile Folder.
Question owner
Yes, this solved my issue of my back button not working. After resetting Fire Fox, my back button now works. If anyone has the same issue, please follow the instructions given.
Thank you for your help,
biff441
Modified by biff441